datasets
Training and evaluation data, with the modality, task and licence stated up front. Listed live from the Hugging Face Hub.
Customer_support_faqs_datasetDataset Name: Customer Support FAQs Dataset
Description:
This dataset contains a collection of 200 frequently asked questions (FAQs) and their corresponding answers, designed to assist in customer support scenarios. The questions cover a wide range of common customer inquiries related to account management, payment methods, order tracking, shipping, returns, and more. This dataset is intended for use in developing and training AI models for customer support chatbots, automated response systems… See the full description on the dataset page: https://huggingface.co/datasets/MakTek/Customer_support_faqs_dataset.mo-customer-support-tweets-945k
Customer Support on Twitter Dataset 945k
Dataset Description
Context
This dataset provides a large corpus of real-world English conversations between consumers and customer support agents on Twitter, designed to drive innovation in Natural Language Processing (NLP) by providing data that better matches the actual language used in contemporary customer support interactions.
Content
Initially, the data included complex threads of conversations… See the full description on the dataset page: https://huggingface.co/datasets/MohammadOthman/mo-customer-support-tweets-945k.lfqa_support_docsSupport documents for building https://huggingface.co/vblagoje/bart_lfqa model
IT_Support_V2
Mack: IT Support & Admin Dataset
📋 Dataset Description
This dataset consists of 100,000+ conversation logs focused on IT Support and IT Administration tasks. It was generated to fine-tune the "Mack" model—an AI persona designed to act as an expert Tier 1 & Tier 2 IT Helpdesk agent.
The data covers a wide range of technical domains, including Windows troubleshooting, SQL Server administration, driver issues, network diagnostics, and hardware debugging.
Curated by: [Dev… See the full description on the dataset page: https://huggingface.co/datasets/benjaminmacklin/IT_Support_V2.ecommerce-customer-support-conversationsE-Commerce Customer Support Conversations
Dataset Summary:
This dataset contains customer support queries and responses from an e-commerce context.
It is designed for training and fine-tuning AI models for automated customer service, chatbots, and natural language processing (NLP) applications.
Use Cases:
Fine-tuning conversational AI models (e.g., GPT, BERT)
Training chatbots for e-commerce support
Improving customer service automation
Sentiment and intent analysis
Dataset Format:
The… See the full description on the dataset page: https://huggingface.co/datasets/Venkatrajan247/ecommerce-customer-support-conversations.saas-product-support-sharegpt-1k
SaaS/Tech Product Support — Multi-Turn SFT Dataset
A domain-specific supervised fine-tuning dataset for
SaaS and tech product support conversations, built for
LLM fine-tuning and instruction tuning.
Dataset Summary
This dataset contains 1,200 multi-turn English conversations
between a customer and a support agent, covering common
SaaS/tech support scenarios: bug reports, billing issues,
API errors, authentication problems, onboarding blockers,
integration failures… See the full description on the dataset page: https://huggingface.co/datasets/Dang-DN-VN/saas-product-support-sharegpt-1k.Bitext-customer-support-llm-chatbot-training-dataset-spanish
Spanish Customer Support LLM Chatbot Training Dataset
Spanish-language adaptation of the Bitext Customer Support LLM Chatbot Training Dataset.
This dataset is intended for training and evaluating Spanish-language customer-support chatbots and instruction-following large language models.
Dataset Details
Dataset Description
This dataset is a Spanish translation and adaptation of the original Bitext Customer Support LLM Chatbot Training Dataset.
The… See the full description on the dataset page: https://huggingface.co/datasets/Faramir/Bitext-customer-support-llm-chatbot-training-dataset-spanish.food-delivery-support-tickets
Food Delivery Support Tickets (synthetic)
10,153 synthetic English customer-support conversations for a food delivery
platform (à la Wolt / Uber Eats / DoorDash). Each record is a realistic customer
message with structured labels and a professional agent resolution + reply.
Built for the Food Delivery Support Copilot — an assistant that classifies an
incoming ticket, retrieves similar resolved cases, and drafts a reply.
How it was made
Generated locally with the… See the full description on the dataset page: https://huggingface.co/datasets/OrSabbach/food-delivery-support-tickets.synthetic-ecommerce-support-intents
Synthetic Ecommerce Support Intents
A small multilingual dataset of entirely synthetic ecommerce support messages for teaching, prototyping, and evaluating intent-classification workflows. It contains no real customer messages or personal data.
Dataset Description
The dataset covers five common support-routing intents in English, French, and Spanish. It is designed as a transparent educational baseline, not as a production-ready benchmark.
Intent
Expected… See the full description on the dataset page: https://huggingface.co/datasets/neurocheckout-ai/synthetic-ecommerce-support-intents.Support-Ticket-Router-12K-Cleaned
🔥 Support-Ticket-Router-12K-Cleaned
This dataset is a cleaned and structured version of real-world-like customer support messages designed for intent classification and routing tasks in SaaS / IT support systems.
It is intended for training and evaluating LLM-based or classical NLP intent classifiers for automated customer support ticket routing.
🧪 Data Source
This dataset is synthetically generated using GPT-4-class models (GPT-4 / GPT-4o-style prompting) with… See the full description on the dataset page: https://huggingface.co/datasets/cngchis/Support-Ticket-Router-12K-Cleaned.CUSTOMER_SUPPORT_DATASET_JSONL_V1VNOVA AI — Customer Support Dataset (100 Synthetic Scenarios)
High-quality synthetic customer support conversations designed for training and evaluating AI support agents.
About the Dataset
This dataset contains 100 fully synthetic customer–agent interactions across multiple industries, created to help developers train:
1-Customer support chatbots
2-Automated ticket resolution systems
3-LLM fine-tuning for support tasks
4-RAG workflows
5-Complaint classification models
6-Sentiment & intent… See the full description on the dataset page: https://huggingface.co/datasets/vnovaai/CUSTOMER_SUPPORT_DATASET_JSONL_V1.support-agent-prod-2026-08-25
support-agent-prod / 2026-08-25
Production support-agent traces, graded. Analyzer regime TRAIN.
Agent rollouts exported from ZeroProof for support-agent. Each row is one rollout: the prompt, the tool trace, the final answer, and the reward the judge gave it.
Split
ZeroProof dataset
Rows
Prompts
Pass rate
Support
Mixed prompts
Pushed
holdout
ds_550a2b3ba46aac2b
32
8
72%
0.78
8
2026-09-14
Load
from datasets import load_dataset
holdout =… See the full description on the dataset page: https://huggingface.co/datasets/jaweiss2305/support-agent-prod-2026-08-25.router-firmware-support-status
Consumer router firmware support — end-of-life status and dates by vendor and model
Canonical, always-current version: https://referencesource.org/router-firmware-support-status/
Machine-readable: https://referencesource.org/router-firmware-support-status/data.json — this mirror is a point-in-time copy.
Last verified: 2026-08-11
Stale after: 2026-11-09 (past this date, prefer the canonical copy —
it re-verifies on a cadence this snapshot does not)
Records: 880
Per-model… See the full description on the dataset page: https://huggingface.co/datasets/referencesource/router-firmware-support-status.amazon-customer-support
Amazon Customer Support
Derived from the TWCS corpus (Kaggle: thoughtvector/customer-support-on-twitter), this dataset
contains 200 labelled customer-support interactions for evaluation / fine-tuning purposes.
Schema
Each line is a JSON object with four fields:
Field
Type
Description
query
string
The customer's raw message (input)
action
string
Agent action taken — resolve or escalated_to_human
intent
string
Classified intent — complaint, question… See the full description on the dataset page: https://huggingface.co/datasets/iam-tsr/amazon-customer-support.deep-emotional-support-zh
Deep Emotional Support Dialogue Dataset (Chinese)
深度情感支持对话数据集
Dataset Description
High-quality Chinese emotional support and psychological healing dialogues covering trauma analysis, self-reconstruction, and emotional regulation. Real human-AI interactions, not synthetic.
