ameau01/synthetic-it-support-tickets

Synthetic IT Support Tickets — PII-Enriched + Redaction Ground Truth 745 synthetic IT service-management incident records for LLM wiki and retrieval-augmented-generation experiments. Each record is a help-desk/IT-ops incident with submitted ticket text, timestamped troubleshooting correspondence, structured diagnostics, root cause, and resolution steps. The free text is enriched with realistic technical detail and injected synthetic PII. The corpus ships two authored… See the full description on the dataset page: https://huggingface.co/datasets/ameau01/synthetic-it-support-tickets.