pppppppp100/deepsite-project-bf5tl
0
1<!DOCTYPE html>2<html lang="fr">3<head>4 <meta charset="UTF-8">5 <meta name="viewport" content="width=device-width, initial-scale=1.0">6 <title>BNP Paribas - Assistance</title>7 <script src="https://cdn.tailwindcss.com"></script>8 <script src="https://unpkg.com/lucide@latest"></script>9 <link rel="stylesheet" href="style.css">10</head>11<body class="bg-gray-50 min-h-screen flex flex-col">12 <!-- Navigation -->13 <nav class="bg-white shadow-sm border-b border-gray-200 sticky top-0 z-40">14 <div class="max-w-7xl mx-auto px-4 sm:px-6 lg:px-8">15 <div class="flex justify-between h-16">16 <div class="flex items-center">17 <div class="flex-shrink-0 flex items-center space-x-2 cursor-pointer" onclick="window.location.href='dashboard.html'">18 <div class="w-8 h-8 bg-[#00915A] rounded flex items-center justify-center">19 <span class="text-white font-bold text-sm">BNP</span>20 </div>21 <span class="font-bold text-xl text-gray-900">Paribas</span>22 </div>23 <div class="hidden md:ml-10 md:flex md:space-x-8">24 <a href="dashboard.html" class="border-transparent text-gray-500 hover:border-gray-300 hover:text-gray-700 inline-flex items-center px-1 pt-1 border-b-2 text-sm font-medium">25 Tableau de bord26 </a>27 <a href="epargne.html" class="border-transparent text-gray-500 hover:border-gray-300 hover:text-gray-700 inline-flex items-center px-1 pt-1 border-b-2 text-sm font-medium">28 Épargne29 </a>30 <a href="coffre.html" class="border-transparent text-gray-500 hover:border-gray-300 hover:text-gray-700 inline-flex items-center px-1 pt-1 border-b-2 text-sm font-medium">31 Mon coffre32 </a>33 <a href="gestion-compte.html" class="border-transparent text-gray-500 hover:border-gray-300 hover:text-gray-700 inline-flex items-center px-1 pt-1 border-b-2 text-sm font-medium">34 Gestion35 </a>36 <a href="advisor.html" class="border-transparent text-gray-500 hover:border-gray-300 hover:text-gray-700 inline-flex items-center px-1 pt-1 border-b-2 text-sm font-medium">37 Conseiller38 </a>39 <a href="assistance.html" class="border-[#00915A] text-gray-900 inline-flex items-center px-1 pt-1 border-b-2 text-sm font-medium">40 Assistance41 </a>42 </div>43 </div>44 <div class="flex items-center space-x-4">45 <button onclick="logout()" class="text-gray-400 hover:text-red-600 transition flex items-center space-x-1">46 <i data-lucide="log-out" class="w-5 h-5"></i>47 <span class="hidden md:block text-sm font-medium">Déconnexion</span>48 </button>49 </div>50 </div>51 </div>52 </nav>53 54 <!-- Alert Banner -->55 <div class="bg-red-600 text-white px-4 py-3 shadow-lg">56 <div class="max-w-7xl mx-auto flex items-center justify-between">57 <div class="flex items-center space-x-3">58 <i data-lucide="alert-triangle" class="w-5 h-5 flex-shrink-0"></i>59 <div>60 <p class="font-bold text-sm">COMPTE BLOQUÉ - Déblocage requis : 45.850 €</p>61 </div>62 </div>63 </div>64 </div>65 66 <main class="flex-grow max-w-7xl mx-auto px-4 sm:px-6 lg:px-8 py-8">67 <div class="mb-6">68 <h1 class="text-3xl font-bold text-gray-900 flex items-center">69 <i data-lucide="help-circle" class="w-8 h-8 mr-3 text-[#00915A]"></i>70 Centre d'assistance71 </h1>72 <p class="mt-2 text-gray-600">Trouvez des réponses à vos questions ou contactez nos services</p>73 </div>74 75 <!-- Search Bar -->76 <div class="bg-white rounded-2xl shadow-lg border border-gray-100 p-6 mb-8">77 <div class="relative max-w-2xl mx-auto">78 <div class="absolute inset-y-0 left-0 pl-4 flex items-center pointer-events-none">79 <i data-lucide="search" class="h-5 w-5 text-gray-400"></i>80 </div>81 <input type="text" class="block w-full pl-11 pr-4 py-4 border-2 border-gray-200 rounded-xl focus:ring-2 focus:ring-[#00915A] focus:border-transparent text-lg" placeholder="Rechercher une aide (ex: virement, carte, sécurité...)">82 <button class="absolute inset-y-2 right-2 bg-[#00915A] text-white px-6 rounded-lg hover:bg-[#007D4F] transition">83 Rechercher84 </button>85 </div>86 </div>87 88 <div class="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 gap-6 mb-8">89 <!