Datasetpublic

sudheer628/travel-agent-refusal-dataset

Travel Agent Refusal & Boundary Dataset v3 500 examples for training AI voice agents in the tourism industry. Purpose Teaches the model to: politely refuse off-topic questions, handle rude customers, collect only booking-relevant info (name, phone, group size, dates), and never ask irrelevant personal questions. Categories (12) Category Description allowed_booking_question What the agent SHOULD ask agent_boundary_booking Collect only… See the full description on the dataset page: https://huggingface.co/datasets/sudheer628/travel-agent-refusal-dataset.

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Dataset Card

Travel Agent Refusal & Boundary Dataset v3

500 examples for training AI voice agents in the tourism industry.

Purpose

Teaches the model to: politely refuse off-topic questions, handle rude customers, collect only booking-relevant info (name, phone, group size, dates), and never ask irrelevant personal questions.

Categories (12)

Category	Description
`allowed_booking_question`	What the agent SHOULD ask
`agent_boundary_booking`	Collect only relevant info, nothing else
`off_topic_request`	Politely decline non-travel requests
`personal_question_about_agent`	Deflect questions about the AI
`rude_customer_handling`	Stay polite under pressure
`sensitive_topic`	Handle illegal/inappropriate requests
`emotional_tangent`	Acknowledge and redirect to travel
`competitor_query`	Stay focused on own packages
`user_volunteers_irrelevant_info`	Accept gracefully, don't probe further
`pricing_and_discount_handling`	Handle price pressure professionally
`loop_breaking`	Break repetitive off-topic loops
`tour_query_correct_response`	Correct domain answers

Fields

—id — unique identifier
—category — one of the 12 categories above
—instruction — user utterance
—response — ideal agent response
—source — syntheticrefusalboundary_v3
—domain — traveltouragent