CoolFace
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nwchang/sea-ecommerce-customer-support-sample

SEA Multilingual E-commerce Customer Support Sample This public sample contains 1,000 synthetic, AI-generated customer-support conversations for Southeast Asian e-commerce scenarios. Languages English Chinese Malay Indonesian Formats CSV JSONL Intended Use Use this sample for inspection, evaluation, prototyping, multilingual testing, and intent-classification experiments. Important Limitations This is synthetic… See the full description on the dataset page: https://huggingface.co/datasets/nwchang/sea-ecommerce-customer-support-sample.

sourceHugging Faceotherupdated 4mo agoView on Hugging Face
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SEA Multilingual E-commerce Customer Support Sample

This public sample contains 1,000 synthetic, AI-generated customer-support conversations for Southeast Asian e-commerce scenarios.

Languages

  • English
  • Chinese
  • Malay
  • Indonesian

Formats

  • CSV
  • JSONL

Intended Use

Use this sample for inspection, evaluation, prototyping, multilingual testing, and intent-classification experiments.

Important Limitations

This is synthetic data. It does not contain real customer conversations or verified marketplace policies. Replies may include fictional policy details, fictional order-status actions, fictional compensation terms, and placeholders. Ground any production system against your own policies and systems.

Full Dataset

The paid release includes 10,000, 20,000, 50,000, and 100,000-record tiers:

View the full Customer Support Dataset on Gumroad

Launch offer: use code LAUNCH20 for 20% off. Limited to the first 20 uses across SEA Data Lab products.

License

See SAMPLE_LICENSE.txt.