Harshdj18/help-desk-tickets

Help Desk Tickets (Synthetic) (Free Sample) This is a free sample with 3,018 rows. The full dataset has 34,253 rows across 5 tables. Multi-table IT service management dataset for a 500-person software and operations company. Covers 10,000 support tickets across 18 months with agents, categories, threaded comments, SLA tracking, and escalation logic aligned to real service-desk workflows and priority-based response targets. Resolution times follow realistic P1/P2/P3/P4… See the full description on the dataset page: https://huggingface.co/datasets/Harshdj18/help-desk-tickets.