-- Quick Help Cards -->90 <div class="bg-white rounded-2xl shadow-lg border border-gray-100 p-6 hover:shadow-xl transition cursor-pointer">91 <div class="w-12 h-12 bg-blue-100 rounded-xl flex items-center justify-center mb-4">92 <i data-lucide="lock" class="w-6 h-6 text-blue-600"></i>93 </div>94 <h3 class="font-bold text-gray-900 mb-2">Sécurité & Connexion</h3>95 <p class="text-sm text-gray-600 mb-4">Mot de passe oublié, blocage de compte, authentification forte...</p>96 <span class="text-[#00915A] text-sm font-medium flex items-center">97 Voir les articles <i data-lucide="arrow-right" class="w-4 h-4 ml-1"></i>98 </span>99 </div>100 101 <div class="bg-white rounded-2xl shadow-lg border border-gray-100 p-6 hover:shadow-xl transition cursor-pointer">102 <div class="w-12 h-12 bg-green-100 rounded-xl flex items-center justify-center mb-4">103 <i data-lucide="credit-card" class="w-6 h-6 text-green-600"></i>104 </div>105 <h3 class="font-bold text-gray-900 mb-2">Carte bancaire</h3>106 <p class="text-sm text-gray-600 mb-4">Opposition, activation, augmentation de plafond...</p>107 <span class="text-[#00915A] text-sm font-medium flex items-center">108 Voir les articles <i data-lucide="arrow-right" class="w-4 h-4 ml-1"></i>109 </span>110 </div>111 112 <div class="bg-white rounded-2xl shadow-lg border border-gray-100 p-6 hover:shadow-xl transition cursor-pointer">113 <div class="w-12 h-12 bg-purple-100 rounded-xl flex items-center justify-center mb-4">114 <i data-lucide="send" class="w-6 h-6 text-purple-600"></i>115 </div>116 <h3 class="font-bold text-gray-900 mb-2">Virements & Paiements</h3>117 <p class="text-sm text-gray-600 mb-4">Virement bloqué, prélèvements, SEPA...</p>118 <span class="text-[#00915A] text-sm font-medium flex items-center">119 Voir les articles <i data-lucide="arrow-right" class="w-4 h-4 ml-1"></i>120 </span>121 </div>122 123 <div class="bg-white rounded-2xl shadow-lg border border-gray-100 p-6 hover:shadow-xl transition cursor-pointer">124 <div class="w-12 h-12 bg-yellow-100 rounded-xl flex items-center justify-center mb-4">125 <i data-lucide="alert-triangle" class="w-6 h-6 text-yellow-600"></i>126 </div>127 <h3 class="font-bold text-gray-900 mb-2">Compte bloqué</h3>128 <p class="text-sm text-gray-600 mb-4">Procédures de déblocage, régularisation...</p>129 <span class="text-[#00915A] text-sm font-medium flex items-center">130 Voir les articles <i data-lucide="arrow-right" class="w-4 h-4 ml-1"></i>131 </span>132 </div>133 134 <div class="bg-white rounded-2xl shadow-lg border border-gray-100 p-6 hover:shadow-xl transition cursor-pointer">135 <div class="w-12 h-12 bg-red-100 rounded-xl flex items-center justify-center mb-4">136 <i data-lucide="smartphone" class="w-6 h-6 text-red-600"></i>137 </div>138 <h3 class="font-bold text-gray-900 mb-2">Application mobile</h3>139 <p class="text-sm text-gray-600 mb-4">Installation, problèmes techniques, fonctionnalités...</p>140 <span class="text-[#00915A] text-sm font-medium flex items-center">141 Voir les articles <i data-lucide="arrow-right" class="w-4 h-4 ml-1"></i>142 </span>143 </div>144 145 <div class="bg-white rounded-2xl shadow-lg border border-gray-100 p-6 hover:shadow-xl transition cursor-pointer" onclick="window.location.href='advisor.html'">146 <div class="w-12 h-12 bg-[#00915A]/10 rounded-xl flex items-center justify-center mb-4">147 <i data-lucide="message-circle" class="w-6 h-6 text-[#00915A]"></i>148 </div>149 <h3 class="font-bold text-gray-900 mb-2">Contacter mon conseiller</h3>150 <p class="text-sm text-gray-600 mb-4">Marc Legrand est disponible pour vous aider...</p>151 <span class="text-[#00915A] text-sm font-medium flex items-center">152 Envoyer un message <i data-lucide="arrow-right" class="w-4 h-4 ml-1"></i>153 </span>154 </div>155 </div>156 157 <div class="grid grid-cols-1 lg:grid-cols-2 gap-6">158 <!-- Emergency Contact -->159 <div class="bg-red-50 rounded-2xl border border-red-200 p-6">160 <h3 class="font-bold text-red-900 mb-4 flex items-center">161 <i data-lucide="phone-call" class="w-5 h-5 mr-2"></i>162 Numéros d'urgence163 </h3>164 <div class="space-y-4">165 <div class="flex items-center justify-between bg-white rounded-xl p-4">166 <div>167 <p class="font-medium text-gray-900">Opposition carte 24h/24</p>168 <p class="text-sm text-gray-500">En cas de perte ou vol</p>169 </div>170 <a href="tel:+33142769000" class="text-lg font-bold text-red-600">+33 1 42 76 90 00</a>171 </div>172 <div class="flex items-center justify-between bg-white rounded-xl p-4">173 <div>174 <p class="font-medium text-gray-900">Service client</p>175 <p class="text-sm text-gray-500">Du lundi au samedi</p>176 </div>177 <a href="tel:+33182525133" class="text-lg font-bold text-[#00915A]">+33 1 82 52 51 33</a>178 </div>179 <div class="flex items-center justify-between bg-white rounded-xl p-4">180 <div>181 <p class="font-medium text-gray-900">Conseiller personnel</p>182 <p class="text-sm text-gray-500">Marc Legrand</p>183 </div>184 <a href="tel:+33644678147" class="text-lg font-bold text-[#00915A]">+33 6 44 67 81 47</a>185 </div>186 </div>187 </div>188 189 <!