datasets
Training and evaluation data, with the modality, task and licence stated up front. Listed live from the Hugging Face Hub.
customer-support-on-twitter-conversationCustomer_Support_on_Twittersynthetic-it-support-tickets
Synthetic IT Support Tickets — PII-Enriched + Redaction Ground Truth
745 synthetic IT service-management incident records for LLM wiki and
retrieval-augmented-generation experiments. Each record is a help-desk/IT-ops incident with
submitted ticket text, timestamped troubleshooting correspondence, structured diagnostics, root
cause, and resolution steps.
The free text is enriched with realistic technical detail and injected synthetic PII. The corpus
ships two authored… See the full description on the dataset page: https://huggingface.co/datasets/ameau01/synthetic-it-support-tickets.customer-support-client-agent-conversations
Customer Support Client-Agent Conversations Dataset
A synthetic context-summarized multi-turn customer-service question-answering dataset for banking domain conversations, designed for training and evaluating small language models on dialogue continuity and contextual understanding tasks.
Dataset Description
This dataset contains 183,337 context-summarized multi-turn customer-service conversations spanning various banking scenarios including account management… See the full description on the dataset page: https://huggingface.co/datasets/Lakshan2003/customer-support-client-agent-conversations.e-commerce-customer-support-qa
Dataset Card for Dataset Name
from: NebulaByte/E-Commerce_Customer_Support_Conversations
Dataset Details
Dataset Description
Curated by: [More Information Needed]
Funded by [optional]: [More Information Needed]
Shared by [optional]: [More Information Needed]
Language(s) (NLP): [More Information Needed]
License: [More Information Needed]
Dataset Sources [optional]
Repository: [More Information Needed]
Paper [optional]: [More Information… See the full description on the dataset page: https://huggingface.co/datasets/rjac/e-commerce-customer-support-qa.E-Commerce_Customer_Support_Conversations
Dataset Card for "E-Commerce_Customer_Support_Conversations"
The dataset is synthetically generated with OpenAI ChatGPT model (gpt-3.5-turbo).
More Information needed
task083_babi_t1_single_supporting_fact_answer_generation
Dataset Card for Natural Instructions (https://github.com/allenai/natural-instructions) Task: task083_babi_t1_single_supporting_fact_answer_generation
Additional Information
Citation Information
The following paper introduces the corpus in detail. If you use the corpus in published work, please cite it:
@misc{wang2022supernaturalinstructionsgeneralizationdeclarativeinstructions,
title={Super-NaturalInstructions: Generalization via Declarative Instructions… See the full description on the dataset page: https://huggingface.co/datasets/Lots-of-LoRAs/task083_babi_t1_single_supporting_fact_answer_generation.processed_support_ticketslingrow-support-tickets
Lingrow Support Tickets (Synthetic)
A synthetic dataset of 10,000 customer-support tickets for Lingrow,
a real-time multilingual translation and communication platform. Each ticket
contains a customer message (an error report or a how-to question), rich
metadata, and a resolution. The data is fully synthetic — no real customer
information is included.
This dataset was built as the final project for a Data Science course. It powers
the Lingrow Support Copilot: a tool that, given… See the full description on the dataset page: https://huggingface.co/datasets/adiprog14/lingrow-support-tickets.task084_babi_t1_single_supporting_fact_identify_relevant_fact
Dataset Card for Natural Instructions (https://github.com/allenai/natural-instructions) Task: task084_babi_t1_single_supporting_fact_identify_relevant_fact
Additional Information
Citation Information
The following paper introduces the corpus in detail. If you use the corpus in published work, please cite it:
@misc{wang2022supernaturalinstructionsgeneralizationdeclarativeinstructions,
title={Super-NaturalInstructions: Generalization via Declarative… See the full description on the dataset page: https://huggingface.co/datasets/Lots-of-LoRAs/task084_babi_t1_single_supporting_fact_identify_relevant_fact.customer_support_ticketstorch-tpu-model-support
torch-tpu-model-support
Support sweep results for HuggingFace models on Google Cloud TPU with torch_tpu.
Each row is one model tested in one sweep. The sweep loads the model and
generates 8 tokens with the fixed prompt "The future of AI is" in bf16.
Result values
PASS — model loaded and generated successfully
FAIL(load) — exception during model load
FAIL(gen) — load succeeded, generation raised
FAIL(output) — generation returned but the text was judged not valid… See the full description on the dataset page: https://huggingface.co/datasets/hf-gcp-tpu-internal/torch-tpu-model-support.customer-support-twitter-datasettwitter_customer_support_weaviate_export_200000_text-embedding-3-smallinsurance_customer_support_conversationraw_support_ticketstwitter_customer_support_weaviate_export_200000_nomic-embed-textcustomer-support-th-26.9k
customer-support-th-26.9k
Thai customer-support instruction dataset (~26.9k examples). Thai-localized version of the Bitext customer-support dataset — instruction templates, intent/category labels, and response templates in Thai.
Format
Field
Description
instruction
Customer question template in Thai (may contain {{placeholders}})
response
Support response template in Thai
category
Coarse category (e.g. ORDER)
intent
Fine-grained intent (e.g.… See the full description on the dataset page: https://huggingface.co/datasets/Porameht/customer-support-th-26.9k.ecommerce-customer-support
Dataset Card for "ecommerce-customer-support"
More Information needed
support-json-ru
Support-JSON-RU
Synthetic Russian SaaS support data for policy-conditioned JSON decisions and draft replies. The task supplies customer text, company policies, sourced facts and available capabilities; the model predicts a nine-field decision rather than memorizing a single company's policy.
