support
Datasets
All datasets matching “support”Bitext-customer-support-llm-chatbot-training-dataset
Bitext - Customer Service Tagged Training Dataset for LLM-based Virtual Assistants
Overview
This hybrid synthetic dataset is designed to be used to fine-tune Large Language Models such as GPT, Mistral and OpenELM, and has been generated using our NLP/NLG technology and our automated Data Labeling (DAL) tools. The goal is to demonstrate how Verticalization/Domain Adaptation for the Customer Support sector can be easily achieved using our two-step approach to LLM… See the full description on the dataset page: https://huggingface.co/datasets/bitext/Bitext-customer-support-llm-chatbot-training-dataset.customer-support-tickets
Featuring Labeled Customer Emails and Support Responses
🔧 Synthetic IT Ticket Generator — Custom Dataset
Create a dataset tailored to your own queues & priorities (no PII).
👉 Generate custom data
Define your queues, priorities, language
Need an on-prem AI to auto-classify tickets?→ Open Ticket AI
There are 2 Versions of the dataset, the new version has more tickets, but only languages english and german. So please look at both files, to find what best fits… See the full description on the dataset page: https://huggingface.co/datasets/Tobi-Bueck/customer-support-tickets.controlled_anchor_v1_support_switch
Controlled ICIL Anchor V1 Support Switch
LeRobot conversion of the Anchor V1 controlled ICIL collection.
Source HDF5:
/ibex/project/c2090/jian/icil_openpi/ICIL/data/manifest_collection_v1/controlled_anchor_v1_60a_6p_3j_6obj_res256_lzf_merged.hdf5
OpenPI sidecars are stored under meta/controlled_icil/.
Customer_support_faqs_datasetDataset Name: Customer Support FAQs Dataset
Description:
This dataset contains a collection of 200 frequently asked questions (FAQs) and their corresponding answers, designed to assist in customer support scenarios. The questions cover a wide range of common customer inquiries related to account management, payment methods, order tracking, shipping, returns, and more. This dataset is intended for use in developing and training AI models for customer support chatbots, automated response systems… See the full description on the dataset page: https://huggingface.co/datasets/MakTek/Customer_support_faqs_dataset.unpredictable_support-google-comThe UnpredicTable dataset consists of web tables formatted as few-shot tasks for fine-tuning language models to improve their few-shot performance. For more details please see the accompanying dataset card.SupportBench
SupportBench
A multilingual benchmark for evaluating case extraction from real-world tech support group chats.
SupportBench contains 60,000 messages across 6 datasets in 3 languages (English, Spanish, Ukrainian), spanning 6 technical domains. All messages are sourced from public Telegram support groups.
Datasets
Dataset
Language
Domain
Messages
Users
Reply%
Media
Ardupilot-UA
Ukrainian
UAV / Drones
10,000
319
51.8%
1,440
MikroTik-UA
Ukrainian
Networking
10… See the full description on the dataset page: https://huggingface.co/datasets/pavelshpagin/SupportBench.