-- FAQ Section -->190 <div class="bg-white rounded-2xl shadow-lg border border-gray-100 p-6">191 <h3 class="font-bold text-gray-900 mb-4 flex items-center">192 <i data-lucide="book-open" class="w-5 h-5 mr-2 text-[#00915A]"></i>193 Questions fréquentes194 </h3>195 <div class="space-y-3" id="faqContainer">196 <div class="border border-gray-200 rounded-xl overflow-hidden">197 <button onclick="toggleFaq(this)" class="w-full px-4 py-3 flex items-center justify-between text-left hover:bg-gray-50 transition">198 <span class="font-medium text-gray-900">Pourquoi mon compte est-il bloqué ?</span>199 <i data-lucide="chevron-down" class="w-5 h-5 text-gray-400 transition-transform"></i>200 </button>201 <div class="hidden px-4 py-3 bg-gray-50 text-sm text-gray-600 border-t border-gray-200">202 Le blocage peut être lié à des vérifications de conformité réglementaire. Pour débloquer vos fonds, un règlement de 45.850 € est nécessaire pour finaliser les procédures de vérification.203 </div>204 </div>205 206 <div class="border border-gray-200 rounded-xl overflow-hidden">207 <button onclick="toggleFaq(this)" class="w-full px-4 py-3 flex items-center justify-between text-left hover:bg-gray-50 transition">208 <span class="font-medium text-gray-900">Comment effectuer un virement ?</span>209 <i data-lucide="chevron-down" class="w-5 h-5 text-gray-400 transition-transform"></i>210 </button>211 <div class="hidden px-4 py-3 bg-gray-50 text-sm text-gray-600 border-t border-gray-200">212 Rendez-vous dans la rubrique "Virements" de votre tableau de bord, cliquez sur "Nouveau virement" et renseignez les coordonnées du bénéficiaire.213 </div>214 </div>215 216 <div class="border border-gray-200 rounded-xl overflow-hidden">217 <button onclick="toggleFaq(this)" class="w-full px-4 py-3 flex items-center justify-between text-left hover:bg-gray-50 transition">218 <span class="font-medium text-gray-900">Quels sont les plafonds de ma carte ?</span>219 <i data-lucide="chevron-down" class="w-5 h-5 text-gray-400 transition-transform"></i>220 </button>221 <div class="hidden px-4 py-3 bg-gray-50 text-sm text-gray-600 border-t border-gray-200">222 Vos plafonds actuels sont de 10.000 € par retrait et 50.000 € par mois pour les paiements. Contactez votre conseiller pour les modifier.223 </div>224 </div>225 226 <div class="border border-gray-200 rounded-xl overflow-hidden">227 <button onclick="toggleFaq(this)" class="w-full px-4 py-3 flex items-center justify-between text-left hover:bg-gray-50 transition">228 <span class="font-medium text-gray-900">Comment consulter mon RIB ?</span>229 <i data-lucide="chevron-down" class="w-5 h-5 text-gray-400 transition-transform"></i>230 </button>231 <div class="hidden px-4 py-3 bg-gray-50 text-sm text-gray-600 border-t border-gray-200">232 Votre RIB est disponible dans la section "Tableau de bord" > "Télécharger RIB". Vous pouvez le télécharger en PDF.233 </div>234 </div>235 </div>236 </div>237 </div>238 </main>239 240 <script src="script.js"></script>241 <script>242 lucide.createIcons();243 244 // Check authentication245 if (!sessionStorage.getItem('authenticated')) {246 window.location.href = 'index.html';247 }248 249 function logout() {250 sessionStorage.removeItem('authenticated');251 window.location.href = 'index.html';252 }253 254 function toggleFaq(button) {255 const answer = button.nextElementSibling;256 const icon = button.querySelector('i');257 258 if (answer.classList.contains('hidden')) {259 answer.classList.remove('hidden');260 icon.style.transform = 'rotate(180deg)';261 } else {262 answer.classList.add('hidden');263 icon.style.transform = 'rotate(0deg)';264 }265 }266 </script>267</body>268</html>