Pramitgupta/Topic_modeling_App_Shiny

1doc,text
21,@JetBlue what happened to our plane meant to leave @ 830? Why do we have to wait for 1 from buffalo? Seems organizational error not weather.
32,"@JetBlue Hey Jetblue, you stranded an entire plane that was supposed to go to JFK and we are getting restless.  Need better communication!"
43,"@SouthwestAir Is there any way to add a Known Traveler Number to an existing reservation online?  If not, why not?"
54,@SouthwestAir - really?  All other carriers are staffed and you've got a triple looped one and no employees in sight in OKC
65,@AmericanAir @USAirways I need to Cancelled Flight a flight I booked earlier tonight. Are you able to do it over Twitter?
76,@USAirways I got up at 2 am for a 5 am flight from bos to Charlotte which I found was Cancelled Flightled once I got to the gate (1)
87,@AmericanAir I have no transportation to and going to some other city and getting to NY sometime on Wed?! I'm sorry that's not gonna cut
98,@SouthwestAir Landed in Nashville! Thanks for taking care of us! http://t.co/RYXbPLgMnK
109,@JetBlue it will be glowing. Your crew and your aircraft sparkled. You guys know about @nokidhungry right? Might be a good partnership:)
1110,"“@JetBlue: Our fleet's on fleek. http://t.co/pa7dCjXlzL”
12
13C'mon fam😭😭 just. No. Ok?"
1411,@AmericanAir cannot understand how you are part of oneworld all other member treat their customers fairly #tcf #oldplanes #damageluggage
1512,@JetBlue according to jfk plenty of planes are landing. No problem there
1613,@usairways Cancelled Flighted and rescheduled. said I'd have to pay $75 for earlier flight at next gate. Today @delta proactively offered same for $0
1714,@united your system is down and after being on hold for over 20 mins -Mia tells me she is going to charge a Flight Booking Problems fee?! Customer service?
1815,@JetBlue we have. Twice. They said they can't dim those lights. But they did on our first flight.
1916,@USAirways come scoop
2017,.@VirginAmerica If only you guys were starting those flights at the end of the month! Guess I’m still road tripping on Feb 27…
2118,@SouthwestAir Thanks for sending my kid to the #DestinationDragons concert Vegas @Imaginedragons So awesome! http://t.co/G9b6e0a2sZ
2219,@united UNBELIEVABLY DISAPPOINTED. DELAY AFTER DELAY. STOP MESSING WITH MY LIFE.
2320,@JetBlue this feels nice - what we've got going on here. Let's just swap me out with the fool in 5a and we can make it all better.
2421,@united I don't see how I need to spend an extra $100 bc of ur equipment failure.
2522,"@JetBlue NOT A HAPPY CUSTOMER. We've waited patiently, not to mention $150 and six months of marathon training, we need 2 be there tmrw."
2623,@united if you lost my belongings then BE HONEST!
2724,@USAirways made it! Just! Huge relief - thanks for your help!
2825,@united  Thanks for nothing! No Atlanta Lounge? Your Ap says NO. Sure nothing at Terminal T http://t.co/tFjfMSHa2k
2926,@USAirways and despite the fact I see you answering all these people on twitter with mundane qs you refuse to answer me!
3027,@SouthwestAir now I'm so lucky for my forced good deed I get to be smashed between 2 huge ppl in the exit row. Thank God I'm tiny. 😂💁
3128,@USAirways 44 minutes on hold so far. And still haven't spoke to a human. Never using you again.
3229,@AmericanAir they will just say dumb things to beat around the bush ! If you're flight Cancelled Flightled be prepared for no compassion from them
3330,@USAirways I've been waiting for the callback for EIGHT HOURS. HOW MUCH LONGER?!
3431,@united you know what would be awesome? Providing us with complimentary entertainment on your flights. Especially those longer than 6 hours.
3532,@united Can I add miles from my January Air China flight to my MileagePlus account?
3633,@JetBlue flight 691 from bos to Tampa takeoff 40 min Late Flight
3734,@SouthwestAir where is mines?
3835,"@SouthwestAir I understand weather is not your fault, but as a frequent flyer I expected better customer service. I'll be trying @Delta"
3936,@USAirways But nope!  Apparently this is the way you guys do business!  I guess I'm flying southwest and her blue from now on.
4037,"@USAirways flight today showing on time online, not able to check in. Called & told was Cancelled Flightled, put on hold over an hr ago. Help?"
4138,@united stellar customer service. You have earned my business by your attention to detail.
4239,@JetBlue thank you. We are finally at the gate.
4340,@AmericanAir yes I did but no response.
4441,@SouthwestAir So today I call into Customer Service & speak with Wendell Holton in the Dallas office & I am told there is nothing he can do
4542,@SouthwestAir inflight entertainment.  Tonight a Willie Nelson impersonator sang for the passengers #peanutsandtoons http://t.co/kCDdOD7uFF
4643,@united Your MileagePlus signup page is broken.
4744,@JetBlue A month ago I had a flight booked but then had to Cancelled Flight it... I'm now Flight Booking Problems a separate flight for a different occasion.
4845,@USAirways @AmericanAir How r u supposed to change flights when u can't get thru to reservations? #OneHourOnHold
4946,@United What idiot designed your seats? Armrest TV remote & resting elbows don't mix. Seatmate keeps changing channels & blasting volume.
5047,"@AmericanAir @americanairlines #BQONPA flight #1641 delayed from POS-MIA, missed #2214 MIA- ATL need seat on last flight to ATL."
5148,@AmericanAir try this. DPDFPP
5249,"@JetBlue Usually I have such a great experience with you guys? Very, very unhappy with you right now."
5350,@USAirways they told me to call back Late Flightr
5451,"@AmericanAir seems like queue times are very high, in Q waiting for an agent 4 almost  an hour.Flight got Cancelled Flightled. http://t.co/sDm2wvR3zr"
5552,@USAirways I'm shutting my data off for the flight. I want some response by the time I land.  You have 2 hours.
5653,@JetBlue didn't work. Fly-fi plus couldn't access ABC app. So I spent $19 and still missed Oscars. #disappointed
5754,@SouthwestAir any deals to orlando in April/may??
5855,@AmericanAir weather is unavoidable. Understaffing is controllable
5956,@united so sorry. I ended up on US Air flight. Thank you though for getting back to me:)
6057,@SouthwestAir when will the winners of #DestinationDragons be announced?
6158,"@united surprise me.  Otherwise, the flight is over and I don't have a good feeling about your airline."
6259,@united That's correct—I've spent hours trying to book online only to receive an error when clicking final purchase button. (1/2)
6360,"@AmericanAir on plane for JFK->SFO, been sitting here for 1.5 hours waiting for push crew, how is this acceptable?"
6461,@united that's not even an apology
6562,@JetBlue I appreciate the credit for my troubles but the lack of personal response troubles me.
6663,@united how long does it take for customer feedback to respond to a complaint?
6764,@AmericanAir our flight was Cancelled Flightled and rebooked to United. You didn't give them accurate ticket number now we can't check in. #annoyed
6865,@AmericanAir hi do you have a phone number to ring from uk regarding claim for our Late Flight flight departure claim amount agreed just had no
6966,"@JetBlue after applying my new tag, she left my bag on the ground rather than loading on the conveyer belt..I had to walk back 50 yards"
7067,@AmericanAir no private msg me and will provide details...u really need customer svc training for your staff
7168,@USAirways how do you do that? You guys need to have much better communication. How? How can we do that?
7269,"@USAirways Customer service is dead. Last wk, flts delayed/Cancelled Flighted. Bags lost 4 days. Last nt, flt delayed/Cancelled Flighted.  No meal voucher?"
7370,@united sent DM's
7471,@USAirways trying to use chairman upgrade cert for flt 740 on 2/26/14 but being told not an option with 10 open seats? How? Thanks
7572,@AmericanAir my Mistake multibillion dollar company
7673,"@United - Ridiculous to fly outdated 757s anywhere much less btwn IAH and SFO. No power ports, no  Wifi, no personal entertainment. TORTURE"
7774,@SouthwestAir How can you get your TSA traveler ID added to your boarding pass? Why would it not be included as TSA precheck? Flying tomorro
7875,@united Please stall flight 1535 out of ORD. I have to get to SNA tonight.
7976,"@USAirways any chance u can help our family rebook their flight that was Cancelled Flightled, #4487?"
8077,"@united is hiring - Flight Dispatcher - Chicago, IL (Network Operations Centerl) https://t.co/lio6oCpTEQ"
8178,@united you advertise the flight and its still on you website and still can't be book. spent over 2 hours with united support
8279,@AmericanAir I have never on all my trips on any airline ever nat'l or int'l ever experienced anything like this!
8380,@USAirways 2 bad planes & 3 gate changes= lots of exercise. #travelfail let's hope this plane works. I'm tired.
8481,@united BTW is it true you have to remind flight staff after checking in even after indicating meal prefer on your reservation? +
8582,"@USAirways What is with your lost & found.  My wife lost her phone in Philly, & followed your web instructions to call an 800#.  No answer."
8683,@united delayed agAin by United. Gate agent was borderline rude when I asked her a flight status question. What is happening to United?
8784,@VirginAmerica I'm disappointed that the agent at the designated silver status check in line @Dulles_Airport closed to assist all pasengers
8885,@USAirways - almost 2 hrs 30 mins on hold - any idea how much longer?
8986,"@united Will do, cheers"
9087,@USAirways we did. It added about seven hours to our day... So far... Want to take odds on our bags being on the carousel in KC? #notcool
9188,@united & finally he was told he couldnt use the front of plane restrm (he was row7) though myself/others in rows behind him used w/no issue
9289,@AmericanAir not anymore.
9390,@AmericanAir 767 seconds from touchdown at Madrid airport in April 2013 #AvGeek http://t.co/1yWXRfn0Gr
9491,@VirginAmerica your no Late Flight bag check just lost you my business. I missed flight and AM apt. Three other people on flight had same exp.
9592,"@USAirways weather doesn't excuse poor customer service, lack of info from staff or the fact staff haven't turned up"
9693,"@USAirways Yes, there is horrible snow. But seriously, can you not hire more people to answer the phones? Competitor have call back numbers."
9794,@united I need assistance with pulling your agents' heads out of their asses
9895,@SouthwestAir @TifffyHuang I met my twitter friend waiting outside the Troubadour #DestinationDragons http://t.co/lf69waf5ad
9996,@SouthwestAir the new logo is going to look amazing on the airplanes
10097,@SouthwestAir hello. my flight is Cancelled Flightled for #destinationdragons and no one at your desk at KCI knows what the fuck is happening!!!!!!!!
10198,@USAirways @FAANews how can I be stuck on a plane due to snow in Boston when it's not actually snowing in Boston?  Usair flight 2218 #US2218
10299,@united   It's too bad UA has had another unforeseeable operational issue on my return flight.
103100,"@united tried calling too, but w/25 min phn wait means we'd miss options anyway"
104101,@JetBlue any info on why flight 704 from SJU to JFK is already delayed 2 1/2 hours?
105102,@JetBlue at what point in delays can I take a different flight to my destination?
106103,@united I missed it. Set up in a hotel. Flights delayed in SFO for 6+ hours. Missing all the wedding festivities of my friend. 😞
107104,@JetBlue remember - I'm very doubtful and not very hopeful :(
108105,@USAirways  I will never fly us airways again.
109106,@USAirways this says it was estimated to leave an hour ago (it hasn't left yet) so thanks for this useful information. #TheWorstAirline
110107,@united thank you for fully boarding flight 1689 this morning before noticing we had no pilots. #fail
111108,@united flight Cancelled Flightled to Denver service agent offered me a non jet salt lake to Denver or red eye out of Atlanta then hung up on me.
112109,"@AmericanAir @_emmaclifford No. At JFK you sort of have to guess things out. It's a small airport, so whatever."
113110,@united the supervisor on situation- Stacey took all our details-no claim number given to us
114111,“@united: @BattierCCIpuppy We hope to see you on board soon and thanks for the tweet. ^EY” 👏👏
115112,"@USAirways  flight missed due to mech issue. No food voucher, transported to different airport, no rental reimbursement 😡"
116113,@SouthwestAir so the fares I see for flights in fall are the ABSOULUTELY LOWEST they will be?
117114,"@JetBlue okie doke! Knowing you, you will fix this ;)"
118115,@united this airline is a joke my friends been trapped in houston since 7am sat and have no flight in sight #unitedworstever #trappedhouston
119116,@USAirways over 4 weeks since you took our money and left us stranded 9 hours from home. Had to rent a car and you still have not helped us
120117,@SouthwestAir Flight 4315 (N231WN) taxis at @FlyTPA prior to flight to @Fly_Nashville http://t.co/IDRa8keNoH
121118,@AmericanAir - keeping AA up in the Air! My crew chief cousin Alex Espinosa in DFW! http://t.co/0HXLNvZknP
122119,@AmericanAir no one met flight 1081 to LAX to tell passengers where to go or what flights they were rebooked on #badmgmt #AmericanAirlines
123120,"@JetBlue what can I say, I'm #LostinLove w/our #brandmance https://t.co/Bzwgp7aDVE #wemosaictogether #Mint #Love"
124121,@SouthwestAir been on hold for 1.5 hrs. What's up?
125122,@AmericanAir I'm on #1058 tmrw from CUN DFW. Final dest'n is ORD. Seeing freezing rain in DFW all morning. Should I change my connection?
126123,@USAirways Was told it was a software bug. Told to call back this AM  Now your system is too busy to handle any calls this AM.  Clown shoes.
127124,@JetBlue Is it June yet? 😊
128125,"@united 
129Flight UA1665 got delayed 2 hours due to a mechanical issue...could use a free drink or 3 to make up for this inconvenience"
130126,"@USAirways also, can you explain why, when I checked in, on the US Airways site, & picked ""Standby for 1st"" I was not put on the list?"
131127,"@AmericanAir Thank you for the worst experience ever on an airline, from me to you, I hope your embarrassed as an airline. Pathetic"
132128,@USAirways denied me standby bc of checked bag in cvg 5163 to Phl @ 6..so I had to take delayed 3751 4 hrs Late Flightr...except u lost bag in cvg
133129,"@USAirways told me I deserved to be delayed because I booked the last flight and then I hear ""the only inconvience is missing your flight"""
134130,@united so what's the solution?
135131,"@united So publicly you asked for details on my flt. Sent you a DM, like you asked, and have yet (2 days) to hear from you. #unitedfail"
136132,@JetBlue Challenge accepted. First 5 crew members to send pics in the chairs get FREE tickets to visit us. #wager #IsItSummerYet
137133,@AmericanAir I wait 2+ hrs for CS to call me back re why  flt is cxld/protection & they hang up the minute I answer on 1st ring?
138134,"@SouthwestAir app error - says click here, can't click not hyperlinked http://t.co/IH5w9nfKz2"
139135,"@SouthwestAir ""...you in the 10 hrs we were hanging out there? Oh, no I understand things get crazy n sometimes 10 hours isn't long enough."""
140136,@JetBlue I was so excited when I saw that you fly there! #ionlyflyblue
141137,@USAirways if I try and call your reservations line will someone answer the phone now or will I be on hold for an hour again?
142138,Please don't. RT “@JetBlue: Our fleet's on fleek. http://t.co/gdzadXzBYA”
143139,@united screwing me over twice in one month. Learned my lesson. We are through.
144140,@SouthwestAir done
145141,@USAirways pilot tells me that all @AmericanAir and US Airways flights across the country have stopped due to a computer system failure.
146142,@United You were doing so well until the PHL-SFO flight yesterday. Major miss. Unfriendly Premier cabin crew. Baggage cluster at SFO.
147143,@AmericanAir my mom’s flight tomorrow Cancelled Flighted w/ no notice. Phone system said callback in 2 hours and it’s been 4. I need to go to bed!
148144,@united already DM you my concern. Pls check.
149145,"@AmericanAir I need to complain to AA, but the email form field doesn't allow enough characters for my complaint. Have a real email address?"
150146,"@VirginAmerica classiq, luv Virgin America. Greetingz"
151147,@USAirways I've been on hold to change a date on a ticket for over 3 hours. Can someone please assist me? Unacceptable.
152148,"seriously, I want to work on the JetBlue social team RT @JetBlue: @vincenzolandino http://t.co/eiGaJyzcW2"
153149,@usairways Thanks so much for ruining my vacation. I really couldn't have done it without you.
154150,@SouthwestAir when will you have flights for October 2015 available?
