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abgthdev/CSAT_Customer_Satisfaction_finetuning

sourceHugging Faceapache-2.0updated 2mo agoView on Hugging Face
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Model Card

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CSATCustomerSatisfaction_finetuning

This model is a fine-tuned version of distilbert-base-uncased on an unknown dataset. It achieves the following results on the evaluation set:

  • —Loss: 0.3909
  • —Accuracy: 0.896
  • —F1: 0.8980

Model description

More information needed

Intended uses & limitations

More information needed

Training and evaluation data

More information needed

Training procedure

Training hyperparameters

The following hyperparameters were used during training:

  • —learning_rate: 3e-05
  • —trainbatchsize: 16
  • —evalbatchsize: 16
  • —seed: 42
  • —optimizer: Use OptimizerNames.ADAMWTORCHFUSED with betas=(0.9,0.999) and epsilon=1e-08 and optimizer_args=No additional optimizer arguments
  • —lrschedulertype: linear
  • —num_epochs: 3

Training results

Training LossEpochStepValidation LossAccuracyF1
No log1.03130.38840.8460.8613
0.32142.06260.31900.8880.8902
0.32143.09390.39090.8960.8980

Framework versions

  • —Transformers 5.14.1
  • —Pytorch 2.11.0+cu128
  • —Datasets 5.0.1
  • —Tokenizers 0.22.2