datasets
Training and evaluation data, with the modality, task and licence stated up front. Listed live from the Hugging Face Hub.
itsm_ticketsfood-delivery-support-tickets
Food Delivery Support Tickets (synthetic)
10,153 synthetic English customer-support conversations for a food delivery
platform (à la Wolt / Uber Eats / DoorDash). Each record is a realistic customer
message with structured labels and a professional agent resolution + reply.
Built for the Food Delivery Support Copilot — an assistant that classifies an
incoming ticket, retrieves similar resolved cases, and drafts a reply.
How it was made
Generated locally with the… See the full description on the dataset page: https://huggingface.co/datasets/OrSabbach/food-delivery-support-tickets.Support-Ticket-Router-12K-Cleaned
🔥 Support-Ticket-Router-12K-Cleaned
This dataset is a cleaned and structured version of real-world-like customer support messages designed for intent classification and routing tasks in SaaS / IT support systems.
It is intended for training and evaluating LLM-based or classical NLP intent classifiers for automated customer support ticket routing.
🧪 Data Source
This dataset is synthetically generated using GPT-4-class models (GPT-4 / GPT-4o-style prompting) with… See the full description on the dataset page: https://huggingface.co/datasets/cngchis/Support-Ticket-Router-12K-Cleaned.huggingface_filesystem_terminal_12679_q7v2m9_source_ticketsfood-delivery-support-tickets
Food Delivery Support Tickets (synthetic)
10,153 synthetic English customer-support conversations for a food delivery
platform (à la Wolt / Uber Eats / DoorDash). Each record is a realistic customer
message with structured labels and a professional agent resolution + reply.
Built for the Food Delivery Support Copilot — an assistant that classifies an
incoming ticket, retrieves similar resolved cases, and drafts a reply.
How it was made
Generated locally with the… See the full description on the dataset page: https://huggingface.co/datasets/shaked08/food-delivery-support-tickets.soc_alert_incident_tickets
Soc_Alert_Incident_Tickets (Synthetic B2B Dataset Preview)
Add me on Discord: xomohappy for access support, delivery questions, or product questions about this premade commercial dataset.
This is a premium, privacy-compliant, industry-safe synthetic dataset simulating Security Operations Center (SOC) Alert & Incident logs for B2B applications.
About this Dataset
This dataset is generated programmatically using large language models combined with a strict data… See the full description on the dataset page: https://huggingface.co/datasets/HaseebDev/soc_alert_incident_tickets.bilingual-ticket-triage-dataset
bilingual-ticket-triage-dataset
Fully synthetic support-ticket dataset used to fine-tune bilingual-ticket-triage-adapter (QLoRA, Qwen2.5-3B-Instruct). Tickets are written in Roman Urdu, Urdu script, English, and code-mixed variants, mirroring how Pakistani customers actually write support emails.
No real customer data. All personas, names, addresses, and order numbers are fabricated. No real email addresses appear in the source seeds.
Content
Each record:
{… See the full description on the dataset page: https://huggingface.co/datasets/abuzarkhan/bilingual-ticket-triage-dataset.it-support-l1-ticket-classification
IT Support L1 Multilingual Dataset
Dataset Summary
IT Support L1 Multilingual Dataset is a synthetic enterprise help desk dataset for ticket classification and troubleshooting response generation. It contains realistic Level 1 IT support scenarios in English and Czech, designed for experiments in structured classification, response generation, and multilingual support workflow prototyping.
This dataset contains synthetic IT Support L1 scenarios. The records were generated… See the full description on the dataset page: https://huggingface.co/datasets/w1z4rd3k/it-support-l1-ticket-classification.Customer-service-tickets-qwen-qa
Customer Support Tickets QA (English) — Qwen SFT Dataset
This dataset is formatted for supervised fine-tuning (SFT) of Qwen-style chat models on customer support email tasks. source dataset: Tobi-Bueck/customer-support-tickets
It is designed for training models to read a customer ticket, understand its context, and generate an appropriate support response. Depending on the prompt design, the same data can also support auxiliary tasks such as queue prediction, priority prediction… See the full description on the dataset page: https://huggingface.co/datasets/W-L/Customer-service-tickets-qwen-qa.hipaa_dental_tickets
Hipaa_Dental_Tickets (Synthetic B2B Dataset Preview)
Add me on Discord: xomohappy for access support, delivery questions, or product questions about this premade commercial dataset.
This is a premium, privacy-compliant, industry-safe synthetic dataset simulating HIPAA Dental Office Support Tickets for B2B applications.
About this Dataset
This dataset is generated programmatically using large language models combined with a strict data curation and validation… See the full description on the dataset page: https://huggingface.co/datasets/HaseebDev/hipaa_dental_tickets.india-synthetic-property-maintenance-tickets
Indian Synthetic Property Maintenance Ticket Triage
A dataset of property maintenance tickets in English and Hinglish (Hindi-English code-mixed), annotated with structured triage labels for supervised fine-tuning of LLMs.
Dataset Description
This dataset contains tenant-submitted maintenance tickets from residential properties. Each ticket is labeled with structured fields that a triage system needs to extract: issue classification, urgency level, vendor routing… See the full description on the dataset page: https://huggingface.co/datasets/svr99991/india-synthetic-property-maintenance-tickets.filesystem-playwright-with-chunk-huggingface-wandb-4050-de2310d23d-tickets
Support Ticket Queue
This page lists the current open support tickets awaiting triage by the operations team.
