Negbepierre/technical-support-ai

Technical Support AI

Live demo of an AI-powered technical support system built with:

• —Amazon Bedrock (Claude 3 Haiku + Titan Embeddings)
• —RAG (Retrieval Augmented Generation with FAISS)
• —FastAPI backend
• —Modern chat interface

Features

• —Instant answers to IT and SaaS support questions
• —Knowledge base search with semantic understanding
• —Automatic ticket creation when AI can't help
• —24/7 availability

Try it

Click the chat button in the bottom-right corner and ask questions like:

• —"How do I reset my password?"
• —"My VPN keeps disconnecting"
• —"How do I export my data to CSV?"

Built by Pierre Inegbenose for the Accenture AI Engineer role.

GitHub: https://github.com/Negbepierre/technical-support-ai