stindardlogic/customer-service-sft-50k

Customer Service SFT (50K) 50,000 ShareGPT-format customer service conversations across 8 industries and 18 issue types. Each conversation includes a system prompt establishing the agent's role, authority limits, and policy constraints — training models to operate within defined boundaries while resolving issues empathetically and effectively. Motivation Customer service is one of the highest-volume LLM deployment contexts. Models need to balance: Empathy with… See the full description on the dataset page: https://huggingface.co/datasets/stindardlogic/customer-service-sft-50k.