vinamravc/finrag

1A I Y O U R E N T E R P R I S E2Integrated Annual Report 2024-253Building enterprises in the age of AI4Over the past two years, we’ve seen rapid growth in AI systems are used fairly and responsibly so that they can5awareness, usage, and investment. The hunger to learn fast truly serve the enterprise at scale.6and experiment faster has been insatiable. With growing7Applying AI at a scale that can power the entire8ease of use and increasing access to AI assistants, co-pilots9enterprise involves building AI capabilities mindfully. This10and tools, AI use-cases and pilots have mushroomed and11entails nurturing a robust data strategy, investing in AI12burgeoned across the enterprise, with some value realized.13infrastructure optimization, while also systemically building14The unbridled enthusiasm around AI has meant that CXOs15capacity to deepen algorithmic efficiencies and improve16are no longer having to advocate for the value of AI within17model performance. In many ways, this is about reframing18the enterprise. Instead, they can invest now in scaling,19the status quo for an AI-first future – with sustained value20driving adoption and governing.21in mind. Leaders embrace a hybrid approach to power their22The distinct opportunity is to build with AI to amplify the AI flywheels. They need flexibility of infrastructure – both23potential of employees, and modernize systems and how rental and owned models – to bring them the control that24they empower people working within the organization, they need over the environment, along with the potential25to increase efficiency, productivity, and innovation. This in to drive efficiencies in the long run, in addition to security26turn can transform the value these businesses can bring and compliance efficiencies as well.27to their customers. By strategically implementing AI and28We are building templates for AI success – industry after29ensuring it complements human capabilities, businesses30industry, business after business – for enterprise-scale31can significantly improve customer proposition and32value generation for our clients. We are helping them33service, leading to increased satisfaction, loyalty, and34AI their enterprise in ways that are changing the game35ultimately, better business outcomes.36for them today and giving them a head start into the37This endeavor can be multi-tiered and complex. AI future. Some interesting examples, as case studies, make38experiments are often heterogeneous, requiring diverse for interesting and quick reading later in this Integrated39data and tech stacks that necessitate building entire new Annual Report. In many ways, it’s exactly what you’d expect40architectural foundations before value can be realized. from a partner whose promise to enterprises is – navigate41There is also the need to focus on making sure that AI your next.42Scan here to access the digital version of the Infosys Integrated Annual Report.43The cover and theme pages images have been created using gen AI tools.44IInnffoossyyss IInntteeggrraatteedd AAnnnnuuaall RReeppoorrtt 22002244--2255 3345Americana Restaurants is the largest out-of-home errors, and optimizing costs. The integration of agentic46dining and quick-service restaurant operator in their 12 AI that followed has made their invoice processing47countries of operation across the Middle East and North largely autonomous. AI agents process invoices end-48Africa. With strong franchisor partnerships and a diverse to-end and offer support for multiple languages while49portfolio of iconic global brands, including KFC, Pizza managing complex validations and diverse expense50Hut, Hardee’s, Krispy Kreme, Peet’s Coffee, Wimpy, TGI types and processing exceptions with minimal human51Friday’s, Costa Coffee, and Baskin Robbins, the company intervention. When required, users enjoy a highly52delivers world-class dining experiences. Their growth, intuitive user interface that only requires them to access53in recent years, has been so rapid that it was starting a very simple training that serves them well across54to strain their technology infrastructure, exposing devices, from desktops to mobiles.55limitations in their ability to scale to demand. They56Infosys’ agentic AI-powered cloud-based Accounts57sought out Infosys’ expertise to help them establish58Payable solution is among the first of its kind anywhere59a state-of-the-art BPM framework that would bring60in the world that empowers Americana Restaurants to:61transparency and efficiency into their process ecosystem62while prioritizing their vital enterprise Accounts Payable • Not only process invoices with minimal human63processes for AI-powered transformation. intervention but predict and plan for future64transactions65Infosys started at the foundation, completely66reimagining Americana Restaurants’ document-centric • Adapt the accounts payable environment67workflows for an enterprise set to turn AI-first. The dynamically to process deviations, reduce errors,68deployment of Infosys Accounts Payable Solution on and increase accuracy69the cloud and its application enterprise-wide ensured70• Leverage Microsoft Azure GPT-4 Omni for71that Americana Restaurants significantly improved72continuous learning and operational improvements73efficiency, reducing processing times, minimizing74“Our partnership with Infosys has helped us embrace enterprise AI and transform75the way we manage finance operations. With AI, our invoice processing is faster,76more accurate, and far more future-proofed. This leap forward has also meant77bringing more intelligence into our Accounts Payable, and we are looking to apply78that learning into other areas of our organization.”79– Harsh Bansal, Chief Financial Officer and Chief Growth Officer, Americana Restaurants80Americana Restaurants:81Reimagining Accounts Payable82with agentic AI834 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 584Sunrise: Amplifying intelligence in Sunrise is Switzerland’s leading challenger, with a strong and loyalty in addition to enabling targeted marketing85number two position in the Swiss telecommunications and improving customer support efficiency.86market and is listed on SIX Swiss Exchange (SUNN).87customer engagement, operations Sunrise is also investing in robotic process automation88Based on its best-in-class, future-fit networks, Sunrise89for back-office operations and plans to implement the90provides high-quality mobile, landline, broadband and91& employee experience Infosys AIOps platforms to automate incident detection,92TV services to residential customers, and empowers93root cause analysis, and resolution, thereby enhancing94business customers with 360° communications and95operational efficiency and service reliability. By adopting96integrated ICT solutions for connectivity, security and97the full Microsoft M365 suite, Sunrise is nurturing a98IoT advancing their digitalization.99fully modern, AI-driven, cloud-based collaborative100The company’s IT strategy is built around customer- workplace, in collaboration with Infosys.101centric innovation, operational excellence, infrastructure102To share experiences and accelerate responsible103modernization and digital transformation. One of the104AI innovation at scale, Sunrise has created an AI105key technologies supporting the digital transformation106Community of Practice across the enterprise, governed107is AI, with one of its building blocks being a unified108by the CIO unit together with the contribution of all109data platform which aggregates data from various110business units and enablement functions. This helps the111sources (customer interactions, network performance,112entire organization remain aligned on new uses cases,113billing, etc.) and has already been implemented by114on the learnings, and the underlying technologies,115Sunrise. Additional building blocks that are being116security and ethical guidelines while also working117worked on are AI/ML models to generate actionable118effectively. Sunrise CIO department partnered with119insights for personalized customer experiences,120Infosys, building on this foundation to further drive121predictive maintenance, and fraud detection as well as122AI initiatives.123comprehensive self-service options tailored to digitally124savvy customers. The goal is to drive customer retention125“Sunrise is committed to continuing to focus on delivering exceptional quality126services at the right cost. It is this commitment that has made us the carrier of127choice for many in Switzerland. The new offers around digital services will mean128that our customers will have even more options and services at their fingertips.129We appreciate Infosys’ partnership on this journey.”130– Anna Maria Blengino, Chief Information Officer, Sunrise GmbH1316 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 7132Posti is a versatile, modern, and international logistics and unified view of its entire IT landscape. This has133company with nearly 400 years of experience. Today, dramatically reduced critical process downtime for134the company connects people and companies with the company by over 90%, and helped it shift from135postal services, parcels, e-commerce, and freight reactive to predictive incident management.136services, in addition to warehouse and logistics across137• Proactive IT operations management: Posti138the Nordic and Baltic countries. Posti was early to139leverages GitHub Copilot to accelerate legacy code140embrace the power of enterprise AI to accelerate the141comprehension and improve its application lifecycle142transformation of its IT landscape and amplify its ability143management. Furthermore, the deployment of144to deliver exceptional services, optimize operations, and145Nanoheal, a self-help/self-heal tool, along with a146strengthen its position as a leading delivery and logistics147generative AI-powered chatbot, drives proactive148provider.149resolution of IT incidents across the company. These150In partnership with Infosys, Posti was quick to create an innovations have also resulted in reduced support151AI-powered efficient and customer centric organization call volumes for the organization along with dips of152with: almost 40% in Mean Time to Resolution.153• Enhanced operational efficiency and observability: • Accelerated application development: GitHub154By implementing Infosys’ Live Enterprise Application Copilot has significantly increased the pace of Posti’s155Management Platform with embedded generative software development lifecycle. The capability156AI capabilities, Posti has fully transformed its has boosted the company’s application lifecycle157business process monitoring. The Platform productivity by approximately 35%, accelerating158addresses visibility gaps, enabling automated both application development and deployment.159monitoring and AI-based incident triaging. By This enables Posti to bring new and enhanced160correlating insights from the Infosys platform with services to market faster, strengthening its161its other platforms, Posti has a comprehensive competitive edge in a fast-changing marketplace.162“As we navigate the next phase of our evolution with enterprise AI,163with Infosys, Posti will not only become a leader in the logistics and164e-commerce sector, but a true digital frontrunner in the Nordics.”165– Petteri Naulapää, CIO and SVP, ICT and Digitalisation, Posti Group166Posti: Where the future167of logistics is AI-first1688 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 9169Hatch is a global engineering, project delivery, and and to optimize operations by leveraging gen AI170professional services firm. Whatever clients envision, responsibly at enterprise scale. They invited Infosys to171their teams design and build. With over six decades partner with them on this journey.172of business and technical experience in the mining,173As an example of progress made early on as they174energy, and infrastructure sectors, they understand175navigated the enterprise AI landscape, Hatch leveraged176clients’ business challenges. They respond quickly177AI-powered virtual assistants and agentic AI to amplify178with solutions that are smarter, more efficient, and179their engineers, boost their productivity and enable180innovative. They draw upon their 10,000-strong staff,181them to resolve queries faster. These AI-based solutions182with experience in over 150 countries, to challenge the183integrate seamlessly with Hatch’s existing systems,184status quo and create positive change.185ensuring efficient project delivery.186As a digitally mature organization, Hatch is continuously187On a related front, Hatch’s leading AI work for188investing into and innovating with integrating AI, data189brownfield assets is allowing them to digitize their190analytics, and automation for engineering and project191existing infrastructure using photogrammetry192management processes. With a strong foundation laid193and lasergrammetry technologies to produce the194for robust systems and processes along with reliable195corresponding intelligent 3D models and digital twins.196data, Hatch started to accelerate their decision-making197“Our strategic vision for enterprise AI leverages the benefits of the technology198but ensures that all decisions regarding our engineering work are made by199capable human staff. Enterprise AI is a robust enabler that we use to provide200additional benefits and cost efficiencies for our clients. We are leveraging201Infosys’ services and pioneering research in AI to help us achieve these goals.”202– Maurice Tayeh, Global Chief Information Officer, Hatch203Hatch: Smartly reengineering204our world for good20510 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 11206Citizens: Transforming207from the core for the age of208Citizens Financial Group, headquartered in Providence, payment rails for operations. This tool brings in the209intelligence everywhere210Rhode Island, is one of the nation’s oldest and largest required application operational automation and drives211financial institutions in America. Citizens offers a broad efficiency in managing applications across the Citizens’212range of retail and commercial banking products and landscape. With this collaboration, Infosys will help213services, including tailored advice, ideas and solutions, bring efficiencies at scale and reduce time to market214to individuals, small businesses, middle-market for Citizens. These are but examples of how Citizens is215companies, large corporations and institutions. Pacing seeking to leverage AI and automation, to move to a216their digitalization, keeping security and customer more agile operating model. The approach also factors217privacy top of mind, Citizens is executing on a data-first, in appropriate guardrails for security and governance.218cloud-first platforms strategy and has a foundational The bank has also successfully undertaken massive219advantage for their next – AI-first transformation. upskilling of their staff to prepare for success in the time220of AI.221Citizens, in collaboration with Infosys, has already222achieved significant milestones including establishing By AI-enabling their core landscape, Citizens is also223their robust data lake, MDM aka Citizens Customer fostering an ecosystem of valuable fintech and224Master (CCM) and developing key enterprise APIs. hyperscaler collaborations for the bank. Even as they225Citizens has also started harnessing Microsoft Copilot, enhance operational resilience and stability, Citizens226for their engineers to develop code. In partnership with is looking to deliver highly differentiating, hyper-227Infosys, Citizens evaluated the tool LEAP to provide personalized AI-powered customer experiences.228real-time end-to-end business observability on the229“Infosys has been a key strategic collaborator in Citizens’ next-gen transformation230program including our journey to becoming AI-powered. Together, we have not only231modernized our technology landscape with a robust data fabric and cloud native232platforms but also built a solid foundation for future growth aligned with Citizens’233north star technology vision without losing focus on resiliency and stability.”234– Michael Ruttledge, CIO, Citizens Bank23512 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 13236Contents237Delivering value23844 Financial Capital23916 About this report 46 Human Capital24048 Intellectual Capital241Corporate overview24250 Natural Capital24318 About Infosys24452 Manufactured Capital24519 Global presence24654 Social and Relationship Capital24720 The Infosys Board of Directors24826 The Infosys leadership team Statutory reports24958 Board’s report250Performance overview25170 Annexures to the Board’s report25228 Business highlights25399 Management’s discussion and analysis25430 Chairman’s message255110 Corporate governance report25632 Letter to the Shareholder257147 Investor contacts25834 Awards and recognitions259149 Risk management report260159 Business Responsibility and Sustainability Report261Approaching value creation262208 CEO and CFO certification26339 Our business context26441 Strategy Financial statements26542 Value creation model266209 Standalone267292 Consolidated268For the digital version of the Infosys Integrated Annual Report, visit:269https://www.infosys.com/investors/reports-filings/annual-report/annual-reports/ar-2024-25.html27014 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 15271About this report272An introduction to the report Our capitals273Infosys adopted the Global Reporting Initiative (GRI) Auditors’ reports274The capitals, as described below, provide a holistic perspective of how short, medium and long-term value is created275principles to disclose performance on non-financial The Auditors’ Report for fiscal 2025 from Deloitte Haskins276and preserved at Infosys. The capitals are simultaneously inter-dependent and mutually beneficial as they create277aspects of the business 17 years ago and also became the & Sells LLP, Chartered Accountants (ICAI Firm Registration278synergy across the organization. Our strategy, ESG vision and ambitions help to channel all inputs through the capitals279first IT company to publish sustainability performance Number 117366W/ W-100018) does not contain any to manifest into the most impactful outputs and outcomes for all stakeholders.280in accordance with the GRI G4 (comprehensive) criteria qualification, reservation or adverse remark. The Report is281in 2014. enclosed with the financial statements in this Integrated282Our Integrated Annual Report provides a comprehensive Annual Report.283overview of our company’s performance and progress The Secretarial Auditors’ Report for fiscal 2025 from284over the past year. It includes quantitative and qualitative Makarand M. Joshi of Makarand M. Joshi & Co., Company285disclosures on material topics, such as financial Secretaries, does not contain any qualification, reservation Financial Capital Human Capital Intellectual Capital286performance, environmental sustainability, social or adverse remark. The Secretarial Auditors’ Report is287responsibility, and our relationship with our stakeholders. enclosed with this Integrated Annual Report. We obtain our Financial Capital Nurturing talent for the future is Our Intellectual Capital is driven by288It also describes our strategy, leadership commitment and through the funds generated from essential for our continued success. Our agility, flexibility, and innovation.289The Independent Assurance Statement for our BRSR core our business operations and financing culture is at the center of everything We are committed to working with290culture that celebrates people, performance and purpose.291disclosures from Deloitte Haskins & Sells is available as part activities. Our strong performance we do, shaping us into who we are experts, partners, academia, and other292The Infosys Integrated Annual Report 2024-25 has been of this Integrated Annual Report. Additionally, select non- on the back of meticulous execution today. Over the past 40 years, our stakeholders to develop new products293prepared in accordance with the International Integrated financial sustainability disclosures in this Integrated Annual over the years, as reflected in the values, excellence, collaboration, and and services that meet the needs of our294Reporting Framework, developed by the International Report are assured by Deloitte Haskins & Sells LLP. combination of high growth, strong most importantly, our people have customers and communities. With iCETS,295cash generation and profitability, has molded our unique culture We have the Living Labs, the Infosys Innovation296Integrated Reporting Council (IIRC), the GRI Standard and297Management’s review led to building a strong, debt-free, and long-established paths for employee Network (IIN) and Infosys Business298the International Financial Reporting Standards (IFRS).299liquid Balance Sheet. Our focus is on upskilling and reskilling, and our efforts Incubator, we have a broad portfolio300This report also includes the Business Responsibility and This Integrated Annual Report has been reviewed and301ensuring a sustainable and profitable have been well-rewarded, providing of offerings across industry segments,302Sustainability Report (BRSR), prepared in accordance with approved, for publication, by the Management of the financial position. value to our people and us. Infosys while the Infosys Prize and Aarohan303the guidelines issued by the Securities and Exchange Board Company. remains committed to nurture an Social Innovation Awards provide a304of India (SEBI). We have also mapped our contribution to inclusive workplace for our diverse platform for innovators and social305Feedback306talent. entrepreneurs, respectively.307the Sustainable Development Goals (SDGs) through the308Infosys ESG report. Share your feedback about the report to309investors@infosys.com.310The financial and statutory data disclosed in the311statutory sections of this report meet the requirements312of the Companies Act, 2013 (including the rules made313thereunder) and the applicable SEBI Regulations.314Natural Capital Manufactured Capital Social and Relationship315Climate action has been a key focus As strong advocates of environmental Capital316area in protecting and preserving our stewardship extending beyond317Our Social and Relationship Capital318Natural Capital. We have been at the our boundaries, our Manufactured319guides us to bring the interests of our320forefront of the ESG movement and Capital includes our energy-efficient321stakeholders to the fore. As enterprises322became carbon neutral in 2020, which offices, data centers, innovation hubs,323focus on reshaping their businesses324was 30 years ahead of the timeline digital studios, and our technology325in the digital era, we are helping our326set by the Paris Agreement. We have infrastructure across the globe. With327clients drive transformation. Our328maintained carbon neutrality for six the highest-rated green buildings329social ambition focuses on serving the330years in a row. We are now evolving on our campuses and investments331development of people by shaping a332from carbon neutrality to climate in collaborative tech infrastructure,333future with meaningful opportunities334positivity — investing in regenerative we offer productive, safe and healthy335for all. We deliver on expectations336practices, nature-based solutions, and workplaces for employees, clients and337of nurturing social innovations and338green innovation to restore ecosystems contractors.339enabling employability through340and capture more carbon than we341skill training of communities. Our342emit. Our commitment is not just to343global CSR efforts address challenges344reduce harm, but to create lasting345across education, healthcare, women346environmental value.347empowerment, science and research,348environmental sustainability and more.34916 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 17350Corporate overview351About Infosys352In 2025, we undertook a refresh of353our ESG Vision 2030 and confirmed Our Purpose354our continued commitment to To amplify human355responsible business to shape potential and create the356and share solutions that serve the357next opportunity for358development of businesses and359people, businesses and360communities. We reaffirmed our361communities long-standing focus across core areas362including climate change, nurturing363workplace inclusivity, employee364Our Values365wellness and experience, amplifying366Our Company’s Code of Conduct communities, corporate governance,367data privacy and information stands on the strong foundation368management. set by our values, encapsulated in369the acronym C-LIFE.370Client value3713,23,578 To surpass client expectations Employees consistently3721,869 Leadership by example373To set standards in our business374Active clients375and transactions and be an376exemplar for the industry and377`1,62,990 cr378ourselves379Total revenues in fiscal 2025380Integrity and transparency381To be ethical, sincere and open in382all our transactions383Fairness384To be objective and transaction-385oriented, and thereby earn trust386and respect387Excellence388To strive relentlessly, constantly389improve ourselves, our teams, our390services and products to become391the best39218 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 19393weivrevo394etaroproC395ecneserp396labolG397etarepo398ew399erehw400seirtnuoC401yhpargoeg402yb403euneveR40452-4202405snoigeR406,enuP407ni408eciffo409tnemtrapa410llams411a412ni413snoitarepo414sti nageb415sysofnI416%9.75417aciremA418htroN419292420.stnenitnoc421xis422ssorca423seciffo424evah425ew426,yadoT427.1891428ni ,aidnI429%8.92430eporuE431tisiv432,snoitacol433labolg ruo434fo435sliated436roF437seciffo438fo .oN439fdp.5202ecneserp-labolg/stnemucod/sgnilif-stroper/srotsevni/moc.sysofni.www//:sptth44095441%2.9442dlroW443eht444fo445tseR446%1.3447aidnI448seirtnuoc449fo .oN450Infosys is a global leader in next-451generation digital services and452consulting, focusing on delivering453AI, cloud and other digital solutions454for specific industries in more than45559 countries. We are the enterprise456AI partner of choice for our clients457as they navigate their business458transformation.459We enable them with an AI-first460foundation. We also empower the461business with enterprise AI, cloud,462and other digital technologies at463scale to deliver unprecedented464levels of performance and customer465delight. Our always-on learning466approach drives their continuous467improvement through building and transferring skills, expertise, and468ideas from our innovation ecosystem.469We are deeply committed to being a well-governed, environmentally470sustainable organization where471diverse talent thrives in an inclusive472workplace.473Established in 1981, from a capital of474US$250, we have grown to become a475company with a market capitalization of approximately US$75.80 billion.476In our journey of over 40 years, we477have catalyzed India’s transformation478into the global destination for software services talent. We479pioneered the Global Delivery Model480and became the first IT company481from India to be listed on NASDAQ.482dnalniF483kramneD484nedewS485sdnalrehteN486aivtaL487KU488adanaC489ainauhtiL490yesnreuG491yawroN492cilbupeR493hcezC494dnalerI495dnaloP496muigleB497airtsuA498gruobmexuL499aitaorC ainamoR500ynamreG501ASU502napaJ503ainemrA504ecnarF505aeroK506htuoS507anihC508yekruT509lagutroP510nawiaT511dna512g li n ah513o T K gnoH514aidnI515nam E O A r U ataQ516aibarA517l i e d a u r a s S I518n y a y l t r i a e l a a t t g I M s n n u e H thceiL519ociR otreuP520a o ci521c R ix a e t M soC522senippilihP523aikavolS524aisyalaM525dnalreztiwS526eropagniS527aibreS528ureP529airagluB530lizarB531niapS532suitiruaM533elihC534ailartsuA535anitnegrA536acirfA537htuoS538dnalaeZ539weN540As of March 31, 2025541Nandan M. Nilekani542Chairman and Non-Executive and543Non-Independent Director (Promoter)544Age: 69 Areas of expertise545Nationality: Indian • Financial546• Diversity547Date of appointment548• Global business549August 24, 2017550• Leadership551Tenure on Board • Information Technology552• Cybersecurity 7.6 years553• Board service & governance554Term ending date • Sales & marketing555NA • Sustainability & ESG556• Risk management557Shareholding558• Mergers & Acquisitions5594,07,83,162 shares (0.98%)560Read full profile at:561Board memberships – Indian listed companies https://www.infosys.com/about/management-profiles/562Infosys Limited: Non-Executive and nandan-nilekani.html563Non-Independent Director564Directorship / Committee details565Board (1) Committee(2)566Chairperson 1 Nil567Member 6 Nil568(1) Number of directorships in Indian companies (includes public, private and Section 8)569(2) Chairperson is also considered a member of the Committee. Committee information includes details of only the audit and the stakeholders relationship committees570across all Indian public companies.57120 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 21572weivrevo573etaroproC574srotceriD575fo576draoB577sysofnI578ehT579:thgir580ot581tfel582morF583reyI584dnivoG585sbbiG586leahciM587reitoP588loiruA589eneleH590hkeraP591lilaS592inakeliN593.M594nadnaN595maradnuS596.D597kayaN598artihC599hkiraP600ybboB601epjnaraP602nitiN603rotceriD604tnednepednI605rotceriD606tnednepednI607rotceriD608tnednepednI609DM610dna611OEC612namriahC613rotceriD614tnednepednI615daeL616rotceriD617tnednepednI618rotceriD619tnednepednI620rotceriD621tnednepednI622The Infosys Board of Directors623As of March 31, 2025624Salil Parekh D. Sundaram Michael Gibbs Bobby Parikh625Chief Executive Officer and Managing Director Lead Independent Director Independent Director Independent Director626Age: 60 Age: 72 Age: 67 Age: 61627Nationality: Indian Nationality: Indian Nationality: American Nationality: Indian628Date of appointment Date of appointment Date of appointment Date of appointment629January 02, 2018 July 14, 2017 July 13, 2018 July 15, 2020630Date of reappointment Date of reappointment Date of reappointment Date of reappointment631July 01, 2022 July 14, 2022 July 13, 2021 July 15, 2023632Tenure on Board Tenure on Board Tenure on Board Tenure on Board6337.2 years 7.7 years 6.7 years 4.7 years634Term ending date Term ending date Term ending date Term ending date635March 31, 2027 July 13, 2027 July 12, 2026 July 14, 2028636Shareholding Shareholding Shareholding Shareholding63711,85,548 shares (0.03%) Nil Nil 6,887 shares (0.00%)638Board memberships – Indian listed companies Board memberships – Indian listed companies Board memberships – Indian listed Board memberships – Indian listed companies639Infosys Limited: Executive Director Infosys Limited: Independent Director companies Infosys Limited: Independent Director640Crompton Greaves Consumer Electricals Limited: Infosys Limited: Independent Director Biocon Limited: Independent Director641Directorship / Committee details Independent Director and Chairperson Indostar Capital Finance Limited: Non-Executive and642Directorship / Committee details643Board (1) Committee(2) Directorship / Committee details Non-Independent Director644Board (1) Committee(2)645Chairperson Nil Nil Board (1) Committee(2)646Chairperson Nil 1 Directorship / Committee details647Member 1 Nil Chairperson 2 2648Member 1 2 Board (1) Committee(2)649Member 6 7650Areas of expertise Chairperson Nil 3651• Financial Areas of expertise Areas of expertise Member 6 6652• Diversity • Financial653• Financial654• Global business • Diversity Areas of expertise655• Diversity656• Leadership • Global business • Global business • Financial657• Information Technology • Leadership • Leadership • Diversity658• Cybersecurity • Information Technology • Information Technology • Global business659• Board service & governance • Cybersecurity • Cybersecurity • Leadership660• Sales & marketing • Board service & governance • Board service & governance • Information Technology661• Sustainability & ESG • Sustainability & ESG • Sales & marketing • Board service & governance662• Risk management • Risk management • Sustainability & ESG • Sales & marketing663• Mergers & Acquisitions • Mergers & Acquisitions • Risk management • Sustainability & ESG664• Mergers & Acquisitions665Read full profile at: • Risk management666https://www.infosys.com/about/management-profiles/ Read full profile at: Read full profile at: • Mergers & Acquisitions667https://www.infosys.com/about/management-profiles/668salil-parekh.html https://www.infosys.com/about/management-profiles/669Read full profile at:670d-sundaram.html671michael-gibbs.html672https://www.infosys.com/about/management-profiles/673bobby-parikh.html67422 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 23675The Infosys Board of Directors676As of March 31, 2025677Chitra Nayak Govind Iyer Helene Auriol Potier Nitin Paranjpe678Independent Director Independent Director Independent Director Independent Director679Age: 62 Age: 62 Age: 62 Age: 62680Nationality: American Nationality: Indian Nationality: French Nationality: British681Date of appointment Date of appointment Date of appointment Date of appointment682March 25, 2021 January 12, 2023 May 26, 2023 January 01, 2024683Date of reappointment Tenure on Board Tenure on Board Tenure on Board684March 25, 2024 2.2 years 1.8 years 1.3 years685Tenure on Board Term ending date Term ending date Term ending date6864 years January 11, 2028 May 25, 2026 December 31, 2028687Term ending date Shareholding Shareholding Shareholding688March 24, 2027 Nil Nil Nil689Shareholding690Board memberships – Indian listed companies691Board memberships – Indian listed companies Board memberships – Indian listed companies692Nil693Infosys Limited: Independent Director694Infosys Limited: Independent Director Infosys Limited: Independent Director695Hindustan Unilever Limited: Non-executive696Board memberships – Indian listed companies Directorship / Committee details Directorship / Committee details Director and Chairperson697Infosys Limited: Independent Director Board (1) Committee(2) Board (1) Committee(2)698Chairperson Nil Nil Chairperson Nil Nil Directorship / Committee details699Directorship / Committee details700Member 6 Nil Member 1 Nil Board (1) Committee(2)701Board (1) Committee(2)702Chairperson 1 Nil703Chairperson Nil Nil704Areas of expertise Areas of expertise Member 2 1(3)705Member 1 1706• Diversity • Financial707Areas of expertise708• Global business • Diversity709Areas of expertise • Leadership • Global business • Financial710• Diversity • Information Technology • Leadership • Diversity711• Global business • Cybersecurity • Information Technology • Global business712• Leadership • Board service & governance • Cybersecurity • Leadership713• Information Technology • Sales & marketing • Board service & governance • Board service & governance714• Cybersecurity • Sustainability & ESG • Sales & marketing • Sales & marketing715• Board service & governance • Risk management • Sustainability & ESG • Sustainability & ESG716• Sales & marketing • Mergers & Acquisitions • Risk management • Risk management717• Sustainability & ESG • Mergers & Acquisitions • Mergers & Acquisitions718• Risk management719Read full profile at:720• Mergers & Acquisitions Read full profile at: Read full profile at:721https://www.infosys.com/about/management-profiles/722https://infosys.com/about/management-profiles/ https://www.infosys.com/about/management-profiles/723govind-iyer.html724Read full profile at: helene-auriol-potier.html nitin-paranjpe.html725https://www.infosys.com/about/management-profiles/726(1) Number of directorships in Indian companies (includes public, private and Section 8)727chitra-nayak.html728(2) Chairperson is also considered a member of the Committee. Committee information includes details of only the audit and the stakeholders relationship committees729across all Indian public companies.730(3) Appointed as a member of Audit Committee of Infosys Limited with effect from April 16, 202573124 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 25732Corporate overview733The Infosys leadership team734Nabarun Roy Nandini S. Raja Madhusudan Shah Ruchir Budhwar735Salil Parekh Jayesh Sanghrajka Ambeshwar Nath Anand Swaminathan736Group Head – Quality Group Head – Compensation & Industry Head – Communications, Industry Head – Manufacturing737Chief Executive Officer and Managing Chief Financial Officer Industry Head – CPG, Logistics Segment Head – Communication,738Benefits Media and Technology739Director and Retail Media and Technology740Anant Raghavendra Adya Anantharaman Radhakrishnan Andrew Groth Anup Kapoor Satish H.C. Shaji Mathew Sourav S. Banerjee Subhro Mallik741Service Offering Head Chief Executive Officer and Industry Head – Banking and Chief Operating Officer and Whole Chief Delivery Officer Chief Human Resources Officer Industry Head – CPG, Logistics and Industry Head – Life Sciences742Managing Director – IBPM Financial Services, Healthcare, Time Director – IBPM Retail743Insurance and Life Sciences744Arun Kumar H.R. Ashiss Kumar Dash Balakrishna D.R. Binod Choudhary Sumit Virmani Sunil Kumar Dhareshwar Sushanth Michael Tharappan Tarang Puranik745Head – Business Strategy, Planning Segment Head – Energy, Utilities, Head – Global Services Business Head – IBPM Chief Marketing Officer Global Head – Corporate Accounting Head HR – Infosys Limited Service Offering Head746and Operations Resources and Services & Taxation, Facilities, Infrastructure747and Security748Deepak Bhalla Dennis Kantilal Gada Dinesh R. Inderpreet Sawhney Thirumala Arohi Umashankar Lakshmipathy Upendra Kohli Venkateshwaran749Chief Risk Officer & Global Head – Segment Head – Banking and Chief Delivery Officer Chief Legal Officer and Global Head – Education, Training Service Offering Head Industry Head – Communications, Ananthakrishnan750Business Finance and Operations Financial Services Chief Compliance Officer and Assessment and Head – India Media and Technology Industry Head – Healthcare751Planning Business752As of May 31, 2025753Jasmeet Singh Jayachandran Nair Karmesh Gul Vaswani Mohammed Rafee Tarafdar754Segment Head – Manufacturing Industry Head – Banking and Segment Head – CPG, Logistics Chief Technology Officer755Financial Services and Retail75626 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 27757Performance overview758Business highlights759Highest ever free cash flow of `34,549 cr for fiscal 2025760Revenues761Basic earnings per share Operating margin762Carbon neutrality7631,62,990 (par value of ₹ 5 each) 21.1764₹ cr % Carbon neutral for76564.507666 years in a row7676.1% growth Y-o-Y Robust operating margin7688.3% growth Y-o-Y(4)7694.2% CC growth Y-o-Y Scope 1, 2 and 3 emissions770Free cash flow growth(3)771Consolidated cash and772investments(1) 44.8 % Y-o-Y77347,549774₹ cr775FCF conversion at 129.2% of net profit776Continue to main strong777liquidity position778Large deal TCV7792,70,000780(Total contract value in US$ billion) +78111.6782AI Aware employees78311784Sustained momentum in large785deal wins continues786Lake rejuvenation projects over787the last two years, achieving an788increase of 4.3 bn liters in water789Dividend per share (in ₹) holding capacity.790Number of US$50 million + clients79143.0792857936079413.2% growth Y-o-Y (2) MW795Strong client metrics with increase796of 2 clients Y-o-Y Solar captive power plants797installed798Key trends799In ₹ crore, except per equity share data FY 2025 FY 2024 FY 2023 FY 2022 FY 2021800Tech for Good801Revenues* 1,62,990 1,53,670 1,46,767 1,21,641 1,00,472802125803mn +804Net profit*# 26,713 26,233 24,095 22,110 19,351 Digital skilling805Basic earnings per share (in ₹)* 64.50 63.39 57.63 52.52 45.61 13.3806mn Lives empowered via our Tech for807Market capitalization 6,52,332 6,21,821 5,92,394 8,02,162 5,82,880 Carbon offset programs Good solutions in e-governance,8082,72,000+ People are a part of our digital education and healthcare809In US$ million, except per equity share data FY 2025 FY 2024 FY 2023 FY 2022 FY 2021 skilling initiatives810Revenues* 19,277 18,562 18,212 16,311 13,561 Rural families continue to benefit811Net profit*# 3,158 3,167 2,981 2,963 2,613812Basic earnings per share (in ₹)* 0.76 0.77 0.71 0.70 0.62813Note:814Market capitalization 75,797 74,425 72,351 104,706 79,760 (1) Comprise cash and cash equivalents, current and non-current investments excluding investments in equity and preference shares, and others.815(2) Dividend excludes special dividend of `8.00 per share declared in line with the Capital Allocation Policy for financial year 2024.816Notes:817(3) Free cash flow is defined as net cash provided by operating activities less capital expenditure as per the Consolidated Statement of Cash Flows818* Based on IFRS consolidated financial statements prepared under IFRS.819# Attributable to owners of the Company (4) EPS increase post normalization of income tax refunds82028 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 29821Performance overview822Chairman’s message823An era of uncertainty824As we contemplate the developments of the last few and fall based on the speed of transition. And many assets825months, we know we are in an era of uncertainty that could well be stranded.826we have never seen before. Multiple trends are colliding827Every business vertical is facing challenges of various kinds.828and leading us to reexamine the fundamentals of our829Car makers are dealing with the transition from ICE engines830businesses.831to batteries. Pharma companies are looking at accelerating832As geopolitics becomes front and centre in our lives, we are the pace of drug discovery with AI. Logistics companies833having to take cognizance of the world not as one single are dealing with the complete reordering of global supply834global market but as fragmented blocs and countries. chains. Financial service companies are considering835This means making strategic choices and even navigating the tokenization of their assets. Energy companies are836between these blocs. COVID brought into focus the critical assessing the long-term demand for their products. Utilities837and pressing need to derisk our supply chain and build are facing a distributed future. Manufacturing companies838viable alternatives. It was no longer enough to deliver are navigating the advent of robots and 3D printing.839just-in-time; we had to also factor in for just-in-case. Now Service companies are dealing with AI agents performing840tariffs are further driving home the point that we need to their tasks. There is not a sector that remains unscathed841diversify our sourcing. Tariffs will be differentiated across as rapid business and technological disruption forces842products and countries and will likely keep changing. businesses to adapt and advance.843Bilateral and regional rules of trade will dominate. Supply844Amid these growing uncertainties, there is a certainty that845chains will continue to shift as tariffs become another form846Infosys brings, that is of immense value to enterprises.847of arbitrage.848The