goosenator9/supportflow-optimizer

how to concatenate the string = Albert Einstein's favorite quote is "I am passionate about learning." using python?

can you display the output for each example

using Python, how do I concatenate a string containing both single and double quotes?

assuming no changes to the number of level one and level two team members, if an AI bot can resolvle 10% of the first level inquiries, how much can we increase the daily volume of inquiries without lowering our efficiency standards?

what is the percentage decrease from 12 minutes to 9

change color to blue and green

I have a two-tiered customer support model. Level one has 12 total members and they respond to basic level tasks and inquiries, while level two has 17 total members who do the more advanced problem-solving work. If 40 tickets come into the queue each day and 65% are answered by level one, how do I measure the productivity of each group if the goal is to have level one match or exceed 80% of the daily ticket volume?

I have a two-tiered customer support model. Level one has X number of members, and they respond to basic level tasks and inquiries, while level two has Y number of members who do the more advanced problem-solving. If 40 tickets come into the queue each day and 75% are answered by level one, how do I measure the productivity of each group if the goal is to have level one match or exceed 80% of the daily ticket volume?

initial commit