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Justin-lee/qwen3-1.7b-chinese-cs-multitask

sourceHugging Faceapache-2.0updated 5mo agoView on Hugging Face
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Qwen3-1.7B Chinese Customer Service Multi-Task Model

A multi-task fine-tuned Qwen3-1.7B model for Chinese customer service NLP, trained on 4 tasks simultaneously.

Supported Tasks

TaskDescriptionExample
客服 FAQ回答产品、订单、退款等常见问题"如何申请退款?"
文档问答根据 SOP/手册/合約回答问题提供文档 + 问题 → 答案
工单分类自动将工单分到合适类别输入工单内容 → 输出类别
信息抽取抽取日期、金额、地址、姓名等输入文本 → JSON 实体列表

Training Data

TaskDatasetSamples
FAQCOIG-CQIA (wiki + douban)~10K
Doc QACMRC2018 + DRCD~10K
ClassificationCLUE TNEWS~5K
NER/IEInstructIE-zh + COIG-CQIA~5K

Training Configuration

  • —Base Model: Qwen/Qwen3-1.7B
  • —Method: SFT (Supervised Fine-Tuning)
  • —Learning Rate: 2e-5
  • —Epochs: 3
  • —Batch Size: 4 × 8 (effective 32)
  • —Max Length: 2048
  • —Packing: enabled (BFD)

Usage

Training Script

See in this repository for the complete training script.

To run training:

For GPU training, use: