Datasetpublic

TianfuXinqu/fetch_terminal_huggingface_9087_861abb34_novaretail_support_tickets

NovaRetail Support Ticket Logs This dataset contains anonymized support ticket logs from the NovaRetail help desk. It is used to benchmark intent classification models. Dataset Metadata License: cc-by-nc-4.0 Origin: NovaRetail Help Desk Review Status: reviewed Data Fields ticket_id: unique identifier of the ticket text: anonymized support request text category: ticket category (account / shipping / returns / technical)

sourceHugging Facemitupdated 1mo agoView on Hugging Face

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Dataset Card

NovaRetail Support Ticket Logs

This dataset contains anonymized support ticket logs from the NovaRetail help desk. It is used to benchmark intent classification models.

Dataset Metadata

—License: cc-by-nc-4.0
—Origin: NovaRetail Help Desk
—Review Status: reviewed

Data Fields

—ticket_id: unique identifier of the ticket
—text: anonymized support request text
—category: ticket category (account / shipping / returns / technical)