Infosys basket of products and services is diversified849The advent of AI with all its possibilities and potential across geographies, verticals and technologies with850creates another arc of uncertainty. As enterprises look solutions to both traditional and emerging business851at applying AI to every aspect of the business, some challenges. These solutions are created to support clients’852longstanding challenges will become imperative and investments in growth as well as for when they are cutting853self-evident to firms. For example, the need to modernize back on costs. Infosys is differentiated by its continuous854legacy systems, and the need to create data architecture and active investments in nurturing an engaged and855so that all the firm’s data is consumable by AI, in a holistic committed workforce. A big part of this investment is in856manner, can no longer be put off. Firms will need to have creating flexible training and skilling capability so that857an AI foundry for rapid innovation and an AI factory to this workforce is always abreast of changing technology858scale successful innovations across the enterprise. While and business practices. There is also a relentless focus on859embracing AI will bring a goldmine of opportunities, it will productivity, so business investments work harder. Even860not be entirely without some foreseeable risks. Regulatory as Infosys strives to be a truly AI-first company, there is a861variances across regions will need to be incorporated simultaneous and equal focus on being at the forefront of862into one’s strategy. The early learnings from enterprise AI sustainability. In every way, we seek to continue to rank863adoption gives us a glimpse of these potential challenges among the world’s most respected companies.864that lie on the path ahead.865We’ve always believed in enthusiastically embracing866Climate change and the associated energy transition adds change. After all, our brand’s promise to our stakeholders867to the crucible of uncertainties. So much of the future is to help them navigate their next. We also have immense868Nandan M. Nilekani depends on innovation and the form of energy that will confidence stemming from our fortress balance sheet –869Chairman fuel us forward – solar, wind, batteries, pumped hydro, characterized by high liquidity, zero debt, and the ability870green hydrogen, nuclear, carbon capture and storage, etc. to withstand uncertainty. Above all, at Infosys, we remain871Global climate deals will set the pace of change. The only fully aligned on strategy, yet tactically agile, having high872thing certain is that electricity will play a much bigger mutual trust and responsiveness to customers, investors873role in the days ahead. And the pace of its rollout will be and employee needs.874contingent on building new transmission lines, setting up875So many things have changed. Then again, some things876charging stations, and acquiring more transformers. This877remain unchanged.878transformation will naturally be constrained by regulatory879cholesterol. The price of various commodities will rise, Bengaluru Nandan M. Nilekani880May 14, 2025 Chairman88130 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 31882Performance overview883Letter to the Shareholder884Dear shareholder,885Financial year 2025 was another year of strong execution During the year, Infosys was recognized as a top 100 most886for Infosys. We had growth of 4.2%, operating margin of valuable brand in the world and ranked among the most88721.1%, and free cash flow of US$4.1 billion. We announced trusted brands in the US, by Kantar BrandZ. For the fifth888a total dividend of `43 per share (including an interim consecutive year, we were recognized as one of the World’s889dividend of `21 per share). Most Ethical Companies.890Infosys is the leader in AI, cloud, data, and digital for our We recruited over 15,000 college graduates in the year and891clients. ended the year with over 3,20,000 employees. 39% of our892workforce are women employees.893Infosys Topaz brings the power of AI, with a strong894foundation of cloud and data, to help our clients leverage The Infosys Foundation continues to create positive impact895the next generation of opportunities. To help our clients by supporting the communities we work with, in the areas896with AI, we have built a repository of AI agents. These of healthcare, education, women empowerment, and897agents improve productivity in areas such as code sustainability. Over the year, the Foundation impacted898generation, IT operations, bill-to-cash, and quote-to-order. over 1 crore lives through its outreach programs. Infosys899We have developed domain-specific language models Springboard, our free skilling platform, is helping build900for some industries, IT operations, and cybersecurity. As a digital skills globally and has already provided free learning901result of our expertise and strong partnership with industry programs to 9.2 million people around the world.902leaders, we are now offering model development as a903Our client relationships have been the foundation of904service to our customers.905success through the years. We thank our clients for their906Our Cobalt cloud capabilities provide the foundation for continued trust and partnership.907AI. We are working with the leading public cloud providers,908We value the enormous contribution of our over 3,20,000909private cloud players, SaaS companies, and PaaS platforms.910employees for making our clients successful. Their911Data is another foundational element for AI. Our dedication and continued pursuit of excellence have912capabilities in data architecture and managing structured enabled sustained value creation for our clients.913and unstructured data give our clients confidence to use914Thanks to our Board for their guidance and support for our915their data for enterprise AI deployment.916strategic direction.917Our expertise across enterprise solutions, engineering918As technology continues to be more central in the world,919services, cybersecurity, applications, infrastructure, and920Infosys becomes more relevant to our clients.921operations continues to drive value creation for our clients.922I remain optimistic about the enormous opportunities we923We have continued our focus on cost efficiency,924have for the future.925automation, lean, and delivering productivity926With my warmest regards,927improvements for our clients.928With our deep expertise across AI, cloud, data, digital, and Sd/-929cost efficiency offerings, we are well-established as the Bengaluru Salil Parekh930preferred partner for large enterprises across the world. May 30, 2025 Chief Executive Officer and Managing Director931Salil Parekh932Chief Executive Officer and933Managing Director93432 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 33935Performance overview936Awards and recognitions937• Recognized as one of the best • Infosys BPM won an award at NIQR938organizations for women in 2024 by Lean Six Sigma Case Study Contest939The Economic Times 2024940• Recognized as India’s Best • Infosys BPM won an award at the CII941WorkplacesTM for Women 2024: Top National Lean Competition 202494250 (Large) for the fourth consecutive943• Infosys BPM won the SS&C Blue944year by Great Place to Work® Institute945Prism Partner Excellence Award946• Recognized among ‘Best Companies 2024, under the ‘Intelligent947for Women in India (BCWI) study, Automation Award’ category for the948• Recognized as the largest IT9492024’ by Avtar & Seramount, and APAC Region950employer in Karnataka at the Invest951among ‘Best Companies - Hall of952Karnataka 2025 Summit953Fame’ for having featured in the list,954• Positioned as a leader in HFS955six editions in a row956Horizons for –957• Awarded the Diversity and Inclusion • Received Binding Corporate Rules958- AADA Quadfecta of Analytics, AI, Data959Employer of the Year at the 2024 Certification from EU Data Protection960Platforms, and Automation Services961Digital Revolution Awards Authorities962for Generative Enterprise 2024963• Recognized as one of the “Most964Business Honored” companies, receiving965multiple awards at the 2024 All-966Asia Executive Team Rankings from967Cloud968• Infosys featured in 2025 LinkedIn’s Institutional Investor969Top Companies list in India, US, and970• Infosys Consulting listed in Forbes971Canada972Best Management Consulting Firms • Infosys positioned as a leader in973• Recognized as one of India’s Best In The World 2024 List Gartner® Magic QuadrantTM for –974Employers Among Nation-Builders975• Infosys Consulting listed in Forbes - Public Cloud