CoolFace
Datasetpublic

tasksource/help-desk-tickets

Help Desk Tickets Processed tables derived from version 3 of Mohammad Abdellatif's Mendeley Data dataset. The source contains real helpdesk tickets and associated workflow records from an international software company, covering January 2007 through March 2023. Identifiers and message content were masked by the source authors to protect privacy while retaining context. The default config is reporter_messages, with one row per issue that has reporter-authored text. Utterances are… See the full description on the dataset page: https://huggingface.co/datasets/tasksource/help-desk-tickets.

sourceHugging Facecc-by-4.0updated 4d agoView on Hugging Face
0likes74downloads
15 commits on main
d08adc84d ago

Publish processed Mendeley v3 help-desk tables

sileod
f4459fa4d ago

Replace raw mirror with tidy processed tables

sileod
e787bd24d ago

Replace raw mirror with tidy processed tables

sileod
67415304d ago

Replace raw mirror with tidy processed tables

sileod
b6ee93b4d ago

Replace raw mirror with tidy processed tables

sileod
eb8fe044d ago

Replace raw mirror with tidy processed tables

sileod
6b70fa14d ago

Replace raw mirror with tidy processed tables

sileod
e35f3ea4d ago

Replace raw mirror with tidy processed tables

sileod
33453a04d ago

Replace raw mirror with tidy processed tables

sileod
66738904d ago

Replace raw mirror with tidy processed tables

sileod
288ae604d ago

Replace raw mirror with tidy processed tables

sileod
2e617bf4d ago

Publish processed Mendeley v3 help-desk tables

sileod
12a11c84d ago

Set help-desk issues as default dataset preview

sileod
bedf7675d ago

Mirror Mendeley Help Desk Tickets v3 files unchanged

sileod
4c477645d ago

initial commit

sileod