CoolFace
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Roy229/huggingface_9689_93tg_escalation_registry

Escalation Registry This dataset tracks support ticket escalations for the support team. Categories CRITICAL: High priority + Pending status - escalate immediately FOLLOW_UP: CSAT below 4 OR Pending status (non-critical) - assign for follow-up OK: All other tickets Files escalations.json - the escalation registry data

sourceHugging Faceupdated 1mo agoView on Hugging Face
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Escalation Registry

This dataset tracks support ticket escalations for the support team.

Categories

  • —CRITICAL: High priority + Pending status - escalate immediately
  • —FOLLOW_UP: CSAT below 4 OR Pending status (non-critical) - assign for follow-up
  • —OK: All other tickets

Files

  • —escalations.json - the escalation registry data