rajtheman/support-integrity-auditor

Support Integrity Auditor (SIA)

Self-supervised auditor that detects Priority Mismatch in CRM support tickets — tickets whose human-assigned priority conflicts with their true severity — and emits a hallucination-free Evidence Dossier for every flagged case.

• —Audit a Ticket — single-ticket form → binary judgment + dossier
• —Batch Audit — CSV upload → predictions + downloadable dossiers
• —Mismatch Dashboard — flagged distribution, mismatch types, severity-delta heatmap, agent-bias view