Ticket ID
Customer
Subject
Category
Priority
Status
Created Date
TICKET-001
Elena Petrova
Cannot change notification preferences
account
high
open
2026-07-30
TICKET-002
Omar Haddad
Two-factor authentication not working
account
medium
open
2026-07-31
TICKET-003
David Okafor
Unable to access account after password reset
account
medium
open
2026-08-01… See the full description on the dataset page: https://huggingface.co/datasets/TianfuXinqu/filesystem-playwright-with-chunk-huggingface-wandb-4050-de2310d23d-tickets.TicketClassificationDatafsgh8039_ncv85m44_ticketshuggingface_7182_08y23zsp_support_tickets
NimbusCloud Support Tickets Q3 Export
Latest weekly export of customer-support tickets from the NimbusCloud ticketing
system, published by the DataOps team for downstream triage and reporting.
Export run: 08y23zsp · Published at: 2026-08-14
Layout
data/tickets.csv - the raw ticket records with 14 rows
(11 open).
policy/escalation_policy.json - the escalation business rules.
Ticket fields
Field
Type
Description
ticket_id
string
Unique… See the full description on the dataset page: https://huggingface.co/datasets/Roy229/huggingface_7182_08y23zsp_support_tickets.Incident-Ticket-Generation-Datasetffhpt5921-1d1aab-support-tickets
Support Tickets
Customer support ticket records with resolution metadata.
Overview
Brief description of the dataset, its contents, and intended use.
Governance
This dataset is governed by the Data Platform compliance policy.
License: mit
Owner Team: support
Classification: internal
Retention Days: 180
Contains PII: Yes
custom-service-ticket-zh-tw
Dataset Card：客服工單分類與結構化抽取（合成資料）
資料集摘要
繁體中文（台灣）電商客服工單合成資料集，用於六分類意圖分類 + 結構化欄位抽取任務。全部資料由 teacher LLM（Claude / GPT，經 OpenRouter 呼叫）依 schema-first structured output 生成，不含任何真實客服工單，無個資/版權疑慮。共 3,148 筆，切分為 train / validation / test 三份。
使用方式
from datasets import load_dataset
ds = load_dataset("albertkingdom/custom-service-ticket-zh-tw", data_files={
"train": "train.jsonl",
"validation": "validation.jsonl",
"test": "test.jsonl",
})… See the full description on the dataset page: https://huggingface.co/datasets/albertkingdom/custom-service-ticket-zh-tw.TicketsDatasoc_alert_incident_tickets1
Soc_Alert_Incident_Tickets1 (Synthetic B2B Dataset Preview)
Add me on Discord: xomohappy for access support, delivery questions, or product questions about this premade commercial dataset.
This is a premium, privacy-compliant, industry-safe synthetic dataset simulating Security Operations Center (SOC) Alert & Incident logs for B2B applications.
About this Dataset
This dataset is generated programmatically using large language models combined with a strict data… See the full description on the dataset page: https://huggingface.co/datasets/HaseebDev/soc_alert_incident_tickets1.soc_alert_incident_tickets4
Soc_Alert_Incident_Tickets4 (Synthetic B2B Dataset Preview)
Add me on Discord: xomohappy for access support, delivery questions, or product questions about this premade commercial dataset.
This is a premium, privacy-compliant, industry-safe synthetic dataset simulating Security Operations Center (SOC) Alert & Incident logs for B2B applications.
About this Dataset
This dataset is generated programmatically using large language models combined with a strict data… See the full description on the dataset page: https://huggingface.co/datasets/HaseebDev/soc_alert_incident_tickets4.soc_alert_incident_tickets2
Soc_Alert_Incident_Tickets2 (Synthetic B2B Dataset Preview)
Add me on Discord: xomohappy for access support, delivery questions, or product questions about this premade commercial dataset.
This is a premium, privacy-compliant, industry-safe synthetic dataset simulating Security Operations Center (SOC) Alert & Incident logs for B2B applications.
About this Dataset
This dataset is generated programmatically using large language models combined with a strict data… See the full description on the dataset page: https://huggingface.co/datasets/HaseebDev/soc_alert_incident_tickets2.soc_alert_incident_tickets3
Soc_Alert_Incident_Tickets3 (Synthetic B2B Dataset Preview)
Add me on Discord: xomohappy for access support, delivery questions, or product questions about this premade commercial dataset.
This is a premium, privacy-compliant, industry-safe synthetic dataset simulating Security Operations Center (SOC) Alert & Incident logs for B2B applications.
About this Dataset
This dataset is generated programmatically using large language models combined with a strict data… See the full description on the dataset page: https://huggingface.co/datasets/HaseebDev/soc_alert_incident_tickets3.itsm-tickets-synthesizedsupport_ticketsWelcome to support_tickets super small dataset.
Dataset Brief
This dataset contains 60 samples.
Each tickets resembles a support ticket.
Two main fields are subject and description. Subject is a short title for the ticket,
while description contains extended description of the issue.
The thrid field is a key_phase, which indicate key phrase of the ticket.
You can all split the entire dataset into thress classes:
-access
-user
-disk
Key phrases for each class are as follows:
{
'access':… See the full description on the dataset page: https://huggingface.co/datasets/phi-ai-info/support_tickets.ticket-router-training-datacrawl-ticket2ude-en-support-ticketsBased on Tobias Bueck's Customer IT Support - Ticket Dataset.
Changes:
Only subset of data (1000 samples)
Removed columns not necessary for our purposes
Added summary and category fields
intelli-maintain-dummy-tickets
Dataset Card for IntelliMaintain Dummy Tickets
support_tickets