155151,@usairways Why are we waiting 40 min so far for our luggage??? #wannagohome
156152,@USAirways you have to be crazy! Treated my mom very poorly. Not happy! #usairwaysfail
157153,"@USAirways I left my son's Duke hat on flight #1761 last night. It says ""Mason"" on the back. Any way of locating it? Thanks in advance!"
158154,@JetBlue this makes me happy. I hope these aren't empty promises.
159155,@USAirways Seat 8D on Flight 545 last night is the worst seat I've ever been in.  No leg room! #dividendsmember http://t.co/NUhpLNXRIq
160156,@united @parryaftab done thnx
161157,@USAirways been on hold for 39 minutes and counting for a month old change fee refund request for a funeral.  This is pathetic.
162158,"@united What does ""Cabin Functionality"" mean when I'm taking a customer satisfaction survey?"
163159,@USAirways would be less annoying if road conditions weren't getting worse with every min U keep passengers captive for no good reason.
164160,@united Ph the pat answers are BS. After I was denied boarding it sat at the gate until 9:05! Your employees totally suck.
165161,"@JetBlue I'd go to Portsmouth, NH to take care of my friend's son while she takes her daughter to Boston for surgery.  #flyingitforward"
166162,@AmericanAir I have looked and I was told it was in Guatemala last night. No record of anywhere today. I need my clothing for work tomorrow.
167163,@USAirways @AmericanAir you know...hockey sticks are expensive. Your baggage handlers shouldn't just be throwing them on the cart.
168164,".@AmericanAir: the best the agent could do is put me on a flight arriving tomorrow afternoon, with a six hour layover."
169165,@JetBlue That's not weather reLate Flightd.  You are just being nice and blaming the weather.  Airport just wasn't prepared. Investigation time.
170166,@USAirways your staff at LAX really messed up on this one. Failing to scan my suitcase tag.
171167,"@AmericanAir if my flight gets Cancelled Flightled i should be able to reschedule to any date i want, not the next day or 2 days after"
172168,@united I was. But I have given up.
173169,@SouthwestAir how do I get a companion pass
174170,@VirginAmerica Just DM'd. Same issue persisting.
175171,@JetBlue What else could possibly take the place of coffee at that hour??Hope pilot wasn't relying on aircraft for caffeine. #needcoffee
176172,"@United what the...? I go into the ""all airlines lounge"" w/ my Star Alliance Club Card in BCN only to be told Star Alliance isn't accepted"
177173,"@JetBlue Domestic.  To be clear -- I do not have to sit in (your lovely) terminal, just need to be there 1 hour prior to boarding?  Thanks!"
178174,@USAirways the ads on your phone systems when waiting for a rep is the most annoying thing ever especially when waiting for over 10 mins...
179175,@united it's disgusting and unconscionable the treatment I've received tonight.
180176,@JetBlue love traveling with Jetblue. Cant wait to go to Paris oui oui!!! NYC was awesomeee!
181177,@AmericanAir Cancelled Flightled two flights from Miami to Nashville yesterday and could not get me on a flight for 3-4 days. #Southwestairwasthere
182178,@united This is with regard to a flight from a couple weeks ago. I'm very frustrated with your policies & expressing that.
183179,@united in fact he received my boarding pass
184180,@united that's of course in lax
185181,@AmericanAir please do something about boarding at DCA 35X. Many delays + buses to planes on tarmac despite empty gates. Disorganized mess.
186182,"@JetBlue That's right! :) Game, set, match."
187183,@united new 737 plane; wifi: not working. Entertainment: non existent. New Seats: seriously uncomfortable. Really? #unitedfail UA1550
188184,@USAirways sad experience today on 4663.  Family on Southwest direct to MCO. My loyalty to USAir = not vacationing with my boys today.
189185,@united how about plowing the snow at a gate before the plane arrives so we don't sit for 45 minutes after an 8 hr flight.... Fail
190186,@AmericanAir the reservation system won't even let us leave our phone #. I have no way to fix that you rebooked me on wrong day!
191187,"@USAirways where's my bag?  You called at noon promising it today, would like an update like your website promises.  I need that bag!"
192188,@SouthwestAir if you are giving tix to #DestinationDragons show would appreciate one or two for LA😄Flying from PHL to LAX on Friday
193189,@JetBlue ’s Marty St. George really has zero clue. How does he still have a job? #nobaggagefees http://t.co/tjDzaMHPEw
194190,"@SouthwestAir now accepting #Apple's Passbook app for boarding passes. App works on #iPhone & #iPodTouch, not #iPad. http://t.co/XxSaomBdGS"
195191,@VirginAmerica Man of steel flies to more cities though...and with more frequency too.
196192,@USAirways thanks for Cancelled Flighting flight 5097 today. Now missing required training. Not a happy customer.
197193,@AmericanAir you have the worst reps at Jacksonville airport. So rude and totally not helpful at all!
198194,@united thanks for not letting me switch flights Bc I had a checked bag then Cancelled Flighting my flight forcing me to take another 3 hrs Late Flightr!
199195,@VirginAmerica I like the TV and interesting video . Just disappointed in Cancelled Flightled flight when other flights went out to jfk on Saturday .
200196,.@USAirways we have no choice but to pay another $50 to go to the airport in the hopes that we will be treated better by a rep.
201197,@united this happens all the time.  United pilots are always in the exit row.  America treats there customers better than their employees.
202198,"@united typical caned response from UA, fix your crappy performing, last placed/ranked airline in this century!"
203199,@united still waiting to hear back. My wallet was stolen from one of your planes so would appreciate a resolution here
204200,"@JetBlue No, it is one I'm trying to make, but it is probably too Late Flight. I did not see an email that I could call. Pittsburgh International."
205201,@united flight UA3364 been sitting on tarmac for 30 mins with no report as to why...any input?
206202,"@VirginAmerica Anytime, sugafly."
207203,@JetBlue disappointed with the missed connection from ROC to SLC and no reimbursement even tho friend who is a pilot said it was due to ATC
208204,@USAirways @_RobPrice  how can he try again it will be 5-6 hours before he gets help.  Contingency plans non existent.
209205,@SouthwestAir trying to get anyone on phone. Flt Cancelled Flighted. Please get me to Denver.
210206,@SouthwestAir  3 flights yesterday; no treats but nuts and pretzels. Also no origami in the magazine. New policies? #OldPoliciesWayBetter
211207,@united now finally in memphis. Landed 30 minutes ago. Still no bags. Paying for a service that just gets worse...
212208,@AmericanAir how do I see your report team?
213209,@SouthwestAir Didn't see travel had to be compete for unused funds by expiration date hidden in the fine print. Never saw that before.
214210,@united what's with the layover in Canada from the UA125? Is that scheduled?
215211,@JetBlue I just wanted to say flight attendant fitz was the best tonight on flight #1326 bwi/Bos. Great guy and made the flight fantastic!
216212,"@united you all do a wonderful job today. Got my wife, daughter, and myself from PGH to Orlando after out flight was delayed luggage and all"
217213,@United I have never been so grossed out in my life. What a disappointment-yet again-flying with you.
218214,@AmericanAir I think 2 weeks of waiting is more than enough time for you to contact me.  This is why you lose customers
219215,"@VirginAmerica moved my seat with no notice. ""Better seat"" is cabin select not behind the row I selected👎 #DISAPPOINTED"
220216,@JetBlue on hold for 30 mins placed on hold then hung up on 2nd time in 2 days Only looking for group rates. BOS-SJU 5-12 to 5-19 10 people
221217,Hey @united you've upgraded me on a 10 hour International flight. I forgive you :-) thank you!
222218,@united Shame that there's no flex to tickets transfer rules.  Even calling from Neurosurgery ICU isn't enough!
223219,@VirginAmerica You should still develop an app - then you will be my favorite airline.
224220,@USAirways Plus a US Airways - you need to do something about this! I left Philly to thaw out!!!! http://t.co/pKy7ZhnNRH
225221,@USAirways dealing w fam emergency. Was told was rebooked this am to AA flight 4297 out of ORD and now it's not in system. Need help ASAP.
226222,"@united so going forward, I shouldn't be Flight Booking Problems Star Alliance flights through the United App?"
227223,"@AmericanAir ""We'll drop off your luggage 24 hours after your flight"" is ridiculous."
228224,"@USAirways Aye, and nothing to do with an automated system which doesn't work properly. Anyway, got through to somebody..."
229225,@united hold for 30 minutes finally got someone and they retook my form of payment and confirmed that my reservation was set. I tried to
230226,@AmericanAir I'll DM you.
231227,@united I have flown with you 10 times in the last 13 days. 8 out of 10 flights have been delayed. Huge mistake on my part. Don't fly united
232228,JetBlue reading the NYTimes. “@JetBlue: Our fleet's on fleek. http://t.co/lvIrTDtqly”
233229,@united your agents forced me to check a carry on bag. When I received my bag I found your crew had stolen from me. U lost my business!
234230,@USAirways will you fly me to somewhere warm? I'm tired of this snow! :(
235231,@USAirways on time today and from PHL! Nice work! #ThereIsAFirstForEverything
236232,@AmericanAir me because it might not be so urgent for you but it really is for me. (5)
237233,@JetBlue anything serious I should worry about?
238234,"@united fair enough, but it stinks to be the passenger on the plane that leaves the gate then sits on the tarmac for an hour before takeoff"
239235,@usairways @AmericanAir LAX connect from term 6 to term 4.  55min layover due to delay. US755-AA2595. Is this realistic? Can 2595 be held?
240236,@united made me remove 1 pound from my checked bag otherwise they would charge me $200. Loyal flier for 10 years - time for change.
241237,"@USAirways I'm delayed in TYS #5015, likely gonna miss my connection in CLT to CUN. Gotta get there today. Can you help me?"
242238,@USAirways  in don't have it on me at the time as I am taking Amtrak home. How do we call for partial refunds?
243239,"@JetBlue friendly, engaging, personable, handled clarifying questions about baggage fees well, and took an interest in what I was doing."
244240,@JetBlue @airbusintheus A320 landing @aruba_airport in February of 2014. #avgeek #warmweather https://t.co/Kaej9G0CHd
245241,"@USAirways @AmericanAir have been trying to call customer service since 9pm. After an hour, was disconnected. Spoke to no one"
246242,"Hey @JetBlue, that's a sexy tattoo you got there on your left engine. #Jetbae http://t.co/Ox4w6KtsGI"
247243,@united has terrible customer service & doesn't feel the need to notify its customers when their flights are delayed
248244,"@USAirways Will the nightmare ever end? Just found out our flight today is delayed due to ""ground handling delays affecting a prior flight."""
249245,@JetBlue we were supposed to be Vieques by 3pm
250246,@JetBlue Thank you for the JetBlue Credit. Nice save :-)
251247,@united -today the staff @ MSP took customer service to a new level. My father passed away last night & you helped me get home today! Thanks
252248,@USAirways your service sucks.
253249,@united that's why I blame your company. Because it had every opportunity to do a job and managed to fail each time for just lazy reasons
254250,@United can you help me get from IAH to SFO earlier tonight?
255251,@united united flight UA3774 after two delays just Cancelled Flightled no explanation & no more flights to Norfolk that aren't booked. Renting a car.
256252,@USAirways then she had to get her own hotel so ur agents did nothing to help and to top it off you sent her luggage on the wrong flight!!!
257253,@AmericanAir thanks for getting back to me. But I will find other airlines in the future.
258254,@AmericanAir AA 2258 why have you Cancelled Flightled our flight without courtesy of notifying us or alternatives?  Very poor.
259255,"@united Actually, the flight was just Cancelled Flightled! http://t.co/Qf0Oc2HqeZ"
260256,"@JetBlue lmfao, i love it"
261257,@SouthwestAir Thanks. 436. Only a minor delay so not a big deal. :)Appreciate the concern though. Boarding now. You do have amazing service!
262258,@SouthwestAir want go from New Orleans houston see my dad at md anderson can you help me out
263259,@DeltaAssist what I have to say is more than 140 characters! Plus you don't follow me
264260,@USAirways a member of your staff at PHL just gave us excellent customer care. Shame the same couldn't be said for the past 24 hours.
265261,@USAirways so I can make a reservation
266262,@AmericanAir #AATeam thanks for working in very rigorous weather conditions for all
267263,@USAirways Ever sit on hold and just lose track of time? http://t.co/Yqhk8LJaBN
268264,@JetBlue? | RT @WMCActionNews5: New airline expected to make its way to MEM http://t.co/P6eef1zWzc
269265,@USAirways an award travel ticket but cannot since it is under a different last name. I simply need to change it
270266,"@USAirways if you mean by posted, no USAir empl to direct anyone, 800# not accepting calls, no contact from USAir re: rebook #greatjob"
271267,@SouthwestAir Thanks I just sent a DM with this info.
272268,@SouthwestAir  Your Terry is our hero! Got my husband back thru security to retrieve cellphone left on plane in Austin. Terry #85832 U Rock!
273269,@VirginAmerica I love your guy's song! We're dancing to it for our high school dance revue
274270,"@united Not sure what happened @ MSP yesterday, but VERY UNHAPPY my bag was not only delayed, but sat at MSP for 8 hrs b4 delivery @ 2:30 am"
275271,@united Monday evening.
276272,@SouthwestAir thank you :)
277273,@united should have been able to get seat assign without paying $174 more - cust sec should have done that for me
278274,"@AmericanAir Thanks gang! Mind if I ask, do you handle all of your Social Media in house?"
279275,"@SouthwestAir I use to #LUV swa but after an hour and counting on hold, for a flight they Cancelled Flighted on me? #noluv"
280276,last trip on @AmericanAir ... Poor customer service 3 trips in a row! @Delta here I come!
281277,@AmericanAir thanks for the show! 👍
282278,"@united This is probably the least dependable airline in the Western Hemisphere. @united does not belong in Star Alliance, but SkyTeam"
283279,.@JetBlue yes. Filed a claim and they issued $30 credit as a courtesy. The whole thing seems exceptionally uncourteous to me.
284280,@JetBlue what is happening with the flight from FLL to SFO? Why the delay and the reroute?
285281,@united Case ID 8544484
286282,@USAirways pls get me back to Tallahassee:( no one should ever have to be stranded in Gainesville for this long😒
287283,@USAirways if I cant get through to reservations how can they take a look? 2+ hour hold times are not reasonable in any industry!
288284,@united what a pointless tweet. At least @AmericanAir asked me to follow them to try and resolve
289285,@USAirways No flights out of Philly because of system wide tech issue.   @CBSPhilly
290286,"@JetBlue I may not make my connection and need to find out my options, yet no one is here."
291287,@SouthwestAir has the WORST customer service of any airline I've ever flown.
292288,"@SouthwestAir I understand. But it's consistent, and been consistent for years. It's known around the country."
293289,@SouthwestAir Pres/CEO Gary Kelly at #TheRoFo addressing 2000 of his BWI based employees. @cbsbaltimore http://t.co/OI32uq2tTZ
294290,@united thanks
295291,"@americanair Greatest Newark Gate Agents ever: David Deane, Norma Sedholm and Luz Calderon just made me feel like a king. #AmericanAirlines"
296292,@USAirways why load us on the flight if the captain was over the hours he could fly in one consecutive period? Unacceptable.
297293,@JetBlue Yeah I have! I'm on it!! Looking for specific dates - I will just keep checking daily for a fare drop
298294,@united Gold Star for united- change my flight- miss all connections- but can't accommodate me until a MUCH Late Flightr arrival time-Not HAPPY!
299295,@USAirways- can you tell me what the policy is for preboarding with small children? Is that still a thing?
300296,@united the person is currently bettween gates 71A and 73 in LAX
301297,"@JetBlue 162, SMF to JFK!"
302298,"@AmericanAir @ezemanalyst why don't you tweet canned, impersonal responses as though this is the only impatient customer you've got"
303299,@united KN: not allowing me to bypass the receipt # on the refund request form. Never received receipt email. charged http://t.co/Cju102xP2k
304300,@USAirways shout out to the pilots and FC attendant(Eliz) of US 673. Super strong crosswinds during landing. Eliz did a super job throughout
305301,@USAirways why would you board ppl on a plane b4 its their turn to de-ice? Why would you have ppl then wait through the hour long process?
306302,"@AmericanAir I will and I will share with many, many others. #filmcrew #media @WSJ @nytimes @latimes @chicagotribune"
307303,@united i will never be flying with #UnitedAirlines ever again. $285 for checked bags? All under 50lbs? #angrycustomer #unitedairlinessuck
308304,@JetBlue saving my sanity. Leaving it behind for sunshine. #escape #FL #bliss #travel #InDenial #WhatFrozenPipes http://t.co/6TtzEJV3hY
309305,@AmericanAir Thank you so much.
