Datasetpublic

karanverma19/Multilingual_Customer_Support_Intent_Dataset_for_Indian_Contexts

Multilingual Customer Support Intent Dataset for Indian Contexts Overview This dataset contains multilingual customer support queries across Indian contexts including ecommerce, banking, telecom, travel, and technology. Features Multilingual: English, Hindi, Hinglish, Punjabi Intent labeled (refund, payment_issue, account_issue, delivery_issue, complaint) Real-world customer queries Use Cases Customer support chatbots Intent… See the full description on the dataset page: https://huggingface.co/datasets/karanverma19/Multilingual_Customer_Support_Intent_Dataset_for_Indian_Contexts.

sourceHugging Faceapache-2.0updated 6mo agoView on Hugging Face

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Dataset Card

Multilingual Customer Support Intent Dataset for Indian Contexts

Overview

This dataset contains multilingual customer support queries across Indian contexts including ecommerce, banking, telecom, travel, and technology.

Features

—Multilingual: English, Hindi, Hinglish, Punjabi
—Intent labeled (refund, paymentissue, accountissue, delivery_issue, complaint)
—Real-world customer queries

Use Cases

—Customer support chatbots
—Intent classification models
—Multilingual NLP systems

Motivation

Many AI systems lack support for multilingual customer interactions in India. This dataset helps improve AI understanding for real-world support queries in low-resource languages.