TianfuXinqu/ghfht9074_582a26b2_support_ticket_triage

Nova Dataset: Support Ticket Triage Overview This dataset is a curated collection of customer support ticket messages labeled by priority and routing category. It is used to train triage models that automatically route incoming support requests to the appropriate team. Description The corpus was assembled by the Nova Customer Experience team and transformed from an upstream question-answering corpus. Each record contains a ticket subject, message… See the full description on the dataset page: https://huggingface.co/datasets/TianfuXinqu/ghfht9074_582a26b2_support_ticket_triage.