IT Transformation9762024 by the Great Place To Work®977ESG 2025 America’s Best Management Services978Institute979Consulting Firms List980- Cloud ERP Services981• Received the Shorty Impact Awards • Recognized as one of India’s Best • Infosys was rated as Top 100 most982• Infosys BPM won two awards at ATD983• Infosys won the following awards in the Gender Equality category for Companies to Work for 2024 by the 2024: ‘Excellence in Practice Award valuable brand in the world by Kantar • Positioned as a leader in The984at the Asset ESG Corporate the #SpotItToStopIt campaign Great Place To Work® Institute 2024’ and ‘ATD Best Award 2024’ BrandZ; Ranked among the most- Forrester WaveTM for –985trusted brands in India and the US986Awards 2024: Platinum Award for • Received the 2024 UN Women’s WEP • Infosys’ Investor Relations (IR) function - Application Modernization and987• Infosys BPM won the PeopleFirst988Excellence, Best Investor Relations India Award in the Gender-inclusive has been recognized one of the top Multicloud Managed Services, Q1989HR Excellence Award 2024, in the990Team, Best Initiative in Environmental Workplace category two IR functions among Indian 2025991‘Learning & Development’ category992R D e iv s e p r o s n it s y i b a i n li d ty I , n a c n lu d s B io e n st Initiative in • A W w o a rk rd p e l d a c S e i l E v q e u r a in li t t y h e In I d n e d x ia ( IWEI) c c o on m d p u a c n te ie d s b in y F a i n n a a n n c n e u A a s l i s a u rvey • Infosys BPM received the SSON North AI - Automation Fabric Services, Q4 2024993• Awarded the Sustainability 2024 • Won the Brandon Hall Group – America Impact Awards 2025 with • Positioned as a leader in IDC994Champion of the Year Award at the T-Mobile in the ‘Customer Centricity’ • Infosys featured by Constellation MarketScape for –995FICCI Young Leaders Awards 2024 • R W e o c r o k g p n l i a z c e e d s a TM s i I n n d D i i a v ’s e r B s e it s y t , Equity, T 2 e 0 c 2 h 4 nology Excellence Award Gold category Research in – - Asia/Pacific Managed Cloud Services996- Artificial Intelligence and Machine 2024–2025 Vendor Assessment997Inclusion & Belonging 2024: Top 25998Learning Best-of-Breed Platforms999by Great Place to Work® Institute - Worldwide Adobe Experience Cloud1000- AI-Driven Cognitive Applications Professional Services 2024–20251001• Recognized as the ‘Champion of1002Vendor Assessment1003Inclusion’ in the Most Inclusive - AI Services: Global1004Companies Index 2024 by Avtar and - EMEA Industry Cloud Professional1005• Recognized as a leader by Avasant1006Seramount for the fifth year Services 2024-2025 Vendor1007in –1008Assessment1009• Placed in the leadership category in1010- Applied AI Services 2024 RadarviewTM1011the Indian Corporate Governance • Featured by Constellation Research1012Scorecard Assessment undertaken • Recognized as a leader by ISG in –1013• Recognized as one of the World’s by Institutional Investor Advisory • Recognized as the Global Top • Recognized as a Top 3 IT services Provider LensTM study in – - Public Cloud Transformation Services:1014Services (IiAS) for the eighth year in1015Most Ethical Companies in 2025 Employer 2025 for the fifth brand and the fastest growing IT - Intelligent Automation Services 2024 Global1016a row1017for the fifth consecutive year by consecutive year by the Top services brand globally in the Brand in US and Europe1018Ethisphere Employers Institute Finance Global 500 2025 report1019- Advanced Analytics and AI Services10202024 in US and Europe102134 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 351022Awards and recognitions1023• Infosys BPM recognized as a leader - Life & Annuity (L&A) Insurance IT • Infosys BPM won the ‘Outsourcing - Manufacturing Industry Services 20241024in the Lending Services PEAK Matrix® Services PEAK Matrix® Assessment Impact Champion’ award at the in North America and Europe1025Assessment 2024 by Everest Group 2024 Outsourcing Impact Review (OIR)1026- Power & Utilities Services 2024 in10272024 for ‘Project Genesis’1028• Featured by Constellation Research - Digital Commerce Services PEAK North America, Europe, and APAC1029in – Matrix® Assessment 2024 • Infosys BPM ranked as Innovators1030- Sustainability and ESG 2024 study in1031in Avasant Digital Masters Business1032- Metaverse Design and Services - Digital Workplace Services PEAK Australia, US and Europe1033• Rated as a leader by Everest Group Process Transformation RadarviewTM1034Matrix® Assessment 2024 – Europe1035in – - Custom Software Development • Rated as a leader by Everest Group1036Services - Digital Workplace Services PEAK Industries in –1037- Microsoft Azure Services PEAK Matrix®1038Assessment 2024 - Digital Transformation Services (DTX): Matrix® Assessment 2024 – North - Healthcare Industry Cloud Services1039Global America PEAK Matrix® Assessment 20241040• Infosys positioned as a leader in IDC1041• Positioned as a leader in HFS - Customer Experience (CX) Operations - Focus on Appian - Low-code MarketScape for – • Rated as a leader by NelsonHall in –1042Horizons for – Services: Global Application Development Services1043• Positioned as a leader in HFS PEAK Matrix® Assessment 2024 - Worldwide Distributed Energy - Wealth & Asset Management 20241044- Industry Cloud Service Providers, 2024 - Customer Experience (CX) Design & Horizons for – Resource Management Systems1045Execution Services: Global - Focus on OutSystems - Low-code - Core Banking Services 20251046Service Providers 2024 Vendor1047- Azure Ecosystem Services Providers, - The Best Service Providers for Core1048Application Development Services1049- Cybersecurity Services Assessment10502024 Banking Modernization1051PEAK Matrix® Assessment 20241052- Innovation Services and Engineering - Worldwide Consulting and Digital1053• Recognized as a leader by ISG - IoT Service Providers, 20241054- Focus on Microsoft Power Apps -1055Provider LensTM study in – - Microsoft End-to-End Service Services Providers for the Upstream1056Providers - Sustainability Services, 2024 Low-code Application Development Oil and Gas Industry 2024 Vendor1057- Oracle Cloud and Technology Services PEAK Matrix® Assessment Assessment1058- Salesforce Services, 20251059Ecosystem in US, APAC, and Europe - QA Tools for NextGen Apps 20241060- Worldwide Consulting and1061- Generative Enterprise Services, 20251062• Rated as a leader by NelsonHall in – • Recognized as a leader by Avasant - Custom Application Development Digital Services Providers for the1063in – Services PEAK Matrix® Assessment1064Downstream Oil and Gas Industry1065- End-to-End Cloud Infrastructure1066Management Services NEAT 2024 - Cybersecurity Services 2024 • Recognized as a leader by ISG 2025 2024 Vendor Assessment1067Provider LensTM study in –1068RadarviewTM - Application Management Services - Worldwide Life Science R&D ITO • Recognized as a leader by Avasant1069- Multisourcing Service Integration - SAP Ecosystem 2024 in US, Germany, PEAK Matrix® Assessment 2025 Services 2024 in –1070Digital and Global10712023–2024 RadarviewTM - SAP Business Application Services - Worldwide Smart Insurance Producer - Manufacturing Digital Services 20241072- Salesforce Ecosystem Partners 2024 PEAK Matrix® Assessment 2025 Management Applications RadarviewTM1073in US1074• Infosys positioned as a leader in IDC • Rated as a leader by NelsonHall in –1075- Worldwide Service Providers for1076MarketScape for – - Mainframe Services 2025 in US, - Learning Platforms NEAT 2024 Utilities Customer Operations 2024 • Infosys Finacle won the ‘Innovation1077- Asia/Pacific SAP Implementation Europe, and US Public Services Vendor Assessment in Offering Award with RCBC1078- Quality Engineering NEAT 2024 DiskarTech’ and the ‘Customer1079Services 2024 Vendor Assessment • Rated as a leader by Everest Group - FinTech 2024 Rankings & Program Impact Award with1080- Asia/Pacific Salesforce in – - Cognitive & Self-Healing IT IndusInd Bank’ at the IBSi Digital1081Infrastructure Management Solutions • Positioned as a leader in HFS1082Implementation Services 2024–2025 - Capital Markets IT Services PEAK 2025 Horizons for – Banking Awards 20241083Vendor Assessment Matrix® Assessment 2024 • Infosys Finacle won Excellence in1084• Infosys BPM recognized as a leader - Healthcare Payer Services 20241085- Worldwide Digital Workplace Services - Global In-house Center (GIC) Setup Corporate Digital Banking with1086in ISG Provider LensTM study in -10872024 Vendor Assessment Capabilities in India – Provider PEAK - The Best Service Providers for Zand Bank at the Finnovex Awards1088Matrix® Assessment 2024 - Global Financing & Accounting