310306,@VirginAmerica and again! Another rep kicked butt! Naelah represents your team so beautifully!! Thank you!!!
311307,"@united yep—used that twice; no case id numbers assigned; just tried it again-get screen that says, “thank you for submitting your request”"
312308,@united - my son left his tablet on plane.  Am out of country and can not call easily.  Is there an email to contact?
313309,@USAirways can I bring a copy or photo of my baby's birth certificate for the flight? I feel uncomfortable traveling with the real thing.
314310,@united That's real dedication & concern. Your apologies don't fix the issue nor any of the miserable issues I've had over the past 6 mos.
315311,@AmericanAir I have to miss a whole days worth of work tomorrow but I'm suree you guys don't care
316312,@SouthwestAir way to fuck up and lose @c_istudios bags. My husband has no warm clothes and no equipment. #youdidit #notcool
317313,"@AmericanAir why do you continually play the ""according to federal regulations"" every 58 seconds. I could see if you had quicker service..."
318314,"@JetBlue She claimed that she did, but I was not happy with the way I was treated."
319315,@SouthwestAir had to rebook through Atlanta & now drive to #Nashville. Had to pay ridiculous price difference. Bad weather good for business
320316,@USAirways pretty upset I drove from Philly to MHtT still no info on my bags. What's the deal!
321317,"@USAirways see? No response? Obviously you think this ""service"" is acceptable. #customerservicefail"
322318,"@JetBlue it's been 3 hours, why have you not sent the plane from the hangar for flight 1533 at JFK? This is absolutely ridiculous."
323319,"@VirginAmerica, the only airline based in Silicon Valley! #disruption #FCmostinnovative #incubator  @FastCompany's http://t.co/wU3LbCNcr9"
324320,@united UA5396 can wait for me. I'm on the ground trying to get to the gate after we were moved to B. This is crap.
325321,"@USAirways flt 419. 2+ hrs Late Flight, baggage + 1 more hr. Now I see they delivered my suitcase wet inside & out. #NotHappy"
326322,@USAirways Hooray! I've now been on hold for over an hour. I've never loved Southwest more.
327323,@SouthwestAir Yes but they couldn't explain the 2 hour and 45 minute hold time.
328324,@united is z and d code airfare refundable?
329325,@USAirways My brother & his family stranded in CLT tonight bc gate E36 agent wouldn't hold plane for two minutes. Now driving in bad weather
330326,@VirginAmerica luggage was severely dented/missing wheel coming off baggage claim in SAN. Luggage agent Miranda (I think) wasn't any help.
331327,@JetBlue what's the status of flight 1272 diverted to RIC?  When will it depart back for LGA?
332328,@united would love help getting there today. In #EWR now. Will take any airline and connections. Thx
333329,@AmericanAir instead they yelled at him and told him to call a number that will not pick up due to call volume
334330,"@USAirways the gate agent said ""it's booked in full. Sorry"" I had a ticket with a 1st class seat. I will call customer service when I land."
335331,@SouthwestAir thanks for the follow up. So glad to get my bag back.
336332,@JetBlue ticket issued whilst delivering your customers.
337333,@USAirways your new seat assignment service is an embarrassment to airlines and customers worldwide. #shameonyou #usairwayssucks
338334,@united what is going on with baggage claim in Newark!#tiredandwanttogohome
339335,"@SouthwestAir haha, thanks for the explanation"
340336,@VirginAmerica plus you've added commercials to the experience... tacky.
341337,@USAirways I did at 7 pm! Still no bag..
342338,@USAirways depart from where? It departed PHX and was due to land at DCA around 8pm.
343339,"@united I understand the intention, but it pales in comparison to a day of lost wages for both my wife and I because of the delay."
344340,"@USAirways was on hd for 1hr and 3min at 3:00am since my flgt  from DCA to MSY was Cancelled Flightled, still trying to get out. On hold now 50minssss"
345341,@USAirways on hold for 1 hour and 14 min trying to find the luggage flight Cancelled Flightled where is luggage? http://t.co/i1SfMI7zat
346342,"@SouthwestAir Yes - with extra $77. I wonder what are you going yo loose, if there is room."
347343,@SouthwestAir Boooo!!!!!!   Don't be like the other airlines!!  http://t.co/WHAGPknnLF
348344,@united my partner and I booked individual reservations for same flight. I have Pr. Silver -- can he share my premier privileges somehow?
349345,@USAirways Your exchange/credit policies are worthless and shadier than the White House. Dissatisfied to the nines right now.
350346,@united Great! I'm ready to go home.
351347,@united Terminal 1 gate B3. Flt 1299. Then take her to Terminal 5. Gate M13. Swiss Air LX009
352348,"@united I'm on one of your 757-300 between JFK and LAX.When r u upgrading planes?Plane has no Screens,lousy seats And that's in UnitedFirst."
353349,"@USAirways was on hold for four hours, never got connected. Came to the airport and your rep essentially told me and everyone else to screw"
354350,"@AmericanAir we are waiting flight 919 !
355We are at JFK for about 24h !! #NewYork #919 #viracopos #AmericanAirlines http://t.co/3FheS0lPMU"
356351,"@AmericanAir @sa_craig no, not helped one bit. actually ended up driving home due to extreme disorganization and lack of communication."
357352,"@united @baldordash Rebooked,arrived 8 hours Late Flightr.  Last year 9 hrs to San Diego and the no inflight entertainment!"
358353,"@AmericanAir you Cancelled Flightled my flight due to ""weather"" when others are flying out just fine.  No compensation, no resolution.  Incompetent."
359354,@AmericanAir missing a full days of work thanks guys
360355,@AmericanAir Here is the photo ;) http://t.co/VMqUURZUpW
361356,"@AmericanAir just look at RDU airport. please think about the safety of your passengers. we cant get to RDU safely!
362
363http://t.co/wDyEkVB1Ze"
364357,@united this is me and my partners first trip to #NYC I bought the tickets at the same time Please seat us next to each other ConF# ILC0HP
365358,"@united you better hold my flight to Tucson #5237, just landed in Houston after an hour delay for some minor computer problem"
366359,@JetBlue sitting on the plane in JFK waiting to take off doors are open catering is stocking up we are delayed but they couldn't be nicer
367360,"@USAirways Been on hold for over 5 hours! I believe I was overcharged $200 for my flight, I need an immediate explanation. HELP"
368361,@SouthwestAir give me tickets to the atlanta show and I'll roadtrip from Canada!! Deal? 😆
369362,@JetBlue nope. None to be found
370363,"@VirginAmerica Many Thanks for the Follow.
371#ourprincess #freyasfund #USA #Bandie 
372Looking for Any Help😍
373💗🇬🇧💗🇺🇸💗
374🎀🌏🎀 http://t.co/UJfS9Zi6kd"
375364,@USAirways couldn't be more thankful to your #orf and #dca crews on the ground and in the air today for help with a sick kid and a lost bag!
376365,@SouthwestAir would be cool if the best airlines company hooked me up with @Imaginedragons tickets for Vegas ;)
377366,@SouthwestAir NOR @SpiritAirlines fly to Toronto?!?!? You're killing me smalls.......
378367,@SouthwestAir this is ridiculous. It's been 2 hours on hold to rebook Cancelled Flightled flight.
379368,"@USAirways why don't you hire people to deal with the call volume, this is absolute garbage #incompetent"
380369,"@SouthwestAir also, they said they couldn't even book the flight. They were having to put me on hold & have someone else do it???"
381370,@JetBlue thanks for making me miss an important dinner tonight. 2 hr delay and now 20 min on Tarmac... #worst
382371,@United yall tried it with this little bitty plane flying out of boston!! I hate little planes!!!
383372,"@AmericanAir even followed me, but I still can't get them to answer their phones. Worst. Customer ""service"". Ever. #customerservice #fail"
384373,"@USAirways check in at St. Louis is so rude, even the TSA is nicer than them."
385374,@JetBlue love you guys. You know that. But I paid for prem. wifi toplay @vainglorygame. No go. Ping terrible / up too http://t.co/CmjRIWOP7O
386375,@AmericanAir at some point u need to tell passengers what is going on. At Jfk waiting to get on flight it is a mess.