高质量中文情感支持与心理疗愈对话，涵盖创伤分析、自我重建、情绪调节等深度话题。来源于真实的人机交互，非合成数据。
Dataset Structure
Format: JSONL (JSON Lines)
Fields:
instruction: User message / question
input: Additional… See the full description on the dataset page: https://huggingface.co/datasets/AngelWarmSmile123/deep-emotional-support-zh.support-routing-ml-20260910-dataset
Applied ML Support Router Synthetic Dataset
Summary
This dataset contains 14 training examples and 4
held-out examples for Support operations need reproducible routing models that expose confidence and defer uncertain cases.
Every record is synthetic and includes:
input: query, event, or feature description
label: expected class, route, relation, or evidence category
context: synthetic supporting context
source: fictional source identifier
variant: generation… See the full description on the dataset page: https://huggingface.co/datasets/RKB109/support-routing-ml-20260910-dataset.food-delivery-support-tickets
Food Delivery Support Tickets (synthetic)
10,153 synthetic English customer-support conversations for a food delivery
platform (à la Wolt / Uber Eats / DoorDash). Each record is a realistic customer
message with structured labels and a professional agent resolution + reply.
Built for the Food Delivery Support Copilot — an assistant that classifies an
incoming ticket, retrieves similar resolved cases, and drafts a reply.
How it was made
Generated locally with the… See the full description on the dataset page: https://huggingface.co/datasets/shaked08/food-delivery-support-tickets.cloudsync-support-sft
CloudSync Pro support demonstrations (SFT)
1,931 chat conversations showing a perfect first-line support agent for a
fictional product: read the customer's message, search a knowledge base, answer
from what came back, and hand over to a human when the conversation belongs to
one.
This is the pile that trained
monte-inc/qwen2.5-1.5b-cloudsync-support
(11.79% → 87.19% on its dev exam, before GRPO took it to 96.07%).
One row
Chat messages plus the tools the agent may… See the full description on the dataset page: https://huggingface.co/datasets/monte-inc/cloudsync-support-sft.saas-erp-support-ru-train-v13
Capstone support: F training shards
Train-only synthetic Russian SaaS / fictional ERP / telecom scenarios:
430 dialogues, 1113 target turns, 13 local JSONL shards. No real company or customer data.
No validation/test split is published here. Files preserve project-relative paths
under data/quality90_v1/train; restore those paths in a checkout to reuse them.
Each dialogue contains context and turn-level target labels/replies. The exact
file list and SHA-256 hashes are in… See the full description on the dataset page: https://huggingface.co/datasets/AkanaYB/saas-erp-support-ru-train-v13.synthetic-b2b-saas-support-dialogues-sample
Synthetic B2B SaaS Support Dialogues (Sample)
Free sample: 100 dialogues from a larger dataset of 484 synthetic customer support conversations for B2B SaaS products.
What's inside
100 complete dialogues (6–8 messages each)
7 issue categories: auth, billing, integration, data, account, technical, onboarding
Rich metadata: resolution_status, customer_sentiment, agent_actions, escalation_needed
Realistic technical details: error codes, URLs, button names, account… See the full description on the dataset page: https://huggingface.co/datasets/Jurgen1161/synthetic-b2b-saas-support-dialogues-sample.github_fetch_huggingface_terminal_9139_k7p3q9_published_support
Support Conversation Logs
Description
Derived dataset published by the data team for internal analytics and research.
Provenance
This is a derived dataset built on top of the upstream dataset TianfuXinqu/github_fetch_huggingface_terminal_9139_k7p3q9_source_beta published by the same data team.
Upstream: https://huggingface.co/datasets/TianfuXinqu/github_fetch_huggingface_terminal_9139_k7p3q9_source_beta
Terms
This dataset is… See the full description on the dataset page: https://huggingface.co/datasets/TianfuXinqu/github_fetch_huggingface_terminal_9139_k7p3q9_published_support.consumer-electronics-support
Dataset Card for Synthetic Multi-Turn Customer Support Tickets (Consumer Electronics)
99,930 wholly synthetic multi-turn customer-support conversations in a consumer-electronics
retail domain, each with assigned ticket metadata, a machine coherence score, and provenance
linking it to the run that produced it.
