datasets
Training and evaluation data, with the modality, task and licence stated up front. Listed live from the Hugging Face Hub.
help-desk-tickets
Help Desk Tickets (Synthetic) (Free Sample)
This is a free sample with 3,018 rows. The full dataset has 34,253 rows across 5 tables.
Multi-table IT service management dataset for a 500-person software and
operations company. Covers 10,000 support tickets across 18 months with
agents, categories, threaded comments, SLA tracking, and escalation logic
aligned to real service-desk workflows and priority-based response targets.
Resolution times follow realistic P1/P2/P3/P4… See the full description on the dataset page: https://huggingface.co/datasets/mindweave/help-desk-tickets.IT-helpdesk-synthetic-ticketshelp-desk-tickets
Help Desk Tickets (Synthetic) (Free Sample)
This is a free sample with 3,018 rows. The full dataset has 34,253 rows across 5 tables.
Multi-table IT service management dataset for a 500-person software and
operations company. Covers 10,000 support tickets across 18 months with
agents, categories, threaded comments, SLA tracking, and escalation logic
aligned to real service-desk workflows and priority-based response targets.
Resolution times follow realistic P1/P2/P3/P4… See the full description on the dataset page: https://huggingface.co/datasets/Harshdj18/help-desk-tickets.help-desk-tickets
Help Desk Tickets (Synthetic) (Free Sample)
This is a free sample with 3,018 rows. The full dataset has 34,253 rows across 5 tables.
Multi-table IT service management dataset for a 500-person software and
operations company. Covers 10,000 support tickets across 18 months with
agents, categories, threaded comments, SLA tracking, and escalation logic
aligned to real service-desk workflows and priority-based response targets.
Resolution times follow realistic P1/P2/P3/P4… See the full description on the dataset page: https://huggingface.co/datasets/siddhantdotexe123/help-desk-tickets.helpdesk-sentenceeng_helpdesk-phi3raw_data_eng_helpdesk-phi3it-helpdesk-sft-dataeng_helpdesk-llama2-1kgridco-helpdesk-finetune
GRIDCo Helpdesk Fine-tune Dataset
62,826 ChatML-style multi-turn conversations for fine-tuning a helpdesk assistant
on Ghana Grid Company Limited (GRIDCo) workflows.
Composition
Source
Records
Notes
bitext
26,872
Bitext customer support intent dataset, all rows
twitter_customer_support
20,000
Filtered to IT / telecom / utility company threads
ubuntu_dialogue_qa
15,421
IT support troubleshooting Q&A pairs
gridco_synthetic
533
Local-generated… See the full description on the dataset page: https://huggingface.co/datasets/nodevs/gridco-helpdesk-finetune.skillate_helpdesk
Dataset Card for "skillate_helpdesk"
More Information needed
IT-helpdesk-synthetic-ticketsraw_data_eng_helpdesk-phi3_exp2it-helpdesk-dpo-dataaztec-helpdeskraw_data_eng_helpdesk-llama2-1kit-helpdesk-cpt-dataO365_Word_HelpDeskDataset for finetuning O365 Word helpdesk contexts