387376,@united I have already emailed but I didn't know if it was more expedient to contact you here. Please advise. Thanks.
388377,@AmericanAir or at the very least an explanation on why no one told me my flight was Cancelled Flightled!
389378,@AmericanAir how can I get you guys to respond to my tweets and DM??? Really sad feeling to be ignored.
390379,"@USAirways u would think if u were going to Cancelled Flight my flight, you'd rebook our seats to something other than the last row. #usairwaysfail"
391380,"@SouthwestAir, thanks for being so good to us #military folk. It's cold in #StLouis but I sure enjoyed my flight. http://t.co/RcdH183Q1J"
392381,@JetBlue thank you guys! You are the best! 🙌✈️
393382,"@JetBlue the one man in baggage office says ""I dunno"". HELP"
394383,@AmericanAir Flight attendant #YeseniaHernandez provided excellent service among peculiar conditions throughout the day ✈ :-)
395384,@AmericanAir no email no phone call no nothing. You've screwed with my flight and my family/Friends flights. You Cancelled Flighted reservations for
396385,"@AmericanAir just went to check into flight 24 hr advance, again husband and I are seated separately for 6hr flight! why does this happen??"
397386,@JetBlue Thank you for the service credit. And to @PamGrout for positive thoughts.
398387,"@AmericanAir every time I try to call, it tells me to try again Late Flightr and just hangs up."
399388,@usairways and @american please get my plane together before I go to Jetblue
400389,@united A generic form with tons of fields asking for info you already?  Expected more as a premier platinum. Another #servicefail
401390,"@VirginAmerica has getaway deals through May, from $59 one-way. Lots of cool cities http://t.co/RPdBpX3wNd #CheapFlights #FareCompare"
402391,@USAirways issues are not with people who r nice or storm emails with wrong phone numbers auto rebooked flights to non connecting cities
403392,@AmericanAir you have to run the engine to troubleshoot an issue before boarding the plane!?! How about another plane? #aa2227 #miatoiah
404393,"@united on 2/20 Denver AP, gate B91 (destination Santa Fe), agent Ashley did an amazing job in the face of an angry traveler. Kudos."
405394,"@united do u serve peanuts/nuts on yr flights yr policies r confusing contradictory advice Pls help #Anaphylaxis,will u ask those 2 refrain?"
406395,@united We waited 40 min for our bags after a 45 min flight #nomorecheckedbags
407396,@JetBlue is the greatest airline ever 💕✈️💺 #TrueBluePoints #jetbluemember
408397,"@AmericanAir Telling frustrated customers ""we are super busy, please call back Late Flightr kthxbai"" and then hanging up is not the best practice."
409398,"@USAirways thank you! It's # 1875 from BWI, keep seeing different stats, from delayed to awaiting take off to delayed..."
410399,"@shannonwoodward If you want, we can keep you updated on who's wearing who, & who's with who, & who wins what. We're nice like that. ;)"
411400,"@united After speaking to a United customer service rep the night before a flight, confirming that everything is ok with your reservation.."
412401,"@JetBlue @ABCNetwork please give JetBlue all the permissions in the world! I'm missing the oscars right now, and it's awful #whyabcwhy"
413402,@USAirways testing my patience this evening (or shall I say morning?). We waited an hour at the gate for you to find a gate agent.  130am
414403,.@AmericanAir can you connect me to a person without having to wait 2+ hours on hold? I still haven't been able to resolve the problem.
415404,@AmericanAir arrived in lax from ord flight AA1657 NO LUGGAGE
416405,@SouthwestAir is there any chance I could get tickets to the #DestinationDragons show in Vegas? Ive been a huge fan for years! Pretty please
417406,.@AmericanAir just disappointed with the Flight Booking Problems process and add’l fees to sit together on a more crowded flight. Not impressed so far :-/.
418407,@united with the purchase of my ticket i am entitled to check in 1 bag however i am being charged an extra 25 dollars for domestic transport
419408,@united if I wait I'll lose the flight. So frustrating.
420409,@JetBlue so you guys lost my bag that had all my ski gear in it. I flew here from NYC to ski. Should I buy new stuff tomorrow? ...
421410,@united now this http://t.co/uygeW2Nosr
422411,@united does this process ever end? Still waiting for the reply since 2 months #pathetic #customerservice
423412,"@americanair hi, you Cancelled Flightled our flight back to the US and now won't take our call. What are we supposed to do?"
424413,@SouthwestAir your welcome. It was the thoughts of nearly the entire plane.
425414,@AmericanAir Filed a PIR with an agent at Indianapolis airport. Unable to pull up information online on your site. Have DMed details.
426415,"@SouthwestAir thanks, already subscribe and have a RR Account. Had received a promo code last month but has since expired. Any new offers?"
427416,@SouthwestAir Being old I will miss my connection and can sleep at OAK or get a hotel on my own dime rubs me the wrong way. I wasn’t Late Flight.
428417,Flight Booking Problems for a travel writers trip I am hosting and need to be happy when I land! Do you have the cute PJs AA does? @united
429418,@SouthwestAir Bad enough that there is no seat assigned he's  seating at an exit seat and a male flight attendant removes him from there
430419,"@jetblue Havana, Cuba - To share my love of photography and leave pictures behind, as well as to deliver much-needed items. #flyingitforward"
431420,"@AmericanAir i want to change my flight for next week, they will still charge me. Waiting for fligt status"
432421,@united ok thanks. I sent you a DM too. You can disregard that.
433422,@AmericanAir love how you can't get an agent on the phone and the automated system hangs up on you
434423,@AmericanAir ...2/2 doesn't help me.
435424,@united very missed daughter suppose to dpt ORD @5:59pm - dpted  8:30pm -checked week's average for UA3645 -shameful!  7 day average 7:54pm
436425,@SouthwestAir I would be eternally grateful for tickets to the Vegas show ( ͡° ͜ʖ ͡°) God bless
437426,@JetBlue Received an invitation to participate in e-rewards. Is this legit from JetBlue? Just double checking bc the site looked different.
438427,"@united Was on NH10 on United ticket, rerouted to IAD due to weather in JFK. Can you get us home on United 5713 or 3277?"
439428,@united to start 3xweekly #B737-900 flights from #NewOrleans to #Cancun on between 9MAY-5SEP #avgeek
440429,"@JetBlue 2 hour delay while sitting on the plane and you still wanna charge me for beer? Nah, I'm good."
441430,@united thanks
442431,"@JetBlue ""Do what you love and you'll never work a day in your life."" 😊"
443432,"@AmericanAir You are jumping the gun and Cancelled Flighting flights that could've made it before the snow. Now, more Cancelled Flightlations. It's ridiculous."
444433,@JetBlue thanks but still annoying. Especially if I miss my flight. 😉 Can I tweet at the TSA??
445434,@SouthwestAir I never got my flight confirmation. I've been on hold for an hour and I can't get info online. What am I to do?
446435,"@JetBlue I want to add, my flight to Mexico was on Air Canada. Same exact situation, but with none of the problems I've had with Jet Blue."
447436,@USAirways delayed depart bc ur flight attendant wasn't there. Then after landing took 3 hrs to get a gate. Now it's another he and NO bags
448437,@SouthwestAir still planing on flights into Dal? We are trying to fly in tomorrow from lax
449438,@united seriously? 2-4 hrs to get bags from IAD intl arvls to carousel 2 for custs w/Cancelled Flightled connects? I understand irrops but ridiculous!
450439,@SouthwestAir Any way that I can get a receipt for a Cancelled Flightled portion of a roundtrip flight? Used the flight voucher just need receipt.
451440,@JetBlue I'd go to Australia to enjoy the land down under! Always been on my bucket list! #FlyingItForward
452441,"@USAirways 4+ hour hold, finally Cancelled Flighted ticket! sticking to @delta @Expedia who allow easy online Cancelled Flights/refunds! http://t.co/RKVCZBpdCE"
453442,@VirginAmerica hahaha 😂@VirginAmerica YOU GUYS ARE AMAZING. I LOVE YOU GUYS!!!💗
454443,@AmericanAir Phone just disconnects if you stay on the line. Need to checkout of hotel in 2 hrs & have no place to go. Can't keep calling.
455444,@united this 2 hr delay is a vacation buzzkill
456445,@VirginAmerica had me at their safety video . . . http://t.co/CqMm7nuE9m  LOVED my first cross country flight. #livewelltraveled #sytycd
457446,"@AmericanAir said that AA does not provide in-flight wifi on the routes to China based on some federal laws, but United does, why is that?"
