datasets
Training and evaluation data, with the modality, task and licence stated up front. Listed live from the Hugging Face Hub.
help-desk-tickets
Help Desk Tickets (Synthetic) (Free Sample)
This is a free sample with 3,018 rows. The full dataset has 34,253 rows across 5 tables.
Multi-table IT service management dataset for a 500-person software and
operations company. Covers 10,000 support tickets across 18 months with
agents, categories, threaded comments, SLA tracking, and escalation logic
aligned to real service-desk workflows and priority-based response targets.
Resolution times follow realistic P1/P2/P3/P4… See the full description on the dataset page: https://huggingface.co/datasets/mindweave/help-desk-tickets.IT-helpdesk-synthetic-ticketshelp-desk-tickets
Help Desk Tickets (Synthetic) (Free Sample)
This is a free sample with 3,018 rows. The full dataset has 34,253 rows across 5 tables.
Multi-table IT service management dataset for a 500-person software and
operations company. Covers 10,000 support tickets across 18 months with
agents, categories, threaded comments, SLA tracking, and escalation logic
aligned to real service-desk workflows and priority-based response targets.
Resolution times follow realistic P1/P2/P3/P4… See the full description on the dataset page: https://huggingface.co/datasets/Harshdj18/help-desk-tickets.help-desk-tickets
Help Desk Tickets (Synthetic) (Free Sample)
This is a free sample with 3,018 rows. The full dataset has 34,253 rows across 5 tables.
Multi-table IT service management dataset for a 500-person software and
operations company. Covers 10,000 support tickets across 18 months with
agents, categories, threaded comments, SLA tracking, and escalation logic
aligned to real service-desk workflows and priority-based response targets.
Resolution times follow realistic P1/P2/P3/P4… See the full description on the dataset page: https://huggingface.co/datasets/siddhantdotexe123/help-desk-tickets.Lighthouse-Helpdesk-SourceLighthouse-Helpdesk-Dialogmedical_helpdesk
🧠 AITrain.dev · Medical Helpdesk Conversational Dataset
This dataset is part of the AITrain.dev collection of high-quality, open-source conversational datasets designed for fine-tuning domain-specific language models. It contains 100+ medical helpdesk conversations with 6 customer personas and structured metadata, ensuring your model learns real patient interaction patterns.
✅ 86 downloads (community‑trusted)✅ Clean provenance – no outputs from proprietary models (OpenAI, Anthropic… See the full description on the dataset page: https://huggingface.co/datasets/ai-training-datasets/medical_helpdesk.helpdesk-sentenceeng_helpdesk-phi3raw_data_eng_helpdesk-phi3it-helpdesk-sft-datagithub_fetch_huggingface_terminal_excel_memory_2899_src_helpdesk_tickets_raw
Helpdesk Tickets Raw
Raw helpdesk ticket records with resolution notes and category tags. Fields include ticket subject and body, priority, assignee group, resolution text, and closure status. Anonymized before release and used to train automated topic classification and triage models for customer support teams.
Source: Internal helpdesk exports
eng_helpdesk-llama2-1kgridco-helpdesk-finetune
GRIDCo Helpdesk Fine-tune Dataset
62,826 ChatML-style multi-turn conversations for fine-tuning a helpdesk assistant
on Ghana Grid Company Limited (GRIDCo) workflows.
Composition
Source
Records
Notes
bitext
26,872
Bitext customer support intent dataset, all rows
twitter_customer_support
20,000
Filtered to IT / telecom / utility company threads
ubuntu_dialogue_qa
15,421
IT support troubleshooting Q&A pairs
gridco_synthetic
533
Local-generated… See the full description on the dataset page: https://huggingface.co/datasets/nodevs/gridco-helpdesk-finetune.skillate_helpdesk
Dataset Card for "skillate_helpdesk"
More Information needed
IT-helpdesk-synthetic-ticketsraw_data_eng_helpdesk-phi3_exp2it-helpdesk-dpo-dataaztec-helpdeskHelpdeskemail-Jettyparkraw_data_eng_helpdesk-llama2-1kit-helpdesk-cpt-dataHelpdeskHelpDeskMultiLanguageO365_Word_HelpDeskDataset for finetuning O365 Word helpdesk contexts
