experiential-labs/wmo-crmarena-traces
crmarena — real agent-environment traces Professional CRM analytics over a realistic Salesforce org snapshot: case routing, handle-time analytics, and entity disambiguation via SQL. Every trace is a REAL run: an LLM agent stepping against the actual benchmark environment, with each transition (tool call → true environment observation) recorded as OpenTelemetry GenAI spans (traces.otel.jsonl, one span per line). Captured by world-model-harness's environment-capture package, which… See the full description on the dataset page: https://huggingface.co/datasets/experiential-labs/wmo-crmarena-traces.
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