458447,@SouthwestAir 2 bags fly free!  So what's with all the carry-on's? #packingayak @BrianReganComic
459448,@united it's not there we tried. It's already here in cancun just no one has delivered it
460449,. @USAirways It's been Cancelled Flighted. Your SM response is slow.
461450,@SouthwestAir you guys there? Are we on hour 2 of our phone hold at 3am bc of volume or short staffing?
462451,@united I suppose your customers enjoy screaming toddlers then. Not my problem if someone complains!
463452,@united I should be fine. They automatically changed my connecting flight for me so I wouldn't miss it. A+ work.
464453,Lol great answer.. “@AmericanAir: @JayFranceschi Our agents are checking in passengers as quickly as possible. We appreciate your patience.”
465454,"@united ..back for the expensive holiday, he worked all year to pay for, that you RUINED! We want compensation & his original case back!"
466455,@SouthwestAir you guys are so amazing for sending people to meet Imagine Dragons #DestinationDragons 😋
467456,@SouthwestAir Flight Booking Problems all my Late Flight summer travel! Did the AUS-CUN direct flight disappear?
468457,"@USAirways more lies, they said in their email we were delayed due to weather when the sky was clear in the city we were departing."
469458,@USAirways please keep Emily at you gso airport ticketing on staff she is amazing
470459,@AmericanAir Thanks! Great stuff! I can only imagine how jammed everything is.
471460,"@united thanks, we did."
472461,@USAirways great but that still does not help me..
473462,@jetblue had me on hold foreverrrrrr
474463,"@djevolutionhd As an EP who travels 125K+ miles a yr with @AmericanAir , I would expect more from them than this horrible travel experience"
475464,@AmericanAir ok thank you!
476465,@VirginAmerica thanks!
477466,"@SouthwestAir thanks for the b day concert I watched them all (and noticed the fist bump/high five at the end of the ""rock"" version)"
478467,"@united A very disappointing experience - plane mech. delay and next one didn't wait. No sincere apology, just told me to complain online"
479468,"@SouthwestAir  Tried to DM you, it won't let me as it says you are not following me."
480469,@USAirways claimed my flight Cancelled Flighted because PHL runway not good but Delta flight at same exact time is taking off on time.
481470,@SouthwestAir Thank you - hung up after 1hr 7min on hold. Would you like me to DM you contact info?
482471,@united on a flight to New York! Love the quality planes on United!! #WTF #crappy #aviation #NewYork http://t.co/zv6CfPoHl5
483472,@JetBlue why do you have every channel but @ABCNetwork How are @kgonzales89 and I supposed to watch Scandal? But free FlyFi is sweet!
484473,@united A 3rd party service you use to sell your tickets has ripped me off. Excellent service United is offering.
485474,@USAirways on hold 3 hours !!!!!! What's the number to speak to someone this is unacceptable I need to change flights
486475,"@AmericanAir I'm trying my hardest to not get frustrated, but I am getting no response on email or by phone. AA owes me $500. How do I claim"
487476,"“@united: @ItsAaronChriz Sorry to hear about your flight. Do you need help reFlight Booking Problems?”
488
489👎"
490477,@JetBlue on the plane now!  Hopefully no longer at the mercy of the playlist!  Thanks!
491478,@USAirways Call volumes are high so the best answer is to hang up on me?
492479,@JetBlue flight 98 DEN to JFK already 2hrs delayed. Any idea how that might change again due to weather forecast etc?
493480,@united its in black and white. EU law and all that €600 for a Cancelled Flightled flight. I want my money
494481,@SouthwestAir  what is the status on flight#122 STL-AUS?
495482,@JetBlue 😭 I used points can I get them back if I decide not to go?
496483,"@united In ORD, waited 20 min after crew members left before gate items came. Flight attendant sarcastically said good luck and walked away."
497484,@USAirways can I bring mini bottles of booze on to my flight?
498485,@VirginAmerica adds Austin-Dallas Love Field route. http://t.co/XWJoL55FLH http://t.co/Y8AOrMfkaC
499486,@united what's the status of flight 1008 Bogotá-Houston?
500487,"“@SouthwestAir: @pancho_joe No, no, you must've heard us wrong. Sweet mixtape,though"" 4 the record,I didn't leave the 80's, the 80's left me"
501488,"@JetBlue Great flight, as always! Thank you to the great crew on flight 475! #travel #jetblue"
502489,@USAirways - First impressions are hard to reverse.  A horrible first experience with you.  Will never fly with you again!!!
503490,@USAirways. R U aware your wait time to talk to a sales agent is always 30-60 minutes? Unacceptable. At least employ a call back feature!
504491,@united an over booked flight to start with and a red eye from lax to bos with no reclining seat.... #lastflightwithyouever
505492,@SouthwestAir Why doesn't mean TSA PreCheck show up on my mobile boarding pass? My KTN is linked to my account.
506493,@VirginAmerica morning. If I have a question regarding elevate points & flights can I DM you?
507494,@SouthwestAir Thanks to your team for dealing with Flight 1700 to Houston.
508495,@AmericanAir right so I missed my connection / had a three hour Kay over / then you lost my bag.
509496,@united I'm a minor and freaking out bc I might not make my connecting flight to Hawaii so yes I'm frustrated
510497,"@USAirways That's 1h 10m waiting to get my bag, 1h40m of flight delays, plus the 2hrs of delay I had on the way out. Never flying you again."
511498,"@AmericanAir So break whatever you want, take no responsibility..Too bad for customer? #media #filmcrew @chicagotribune @WSJ #nytimes @CNN"
512499,"@AmericanAir 1491 DEN -> DFW. We don't want to be ticketed on a new flight, just refunded for our Cancelled Flighted flight."
513500,@united I'm on UA1118 and my direct tv isn't working.  How do I avoid this in future?
514501,@USAirways Dude named Shaquille at the desk in Charlotte was incredibly professional and helpful vs. some crazy angry people tonight
515502,@USAirways horrible cust service exp at DIA today. Wife waited 3 hrs on the plane b/f flight 695 was Cancelled Flightled. Still waiting for bags.
516503,@USAirways @corybronze  INCONVENIENCE? Are you people freaking nuts? This guy has TWO KIDS WITH HIM and you STRAND him in an airport! #FAIL
517504,@SouthwestAir Engadget Theverge Wired reddit
518505,@united you can read the full story when I submit a case to your team about the pilot of flight 6232 and why we are sleeping in DIA
519506,@united false.
520507,@AmericanAir 2hr and 20 min delayed...still waiting...you need to do something to improve... http://t.co/1m36NTPTR8
521508,@united Really....you charge me $25 to check a bag and then you put it on a different flight....still Don't have my bag!!!
522509,@united was forced  to book a flight on a different date than originally planned for a higher price $1130 felt like a bait and switch tactic
523510,@united Why do I still not have my bags? They arrived @10AM &website says they're still at the airport..2 1/2 hours Late Flightr???!! #nothappy
524511,@SouthwestAir why was Southwest only airline to Cancelled Flight all flights from Charleston? Was 7:50pm flight Cancelled Flightation really weather reLate Flightd?
525512,@USAirways congrats on treating your customers the worst way possible. I know plenty of other ppl who have had horrible experience w you too
526513,"@JetBlue @JayVig YES! Great real-time example. Thanks for being awesome, #JetBlue! #JVMChat"
527514,@SouthwestAir here we go again. Delayed in Chicago why offer the 630 flight if you never intend to fly it
528515,@JetBlue last week I bought a plane ticket round trip to FL & just 4 fun I look at the price of them today and they went down! #nothappy
529516,@AmericanAir terror story my luggage was delayed both ways on an international flight for over 5 days total #angrycustomer
530517,@USAirways seriously!!!  Flight Cancelled Flighted. Auto rebooked to Tuesday??? Then 3hr 26min on hold for nothing. Renting car. Want refund!!!!
531518,“@JetBlue: Our fleet's on fleek. http://t.co/LSYbgLF59j” let's keep it professional
532519,"@USAirways I hope so, too. Thank you for your help. She traveled halfway across the globe and just wants her suitcase."
