openchs/synthetic_helpline_qa_scoring_v1

Dataset Card for OpenCHS Child Helpline QA Scoring Dataset Dataset Details Dataset Description This dataset contains simulated, annotated child helpline conversation transcripts for automated quality assurance (QA) scoring. Each conversation is evaluated across six key performance dimensions using binary labels to assess counselor effectiveness and call quality. The dataset is designed for training multi-head DistilBERT classification models that… See the full description on the dataset page: https://huggingface.co/datasets/openchs/synthetic_helpline_qa_scoring_v1.