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rubyCodes/customer-support-openenv

sourceHugging Faceupdated 6mo agoView on Hugging Face

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App README

Customer Support OpenEnv

Description

This OpenEnv environment simulates a real-world customer support system where AI agents classify, respond, and resolve support tickets.

Tasks

Easy

Classify customer support tickets

Medium

Generate support responses

Hard

Resolve or escalate support issues

Reward System

—Classification: 0.3
—Response: 0.6
—Resolution: 1.0

API Endpoints

—/reset
—/step
—/state

Usage

Run server:

python -m uvicorn server.app:app --reload

Run inference:

python inference.py