datasets
Training and evaluation data, with the modality, task and licence stated up front. Listed live from the Hugging Face Hub.
help-desk-tickets
Help Desk Tickets (Synthetic) (Free Sample)
This is a free sample with 3,018 rows. The full dataset has 34,253 rows across 5 tables.
Multi-table IT service management dataset for a 500-person software and
operations company. Covers 10,000 support tickets across 18 months with
agents, categories, threaded comments, SLA tracking, and escalation logic
aligned to real service-desk workflows and priority-based response targets.
Resolution times follow realistic P1/P2/P3/P4… See the full description on the dataset page: https://huggingface.co/datasets/mindweave/help-desk-tickets.property-pilot-tickets
🏢 PropertyPilot — Maintenance Tickets
A synthetic dataset of 13,725 residential-maintenance tickets written the way real tenants write them — polite, panicked, passive-aggressive, or confused — each paired with operational metadata (category, urgency, assigned contractor, cost, resolution time).
Built for an end-to-end NLP pipeline: triage classification, similar-case retrieval (embeddings + FAISS), and work-order / reply generation.
About this release. Earlier versions of… See the full description on the dataset page: https://huggingface.co/datasets/propertypilot/property-pilot-tickets.help-desk-tickets
Help Desk Tickets (Synthetic) (Free Sample)
This is a free sample with 3,018 rows. The full dataset has 34,253 rows across 5 tables.
Multi-table IT service management dataset for a 500-person software and
operations company. Covers 10,000 support tickets across 18 months with
agents, categories, threaded comments, SLA tracking, and escalation logic
aligned to real service-desk workflows and priority-based response targets.
Resolution times follow realistic P1/P2/P3/P4… See the full description on the dataset page: https://huggingface.co/datasets/Harshdj18/help-desk-tickets.help-desk-tickets
Help Desk Tickets (Synthetic) (Free Sample)
This is a free sample with 3,018 rows. The full dataset has 34,253 rows across 5 tables.
Multi-table IT service management dataset for a 500-person software and
operations company. Covers 10,000 support tickets across 18 months with
agents, categories, threaded comments, SLA tracking, and escalation logic
aligned to real service-desk workflows and priority-based response targets.
Resolution times follow realistic P1/P2/P3/P4… See the full description on the dataset page: https://huggingface.co/datasets/siddhantdotexe123/help-desk-tickets.propertypilot-tickets
PropertyPilot — Maintenance Ticket Dataset
Synthetic dataset of 10,500 apartment maintenance tickets generated with
Qwen/Qwen2.5-7B-Instruct via the Hugging Face Inference API.
Used for training and evaluating an AI property-management assistant that triages
tickets, retrieves similar past cases, ranks contractors, and drafts work orders
and tenant replies.
Companion Repository
Embedding model & FAISS index → 0tizm0/propertypilot-recommender
Pre-computed BGE… See the full description on the dataset page: https://huggingface.co/datasets/0tizm0/propertypilot-tickets.customer-support-ticketssynthetic-it-callcenter-ticketsdata_ticketcompanyx_customer_support_ticket_routing_distilbert_dataset
CompanyX Customer Support Ticket Routing
Description: Automatically route customer support tickets to relevant teams based on issue descriptions, speeding up resolution time and enhancing customer experience.
How to Use
Here is how to use this model to classify text into different categories:
from transformers import AutoModelForSequenceClassification, AutoTokenizer
model_name = "interneuronai/companyx_customer_support_ticket_routing_distilbert"
model =… See the full description on the dataset page: https://huggingface.co/datasets/interneuronai/companyx_customer_support_ticket_routing_distilbert_dataset.synthetic-it-callcenter-ticketsBased on KameronB/synthetic-it-callcenter-tickets, and modified as follows:
Only considers tickets with customer role
Consolidated the assignment groups
Added a priority column
Removed rows from assignment group "BUILDING 01 SUPPORT"
Sampled ~100 rows from each (consolidated) assignment group
DS_Final_Project_JZ_RF_Parking_Ticket_AI_DataSet
Synthetic Parking Ticket Cases (10,000)
This repository contains a synthetic dataset of parking ticket “case narratives” generated with the Qwen/Qwen3-0.6B language model for a data science course project.Each record describes a parking offense in exactly ~5 short lines and includes contextual details such as location, time, car involved, how the offense was recorded, the driver’s explanation, and signage clarity.
Important: This dataset is fully synthetic and is not based on real… See the full description on the dataset page: https://huggingface.co/datasets/Joe-Zeloof/DS_Final_Project_JZ_RF_Parking_Ticket_AI_DataSet.TicketingToolDataset
Support Ticketing Data (January - July 2024)
Overview
This dataset contains support ticketing information collected from January to July 2024. The data includes details about the tickets, such as ticket numbers, titles, content, status, assigned engineers, and more. This dataset can be used for analyzing support trends, identifying common issues, and understanding the workload distribution among support engineers.
File Information
File Name:… See the full description on the dataset page: https://huggingface.co/datasets/nerofinal012/TicketingToolDataset.ticketdata