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HienT/customer-feedback-classifier

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App README

Check out the configuration reference at https://huggingface.co/docs/hub/spaces-config-reference

Customer Feedback Sentiment Classifier

A real-world NLP app to classify customer feedback as Positive or Negative using Hugging Face Transformers.

Features

  • Powered by distilbert-base-uncased-finetuned-sst-2-english
  • Simple and clean Gradio web UI
  • Deployable on Hugging Face Spaces for public demo or internal testing

Example

Input: "The product was defective and late." Output: Prediction: NEGATIVE (97.2%)

Created by

Hien Ta | LinkedIn | Tableau