customer service
SPADE-customer-service-dialogue
SPADE: Structured Prompting Augmentation for Dialogue Enhancement in Machine-Generated Text Detection
Paper | Code
SPADE contains a repository of customer service line synthetic user dialogues with goals, augmented from MultiWOZ 2.1 using GPT-3.5 and Llama 70B.
The datasets are intended for training and evaluating machine generated text detectors in dialogue settings.
There are 15 English datasets generated using 5 different augmentation methods and 2 large language models… See the full description on the dataset page: https://huggingface.co/datasets/AngieYYF/SPADE-customer-service-dialogue.brazilian-customer-service-conversations
Brazilian Customer Service Conversations
Dataset de conversas de atendimento ao cliente em portugues brasileiro (PT-BR).
De um like me apoie em manter esse dataset!
Descricao
Conversas sinteticas de alta qualidade simulando interacoes reais entre clientes e atendentes em diversos setores da economia brasileira. Util para treinar e avaliar modelos de:
Chatbots de atendimento
Classificacao de intencao (intent classification)
Analise de sentimento em conversas
Geracao de… See the full description on the dataset page: https://huggingface.co/datasets/RichardSakaguchiMS/brazilian-customer-service-conversations.customer_service_client_agent_conversations_40k_multi_task
Dataset Card for "customer_service_client_agent_conversations_40k_multi_task"
More Information needed
customer-service
Customer Service Conversations Dataset
This dataset contains 100 realistic customer service conversations between customers and support agents. Each dialogue is 11 turns long and covers a variety of common issues such as late deliveries, billing errors, account problems, and more. It is ideal for training and evaluating AI assistants, chatbots, and customer support models.
Dataset Structure
Each conversation is stored as a JSON object with the following fields:… See the full description on the dataset page: https://huggingface.co/datasets/chenlei123/customer-service.268-Hours-Arabic-Saudi-Full-Duplex-Multi-Channel-Customer-Service-Speech-Data-Sample
Description
Arabic(Saudi) Multi-stream Spontaneous Dialogue Smartphone speech dataset-Customer Service. Transcribed with text content, speaker's ID, gender, age and other attributes. Our dataset was collected from extensive and diversify speakers(268 native speakers), geographicly speaking, enhancing model performance in real and complex tasks.
For more details, please refer to the link: https://www.nexdata.ai/datasets/speechrecog/1627?source=Huggingface… See the full description on the dataset page: https://huggingface.co/datasets/Nexdata-AI/268-Hours-Arabic-Saudi-Full-Duplex-Multi-Channel-Customer-Service-Speech-Data-Sample.Turkish-customer-service-conversations
Turkish Multi-Domain Customer Service Conversations
Bu dataset; finans, e-ticaret, teknik destek ve genel talepler gibi farklı sektörlerdeki müşteri ve müşteri temsilcisi arasındaki Türkçe diyalogları içerir.
Bu dataset, Kaggle üzerinde Anıl Sevinç tarafından paylaşılan orijinal "Turkish Call Center Conversations" veri setinin,
Büyük Dil Modellerini (LLM) fine-tune etmeye uygun ChatML formatına dönüştürülmüş versiyonudur.
Orijinal dataset:… See the full description on the dataset page: https://huggingface.co/datasets/emreseyhan/Turkish-customer-service-conversations.