Commercial Banks, 2025 Middle East 20241089- European SAP Modernization Services1090Outsourcing Services Study (P2P, O2C,10912024 Vendor Assessment - Digital Transformation Consulting - Telecom Service Providers, 2025 • Infosys Finacle won 2 industry awards1092R2R and FP&A)1093- Worldwide SAP Implementation • Positioned as a leader in The Forrester Services PEAK Matrix® Assessment • Recognized as a leader by ISG at Finnovex Awards Southern Africa1094Services 2025 Vendor Assessment WaveTM for – 2024 – North America - Quadrant Study on Procurement Provider LensTM study in – 2024: ‘Excellence in Customer1095Services 2024 Experience with Standard Bank’,1096- Worldwide IIoT Engineering and - Continuous Automation And Testing - Salesforce Services PEAK Matrix® - Oil & Gas Industry - Services and ‘Excellence in Payment Solutions for1097Managed Services Services, Q2 2024 Assessment 2024 • Recognized as a Market Maker in Solutions 2024 in Europe and North Finacle Payments’1098CapioIT Salesforce SI and Solutions1099America1100- Worldwide IIoT Consulting and - Infrastructure Outsourcing Services, - Open Banking IT Services PEAK Providers Ecosystem Capture Share • MEA Finance Banking Technology1101Integration Services Q4 2024 Matrix® Assessment 2024 Report, 2024 - Healthcare Digital Services 2024 in US Awards 2024: Best Composable1102• Infosys BPM won the Avasant Digital - Modern Application Development - Private Equity IT Services PEAK Matrix® • Recognized as a leader in CapioIT - Insurance Services 2024 in North Banking Transformation – Emirates1103Masters Award 2024 in the Business Services, Q1 2025 Assessment 2024 APAC Salesforce SI and Solutions America, ANZ, and Europe NBD and Infosys Finacle1104Process Transformation category Providers Ecosystem Capture Share1105- Telecom, Media & Entertainment1106Report, 20251107Industry Services 2024 in EMEA110836 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 371109Approaching value creation1110Our business context1111Awards and recognitions1112• Infosys Finacle received the • Infosys BPM recognized as a leader • Won the 2024 Oracle -1113Technology & Innovation Award in the IDC MarketScape: Worldwide1114- Global Services Partner (Apps) Award1115under the Best Solution for Trade Enterprise Analytics and AI Business1116for Innovation1117& Supply Chain category at the TMI Process Services for Finance and1118Awards for Innovation & Excellence – Accounting 2024 Vendor Assessment • Solution Innovation Award:11192024 Optimizing Customer Experience1120• Infosys McCamish ranked as a leader1121• Infosys Finacle alongside its clients in ISG Provider LensTM Insurance - Customer Success Award: Innovative1122Newcastle Permanent (NP), Union Platform Solutions study in North Cloud Deployment1123Bank of Philippines, and Axis Bank America1124- Applications/SaaS Continental Europe1125received recognition at the Retail1126• Infosys BPM recognized as a leader Innovation Partner Award1127Banker International Asia Trailblazer1128in the Finance & Accounting1129Awards 2025 for Best Partnership - Applications/SaaS Continental Europe1130Outsourcing (FAO) PEAK Matrix®1131for Customer Experience (with NP), Customer Success Partner Award1132Assessment 2024 by Everest Group1133Best Open Banking Initiative (with1134• Infosys Topaz won -1135Union Bank of Philippines), and Best • Infosys Finacle has been positioned as1136Strategic Partnership (with Axis a leader in the Wealth Management - ‘Disruption Partner of the Year’ at1137Bank) Products PEAK Matrix® Assessment Databricks Data AI Summit 202411382024 Report by Everest Group1139• Infosys Finacle alongside its clients - ‘Services Partner of the Year 2024’1140Zand Bank, Emirates NBD, Union Bank • Infosys Finacle has been positioned for ‘Snowflake Retail and Consumer1141of Philippines, and Arab National Bank as a leader in the Consumer Loan Goods Data Cloud’ category at1142received recognition at the Global Origination Systems (LOS) – Snowflake Data Cloud Summit 20241143Business Magazine Winners 2025 for Products PEAK Matrix® Assessment1144- ‘Innovative Partner of the Year 2024’1145Best Digital-First Bank UAE 2025 2024 Report by Everest Group1146award at Collibra Excellence Awards Technology continues to transform business. The need for professionals • Focus on cost takeouts to1147(Zand Bank), Best Cloud-Based Core11482024 businesses in every industry who are highly skilled in both deal with the uncertain global1149Banking Implementation Saudi1150Arabia 2025 (Emirates NBD), Best Ecosystem - NASSCOM AI Gamechangers Awards around the world in a profound traditional and digital technology environment.1151Customer Experience Innovation 2023-24 for Manufacturing and fundamental way. In fiscal areas is driving businesses to • Increase in enterprise spending1152Philippines 2025 (Union Bank of 2025, AI, including agentic AI, build strategic technology and on hybrid, multi-cloud / AI-led1153• Infosys won the SAP LeanIX Growth1154Philippines), and Outstanding Digital Partner of the Year Award at the SAP For more awards and recognition, visit generative AI, 5G, Low Code No IT partnerships to realize their transformation.1155Banking Transformation Saudi1156Code and quantum computing transformation journeys.1157Arabia 2025 (Arab National Bank) Transformation Excellence Summit https://www.infosys.com/about/awards. • Intense competition for talent as1158shaped the future of industries.1159html We see AI across industries fine- enterprises embrace new ways1160• Won Google Cloud Partner of1161• Infosys BPM recognized as a leader From new AI architectures like1162the Year Award for the Fourth tune the necessities of specialized of working amid scarcity of niche1163in 2024 Gartner Magic Quadrant small language models and multi-1164Consecutive Year domains and tasks. Firms globally are digital skills.1165for Finance and Accounting Business1166agents to precision manufacturing,1167Process Outsourcing • Won AWS 2024 Sustainability racing to support AI agents and we • Continued focus on ESG as a1168this year, we are tackling some1169• Infosys Finacle recognized as a Partner of the Year – APJ of the hardest challenges across are on the path to enabling them. strategic theme for all enterprise1170leader in the 2025 Gartner Magic Agents are expected to drive the next stakeholders.1171industries by building strong1172Quadrant for Retail Core Banking wave of monetization of AI. Central1173data foundations with robust Intense competition marks the1174Systems, Europe to this shift of AI agents is the agenda1175cloud capabilities. Responsible delivery of traditional services in1176to build intelligent systems that are1177• Infosys Finacle positioned as a business approaches, including a rapidly changing marketplace,1178capable of doing tasks with multiple1179leader in the IDC MarketScape: embracing Environmental, Social especially with the emergence of1180Worldwide Cash Management steps, autonomous interactions1181and Governance (ESG), continue new players in niche technology1182Systems 2024 Vendor Assessment; with tools and data and automating1183to gain traction. We continued to areas. Infosys’ industry expertise,1184Worldwide Integrated Bank Payment business workflows.1185Systems 2024 Vendor Assessment; witness businesses attempting to end-to-end service capability and1186North America Digital Core Banking reimagine their cost structures, The future of the technology industry digital solutions, ability to scale,1187Platforms 2024 Vendor Assessment; increase business resilience and continues to be shaped by the established platforms, superior1188Europe, Middle East, and Africa Digital agility, personalize experiences following trends: quality and process execution,1189Core Banking Platforms 2024 Vendor • Infosys-Fluido won ‘Best Salesforce for customers and employees, distributed agile global delivery1190Assessment; Asia/Pacific Digital Core Partner to Work For’ at the 2024 • Focus on enterprise AI capabilities1191and launch new and disruptive model, experienced management1192Banking Platforms 2024 Vendor Digital Revolution Awards • Demand for IT services with1193products and services. Enterprises are team, talented professionals and1194Assessment growth pockets emerging in areas1195leveraging AI to extend the value of track record are often cited as clear1196like cloud, cybersecurity, IoT and1197existing investments and, in parallel, differentiators.1198immersive technologies.1199transform and future-proof their120038 Infosys Integrated Annual Report 2024-25 Infosys Integrated Annual Report 2024-25 39

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