Русский SaaS-support: обращение + правила + факты → категория, приоритет, настроение, действие, черновик ответа и эскалация.
Model · Dataset files · License
Configurations… See the full description on the dataset page: https://huggingface.co/datasets/A11Sunday/support-json-ru.customer-support
Description
Topic: Customer Support Interactions
Domains: E-commerce, Telecommunications, Software Services
Number of Entries: 1,000
Dataset Type: Raw Dataset
Model Used: Meta Llama4 Maverick 17B Instruct V1
Language: English
support-ticket-dataset
Support Tickets with an AI-Automation Counterfactual
1.5M synthetic support tickets in two matched worlds — one where an AI assistant handles part
of the queue, one staffed entirely by humans. Same tickets, same customers, same attributes.
Only the routing differs.
Most support datasets give you one world and leave you guessing about the other. This one gives
you both, so questions like "what would this have cost without automation?" are measured
rather than estimated.
from… See the full description on the dataset page: https://huggingface.co/datasets/s2pidape/support-ticket-dataset.africa-synth-telecom-support-resolution-time-data-nigeria
Africa Synth Telecom Support Resolution Time Data Nigeria | Africa (Electric Sheep Africa metadata inventory)
Size category: 100K<n<1M - Formats: parquet - Sector: technology_digital - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for African data discovery with standardized metadata, loading guidance, provenance notes, and analyst-oriented context.
What This… See the full description on the dataset page: https://huggingface.co/datasets/electricsheepafrica/africa-synth-telecom-support-resolution-time-data-nigeria.TREC_Clinicial-Decision-Support
TREC Clinical Decision Support (2014, 2015 and 2016)
Dataset Description
Links
Homepage:
TREC
Paper:
2014 / 2015 / 2016
Contact (Original Authors):
Kirk Roberts (Kirk.Roberts@uth.tmc.edu )
Contact (Curator):
Artur Guimarães (artur.guimas@gmail.com)
Dataset Summary
This track focused on clinicians looking for evidence-based full-text literature to support diagnosis, treatment, and testing decisions
Data Instances
Source… See the full description on the dataset page: https://huggingface.co/datasets/araag2/TREC_Clinicial-Decision-Support.agent-traces-customer-support-triage
Agent Traces: customer-support-triage
Synthetic multi-agent workflow traces with LLM-enriched content for the customer-support-triage domain.
Part of the juliensimon/open-agent-traces collection — 10 datasets covering diverse domains and workflow patterns.
What is this dataset?
This dataset contains 1,483 events across 50 workflow runs, each representing a complete multi-agent execution trace. Every trace includes:
Agent reasoning — chain-of-thought for each agent step… See the full description on the dataset page: https://huggingface.co/datasets/juliensimon/agent-traces-customer-support-triage.ru-support-toxicity-detection
Ru Toxicity Dataset
Краткое описание
Данный датасет представляет собой сбалансированную выборку, собранную из пяти различных русскоязычных источников. Он специально сконструирован для бинарной классификации токсичности текста.
Источники данных
Класс 1: Токсичный контент (Toxicity)
Russian Toxic Comments (klamas/russian-toxic)
Класс 0: Нейтральный контент (Safe/Neutral)
MTSBerquad LFQA (MTS-AI-SearchSkill/MTSBerquad)… See the full description on the dataset page: https://huggingface.co/datasets/Nelera/ru-support-toxicity-detection.wiki_support_docs_sin
Dataset Card for "wiki_support_docs_sin"
More Information needed
customer-support-chatml
Customer Support ChatML Dataset
This dataset is a curated and preprocessed version of the
Bitext Customer Support Dataset.
Dataset Description
The dataset has been converted to ChatML format for fine-tuning conversational AI models.
Format
Each example contains:
text: The complete conversation in ChatML format
messages: JSON string of the conversation as a list of messages
instruction: The original user query
response: The original assistant response… See the full description on the dataset page: https://huggingface.co/datasets/Shivam271089/customer-support-chatml.customer-support-training-dataset
dataset_info: features: - name: flags dtype: string - name: instruction dtype: string - name: categorydtype: string - name: intent dtype: string - name: response dtype: string splits: - name: train num_bytes: 19526505 num_examples: 26872 download_size: 6048908 dataset_size: 19526505configs:- config_name: default data_files: - split: train path: data/train-*license: mittask_categories:- text-generationlanguage:- entags:- financepretty_name:… See the full description on the dataset page: https://huggingface.co/datasets/Victorano/customer-support-training-dataset.africa-synth-telecom-customer-support-ticket-records-nigeria
Africa Synth Telecom Customer Support Ticket Records Nigeria | Africa (Electric Sheep Africa metadata inventory)
Size category: 100K<n<1M - Formats: parquet - Sector: technology_digital - Engineered by Electric Sheep Africa
TL;DR
This dataset is part of the Electric Sheep Africa catalog on Hugging Face. It is indexed for African data discovery with standardized metadata, loading guidance, provenance notes, and analyst-oriented context.
What This… See the full description on the dataset page: https://huggingface.co/datasets/electricsheepafrica/africa-synth-telecom-customer-support-ticket-records-nigeria.