Dataset Details
Dataset Description
Every conversation is fabricated by a language model from a committed domain prompt. No real
support… See the full description on the dataset page: https://huggingface.co/datasets/arpieb/consumer-electronics-support.arabic-rag-support-25K
Arabic RAG customer-support scenarios (27,927 rows)
Synthetic Modern Standard Arabic customer-support scenarios for training small
RAG answerers, distilled from unsloth/gemma-4-31B-it-NVFP4 on a local vLLM.
Built as the training set for oddadmix/Nawah-50M-RAG-Support.
Each row: a customer question + the knowledge-base chunks of one fictional
company (products, prices, policies, FAQ entries) + the ideal grounded agent
answer. One generation request invents one company KB and 4 QA… See the full description on the dataset page: https://huggingface.co/datasets/oddadmix/arabic-rag-support-25K.VNOVA_AI_EMOTIONAL_SUPPORT_DATASET_V1A high-quality, non-clinical emotional wellbeing dataset for safe conversational AI
This dataset contains 100% synthetic emotional-support scenarios designed to train LLMs in empathy, supportive reasoning, reflective responses, active listening, and safe conversational behavior.
All entries avoid medical terminology and do not contain diagnosis, treatment, or clinical instructions.
Dataset Highlights:
1-100 synthetic emotional-support scenarios
2-Focus on stress, overthinking, loneliness… See the full description on the dataset page: https://huggingface.co/datasets/vnovaai/VNOVA_AI_EMOTIONAL_SUPPORT_DATASET_V1.it-support-l1-ticket-classification
IT Support L1 Multilingual Dataset
Dataset Summary
IT Support L1 Multilingual Dataset is a synthetic enterprise help desk dataset for ticket classification and troubleshooting response generation. It contains realistic Level 1 IT support scenarios in English and Czech, designed for experiments in structured classification, response generation, and multilingual support workflow prototyping.
This dataset contains synthetic IT Support L1 scenarios. The records were generated… See the full description on the dataset page: https://huggingface.co/datasets/w1z4rd3k/it-support-l1-ticket-classification.software-end-of-support
Software end-of-support dates
Canonical, always-current version: https://referencesource.org/software-end-of-support/
Machine-readable: https://referencesource.org/software-end-of-support/data.json — this mirror is a point-in-time copy.
Last verified: 2026-08-03
Stale after: 2026-11-01 (past this date, prefer the canonical copy —
it re-verifies on a cadence this snapshot does not)
Records: 68
Release, end-of-active-support and end-of-security-support dates per major version of… See the full description on the dataset page: https://huggingface.co/datasets/referencesource/software-end-of-support.live-face-swap-support-qa
LiveFaceSwap AI Public Support Q&A
This dataset contains English question and answer pairs from the public LiveFaceSwap AI browser, desktop, and pricing FAQs, captured on 2026-09-17. Each row records its source page. The official website is the current source for product behavior and pricing; this snapshot can become outdated.
It is suitable for evaluating or prototyping retrieval over LiveFaceSwap AI product support content. It is not a face image dataset, a face swap training… See the full description on the dataset page: https://huggingface.co/datasets/LiveFaceSwapAI/live-face-swap-support-qa.Bitext-customer-support-1-columnsupport-routing-ml-20260722-dataset
Applied ML Support Router Synthetic Dataset
Summary
This dataset contains 14 training examples and 4
held-out examples for Support operations need reproducible routing models that expose confidence and defer uncertain cases.
Every record is synthetic and includes:
input: query, event, or feature description
label: expected class, route, relation, or evidence category
context: synthetic supporting context
source: fictional source identifier
variant: generation… See the full description on the dataset page: https://huggingface.co/datasets/RKB109/support-routing-ml-20260722-dataset.MentalHealth-Support
Important Note
This dataset is created from merging two datasets from different sources and has been formatted according to the "messages", "role", "content" chat format. I do not claim any ownership of this dataset.
Keep in mind that this dataset is entirely synthetic. It is not fully representative of real therapy situations. If you are training an LLM therapist keep in mind the limitations of LLMs and highlight those limitations to users in a responsible manner.
Since Mental… See the full description on the dataset page: https://huggingface.co/datasets/ShivomH/MentalHealth-Support.