VladislavMarinovich/polaris-support-tickets-v2

Polaris Support Tickets — Synthetic Dataset (v2) ~24,000 synthetic customer-support tickets for Polaris, a fictional multichannel analytics SaaS. Each ticket carries coherent ground-truth labels for triage (topic · type · priority · routing · sentiment) plus a noisy intake category, and the collection spans Jan 2024 → Jun 2026 with a realistic temporal event layer (service outages and product launches). Synthetic data, generated on a real pipeline. No real users, no PII. Built… See the full description on the dataset page: https://huggingface.co/datasets/VladislavMarinovich/polaris-support-tickets-v2.