mrtnbsm/simplicatechatbot
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max-h-[calc(100vh-96px)] overflow-y-auto"><div data-testid="toc-dropdown" class="jsx-27f84a20f81f6ce9 hidden cursor-pointer justify-between border-b max-lg:flex max-lg:flex-row max-lg:border-x-0 max-lg:border-t-0 max-lg:border-solid max-lg:border-b-body-border"><div class="jsx-27f84a20f81f6ce9 my-2 max-lg:pl-4">Inhoudsopgave</div><div class="jsx-27f84a20f81f6ce9 "><svg class="ml-2 mr-4 mt-3 transition-transform" transform="rotate(180)" width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.93353 5.93451C4.24595 5.62209 4.75248 5.62209 5.0649 5.93451L7.99922 8.86882L10.9335 5.93451C11.246 5.62209 11.7525 5.62209 12.0649 5.93451C12.3773 6.24693 12.3773 6.75346 12.0649 7.06588L8.5649 10.5659C8.25249 10.8783 7.74595 10.8783 7.43353 10.5659L3.93353 7.06588C3.62111 6.75346 3.62111 6.24693 3.93353 5.93451Z" fill="currentColor"></path></svg></div></div><div data-testid="toc-body" class="jsx-27f84a20f81f6ce9 my-2"><section data-testid="toc-section-0" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-l-2 border-r-0 border-solid py-1.5 max-lg:border-none px-4 border-body-toc-active-border"><a id="#aliassen" href="#aliassen" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base font-toc-active text-body-primary-color">Aliassen</a></section><section data-testid="toc-section-1" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-l-2 border-r-0 border-solid py-1.5 max-lg:border-none px-4 border-body-toc-inactive-border"><a id="#minimale-bestandsgrootte-voor-bijlagen-instellen" href="#minimale-bestandsgrootte-voor-bijlagen-instellen" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color">Minimale bestandsgrootte voor bijlagen instellen</a></section></div></div></div><div class="relative z-3 w-full lg:max-w-160 "><div class="flex pb-6 max-md:pb-2 lg:max-w-160"><div dir="ltr" class="flex flex-wrap items-baseline pb-4 text-base"><a href="/nl/" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color">Alle collecties</a><div class="pr-2"><svg width="6" height="10" viewBox="0 0 6 10" transform="" class="block h-2 w-2 fill-body-secondary-color" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="https://support.simplicate.nl/nl/collections/83637-algemene-instellingen" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color">Algemene instellingen</a><div class="pr-2"><svg width="6" height="10" viewBox="0 0 6 10" transform="" class="block h-2 w-2 fill-body-secondary-color" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><div class="text-body-secondary-color">Smart BCC</div></div></div><div class=""><div class="article intercom-force-break"><div class="mb-10 max-lg:mb-6" dir="ltr"><div class="flex flex-col gap-4"><div class="flex flex-col"><header class="mb-1 font-primary text-2xl font-bold leading-10 text-body-primary-color">Smart BCC</header><div class="text-md font-normal leading-normal text-body-secondary-color"><p>Stuur e-mails, bcc één e-mailadres en Simplicate legt het automatisch op de juiste tijdlijn vast!</p></div></div><div class="avatar"><div class="avatar__photo o__ltr"><img width="24" height="24" src="https://static.intercomassets.com/avatars/168792/square_128/foto-jorikevandijken-1541490955.png" alt="Jorike van Dijken avatar" class="inline-flex items-center justify-center rounded-full bg-primary text-lg font-bold leading-6 text-primary-text shadow-solid-2 shadow-body-bg [&:nth-child(n+2)]:hidden lg:[&:nth-child(n+2)]:inline-flex h-8 w-8 sm:h-9 sm:w-9"/></div><div class="avatar__info -mt-0.5 text-base"><span class="text-body-secondary-color"><div>Geschreven door <span>Jorike van Dijken</span></div> <!-- -->Meer dan een week geleden bijgewerkt</span></div></div></div></div><div class="jsx-adf13c9b2a104cce flex-col"><div class="jsx-adf13c9b2a104cce mb-7 ml-0 text-md max-messenger:mb-6 lg:hidden"><div dir="ltr" class="jsx-27f84a20f81f6ce9 table-of-contents rounded-2xl text-body-primary-color hover:text-primary max-lg:border max-lg:border-solid max-lg:border-body-border max-lg:shadow-solid-1 max-h-[calc(100vh-96px)] overflow-y-auto"><div data-testid="toc-dropdown" class="jsx-27f84a20f81f6ce9 hidden cursor-pointer justify-between border-b max-lg:flex max-lg:flex-row max-lg:border-x-0 max-lg:border-t-0 max-lg:border-solid max-lg:border-b-body-border border-b-0"><div class="jsx-27f84a20f81f6ce9 my-2 max-lg:pl-4">Inhoudsopgave</div><div class="jsx-27f84a20f81f6ce9 "><svg class="ml-2 mr-4 mt-3 transition-transform" transform="" width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.93353 5.93451C4.24595 5.62209 4.75248 5.62209 5.0649 5.93451L7.99922 8.86882L10.9335 5.93451C11.246 5.62209 11.7525 5.62209 12.0649 5.93451C12.3773 6.24693 12.3773 6.75346 12.0649 7.06588L8.5649 10.5659C8.25249 10.8783 7.74595 10.8783 7.43353 10.5659L3.93353 7.06588C3.62111 6.75346 3.62111 6.24693 3.93353 5.93451Z" fill="currentColor"></path></svg></div></div><div data-testid="toc-body" class="jsx-27f84a20f81f6ce9 hidden my-2"><section data-testid="toc-section-0" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-l-2 border-r-0 border-solid py-1.5 max-lg:border-none px-4 border-body-toc-active-border"><a id="#aliassen" href="#aliassen" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base font-toc-active text-body-primary-color">Aliassen</a></section><section data-testid="toc-section-1" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-l-2 border-r-0 border-solid py-1.5 max-lg:border-none px-4 border-body-toc-inactive-border"><a id="#minimale-bestandsgrootte-voor-bijlagen-instellen" href="#minimale-bestandsgrootte-voor-bijlagen-instellen" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color">Minimale bestandsgrootte voor bijlagen instellen</a></section></div></div></div><div class="jsx-adf13c9b2a104cce article_body"><article dir="ltr" class="jsx-adf13c9b2a104cce "><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Het is via de Smart BCC functionaliteit mogelijk om alle berichten die je vast wilt leggen in Simplicate te versturen naar één e-mailadres. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Simplicate herkent vervolgens zelf welke tijdlijnen relevant zijn aan de hand van de inhoud van jouw e-mail. Om deze functionaliteit te gebruiken dien je een e-mail te sturen naar: <br/><b>[bedrijfsnaam]</b><a href="/cdn-cgi/l/email-protection#4a242b2b271525272d2f3c23242d6f7d0e0a2324643923273a2623292b3e2f642426" rel="nofollow noopener noreferrer" target="_blank">@in.simplicate.nl</a> <br/><br/><b>Let op:</b> dit is de naam van jouw persoonlijke Simplicate-omgeving/domein, vul deze hier zonder blokhaken in.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Je krijgt hierna direct een mail terug van Simplicate. Als een tijdlijn in de CRM-module gevonden is, heeft Simplicate de tijdlijn automatisch voor je vastgelegd. Mocht er in een andere module (of meerdere modules) ook een relevante tijdlijn zijn gevonden, dan is het mogelijk om met één klik het bericht ook op deze tijdlijn vast te leggen. Dit geldt overigens ook andersom, mocht je een bericht niet op de tijdlijn van CRM vastgelegd willen hebben.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="aliassen">Aliassen</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>In verband met de veiligheid, checkt Simplicate uiteraard eerst of het e-mailadres waarvan de Smart-BCC e-mail afkomstig is, voorkomt in Simplicate. Mocht je werken vanuit een mailbox met meerdere e-mailadressen, dan kan het handig zijn om ook vanaf dat andere e-mailadres e-mails vast te kunnen leggen.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Hiervoor hebben we aliassen geïntroduceerd. Je kunt deze functionaliteit onder Mijn profiel instellen onder het kopje 'Aliassen'. Ieder e-mailadres dat je hier invoert, wordt vanaf dat moment ook geaccepteerd.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/557728723/6cbbf5c58c8e4d150b6d21dd/Schermafbeelding+2022-08-04+om+13.53.52.png" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/557728723/6cbbf5c58c8e4d150b6d21dd/Schermafbeelding+2022-08-04+om+13.53.52.png" width="2880" height="1444"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Let op: </b>een e-mail adres kan maar één keer worden toegevoegd als een Smart-BCC alias. Wanneer je een alias gebruikt, geef je aan dat e-mails die vanuit de alias binnenkomen horen bij gebruiker X. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>De koppeling tussen een alias en gebruiker is een 1-op-1 relatie. Op het moment dat een e-mail vanuit het alias e-mailadres op een tijdlijn in Simplicate wordt gelogd, wordt dit dus gekoppeld aan de gebruiker die het e-mailadres als Smart-BCC alias heeft toegevoegd. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="minimale-bestandsgrootte-voor-bijlagen-instellen">Minimale bestandsgrootte voor bijlagen instellen</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Regelmatig komt het voor dat je via de BCC-functionaliteit bestanden vastlegt in Simplicate die je eigenlijk niet vast wilt leggen. Denk hierbij bijvoorbeeld aan e-mailhandtekeningen. Je kunt daarom per bestandsextensie zelf instellen wat de minimale bestandsgrootte dient te zijn via Instellingen > Smart-BCC:</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/557730964/673b0b7caf6456eec123ae15/Schermafbeelding+2022-08-04+om+13.56.37.png" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/557730964/673b0b7caf6456eec123ae15/Schermafbeelding+2022-08-04+om+13.56.37.png" width="2880" height="1444"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><section class="jsx-62724fba150252e0 related_articles my-6"><hr class="jsx-62724fba150252e0 my-6 sm:my-8"/><div class="jsx-62724fba150252e0 mb-3 text-xl font-bold">Gerelateerde artikelen</div><section class="flex flex-col rounded-card border 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no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:py-3" href="https://support.simplicate.nl/nl/articles/1669125-outlook-koppeling" data-testid="article-link"><div class="flex flex-col p-0"><span class="m-0 text-md text-body-primary-color group-hover/article:text-primary">Outlook koppeling</span></div><div class="flex shrink-0 flex-col justify-center p-0"><svg class="block h-4 w-4 text-primary" fill="currentColor" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg"><path transform="rotate(270 10 10)" fill-rule="evenodd" d="M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z" clip-rule="evenodd"></path></svg></div></a><a class="duration-250 group/article flex flex-row justify-between gap-2 rounded-card-inner px-3 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:py-3" href="https://support.simplicate.nl/nl/articles/2032652-correspondentie-en-documenten-vastleggen" data-testid="article-link"><div class="flex flex-col p-0"><span class="m-0 text-md text-body-primary-color group-hover/article:text-primary">Correspondentie en documenten vastleggen</span></div><div class="flex shrink-0 flex-col justify-center p-0"><svg class="block h-4 w-4 text-primary" fill="currentColor" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg"><path transform="rotate(270 10 10)" fill-rule="evenodd" d="M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z" clip-rule="evenodd"></path></svg></div></a><a class="duration-250 group/article flex flex-row justify-between gap-2 rounded-card-inner px-3 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:py-3" href="https://support.simplicate.nl/nl/articles/2162912-gmail-koppeling-hoe-het-werkt" data-testid="article-link"><div class="flex flex-col p-0"><span class="m-0 text-md text-body-primary-color group-hover/article:text-primary">Gmail koppeling (hoe het werkt)</span></div><div class="flex shrink-0 flex-col justify-center p-0"><svg class="block h-4 w-4 text-primary" fill="currentColor" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg"><path transform="rotate(270 10 10)" fill-rule="evenodd" d="M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z" clip-rule="evenodd"></path></svg></div></a><a class="duration-250 group/article flex flex-row justify-between gap-2 rounded-card-inner px-3 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:py-3" href="https://support.simplicate.nl/nl/articles/5998349-fiscaal-gemak-koppeling" data-testid="article-link"><div class="flex flex-col p-0"><span class="m-0 text-md text-body-primary-color group-hover/article:text-primary">Fiscaal Gemak koppeling</span></div><div 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