533520,@united I tried 2 DM it would not go thru... not sure why
534521,@united flight 5187 to be specific. The last two were probably 30 feet apart and within sight of each other
535522,@united can't believe United can't find someone to just simply check a seat back for a missing passport. Loved United but debating choice
536523,@united why do you want me to be loyal  if don't let me carry on my bag that easily fits in overhead
537524,@united - we're sitting in UA1088 getting delayed because the operations can't find captain. #ridiculous #united
538525,@united if I miss the #Oscars I'll never fly united again
539526,"@SouthwestAir too bad I'm getting this memo: ""Your reservation contains modifications that prevent you from changing it online."" #FUSTURATED"
540527,@AmericanAir I know.  After an hour I got a live person.  It messes up our arrival and car plans at two airports and is costing us more.
541528,@AmericanAir aftr 10 hrs bng held hstg at mia bc aa refsd to get med bags. bag fnd aa then refsd to fix tkts they cnceld said $360 to fly
542529,@SouthwestAir if I am enrolled in the ATL companion pass offer and booked 3 flights already before May 17 when can I start using the pass?
543530,"@JetBlue Hey guys, why did my last flight earn me 0 pts? http://t.co/1syWlmTZek"
544531,@USAirways IT HAS BEEN FOUND THANK YOU
545532,"@USAirways while I’m asking… 2 of my 11 non upgraded flights, Attendants came & greeted me & thanked me for my business b/c I was Exec Plat."
546533,@AmericanAir so great AA1103 sitting for an hour first technical problems now what?
547534,@united Thanks. It is on the same ticket.
548535,@united will do. Thank you!
549536,"@SouthwestAir , please explain to me why every other flight to Dallas is going out today except the 6:35 pm?????"
550537,@USAirways I'm sick of living in an airport!! #getittogether
551538,"@JetBlue yes, well they are operating outside of your terminal and targeting vulnerable passengers. No better than thieves."
552539,@united it's kinda funny. No worries.
553540,"@JetBlue - I did, but since I was stranded in SYR without a ride I missed the window of opportunity to have rights in this matter. (4 hours)"
554541,“@USAirways: @ch_mom Please reach out to our crewmember for assistance. Our apologies for the long wait.” #generic
555542,@united how can a plane that has been sitting in a hanger all day have numerous mechanical problems. Doesn't anyone actually do maintenance
556543,"@JetBlue Are you having any issues with online check-in? My colleague and I are getting ""Webpage not available"" after submitting online form"
557544,"@USAirways should, but didn’t."
558545,@united Can't beat the storm out of town if you wait to issue the policy until too Late Flight.  NWS issued storm warning already...
559546,@JetBlue my wife sent me a family invite but I never accepted it. She should not be locked into a family account that never got created.
560547,"@USAirways so i ask for ice and the attendant snaps ""i dont have ice on this cart"" not 5 min Late Flightr 2 cups of ice to the people 2 rows ahead."
561548,"@AmericanAir That's ok...You may keep my $25 and lose my bag with no info, but you no longer have my trust. Bad way to handle this."
562549,@USAirways why I can't book a flight to PRN through your website?
563550,"@USAirways , since jan 22 have been on 10 flights. Why the disrespect in CLT, flt #2063 at 2:50pm on 18feb to DCA? just asked herba question"
564551,@united give her the recognition she deserves!
565552,"@united DTV doesnt work, pilots Late Flight, wont let 10yr old fly next 2 me and I paid 4 an upgrade. #unitedsucks"
566553,@JetBlue with the free wifi #impressive #FlyFi http://t.co/T1RYpzEBc8
567554,@USAirways I left something on a recent flight today. Who do I contact to retrieve it please? Thanks!
568555,"@AmericanAir FYI twice now I've tried the ""we'll call you when someone is free"" thing. Both times it called, I picked up, then it hung up."
569556,@AmericanAir @cheerUPDATES So you're saying the call center is understaffed?
570557,.@united board customers onto a plane with no pilot? The only thing that expedited was my time in line to book a new flight. Come on now.
571558,@USAirways are the bags off Flight 1898 CLT to JFK? We landed last night just before midnight.
572559,"@SouthwestAir I had to travel to Savannah, GA, once again, on an airline I don't ""Luv"". When r u going to fly me to Savannah? Pleeeease!!!!"
573560,@AmericanAir work on the comm skills w hate agents at PHX. Said I was confirmed on flight out of DFW & got here and that was only standby.
574561,@AmericanAir #AmericanAirlines on approach to mex.... http://t.co/se57dmjHiW
575562,@SouthwestAir 2nd leg of trip Cancelled Flightled. Been on hold 1.5 hrs. Will we lose our $ if we don't speak to someone before first flight leaves?
576563,@united not for me.  I am on another Ua flight 2 gates down that was held 15 mins for cnx pax.
577564,@USAirways How dirty does the damn plane have to be to take an hour to get the plane cleaned??? Refund me my miles😡. #wasteoftime #theworst
578565,@AmericanAir not in any way that I am happy with or find acceptable.   If I could speak to a human maybe that would happen
579566,@united #worst2unitedflightsever UA 236 LAS to IAD 2/24 mechanical problems again - took off - had to land for fix - delayed again #wtfodds!
580567,@united followed & DM'd.
581568,@VirginAmerica @ladygaga @carrieunderwood Julie Andrews. Hands down.
582569,@united with Karen and found her unhelpful and rude  called United at the time & told she could board but Karen would not accept
583570,"@AmericanAir third you lost her bag & after 50 mins of being on hold you told her she would ""eventually get her bag"" completely unacceptable"
584571,"@JetBlue @JetBlueCheeps My friend bought a ticket last night for one of these routes from you, and it cost way more. Can you help?”"
585572,@JetBlue you got yourselves hot ladies flying the air for life #loyal
586573,@AmericanAir I don't think you should help him at all based on his behavior. The voucher and cot seem like enough lol 😃
587574,@VirginAmerica everything was fine until you lost my bag
588575,"@AmericanAir @praywinn between understaffing, what looks like a labor slowdown, weather, incompetence, and disregard for the customer..."
589576,@VirginAmerica New marketing song? https://t.co/F2LFULCbQ7 let us know what you think?
590577,@USAirways cannot add my frequent flyer number on your website.  Can you help?
591578,@AmericanAir I was worried when my bag went SAN to DCA 24 hours before me. But our reunion was an organized  breeze! http://t.co/uOARyQ98PU
592579,@USAirways Are you guys awake? Need help with delayed flight to get protected on Late Flightr flight from PHL.
593580,"@JetBlue we have just landed, thank you anyway. Btw, flight staff on flight 654 were wonderful despite their full day and heavy load."
594581,@united  #UnitedAirlines  how long will1531 be delayed.
595582,@JetBlue Whoa! No tag and you still saw my tweet. Flight 105 JFK to Chicago. Trying to get home to see my little brother wrestle!
596583,@JetBlue I clear that folder regularly and JetBlue is white listed so it never got to me.
597584,"@SouthwestAir disappointed with customer service right now, my flight was only one Cancelled Flightled at my airport & now I'm losing 2 days from trip"
598585,@VirginAmerica How can I watch the #Oscars2015 on my JFK->SFO flight?
599586,@AmericanAir yes....twice...for two different flights and occasions
600587,@SouthwestAir I cannot DM you as you do not follow me.
601588,@SouthwestAir have been doing that for hours already
602589,"@AmericanAir That's good, I'd expect that but I can't get through on the phone to make any changes. Can I change it online?"
603590,"@USAirways now I am on flight to FLL, and told to take a train back to PBI to get my car. There are no trains to PBI!"
604591,"@SouthwestAir thanks for your attention, I've been flying southwest for 3 years and haven't had this issue in the past."
605592,"@JetBlue is JFK still closed? Tryna get out of Ft Lauderdale on flight 502, just want to get home to nyc!"
606593,@SouthwestAir sent
607594,@united am I allowed to bring a duffle bag and back pack as my carry on and personal item? Flying out of NY
608595,"@JetBlue no one yet but some, fl 8162"
609596,@united the wait time for a baggage question is 60 minutes that's crazy is there a limit to the amount of bags I can bring internationally
610597,"@SouthwestAir Secondly, we did not begin boarding on time despite our aircraft being present and deplaned. Thus we left over 30 min Late Flight"
611598,@united I flew back w other company since United didnt have an earlier flight
612599,"@JetBlue here's part: was at bag drop inserted my JetBlue cc, didn't print pass. Agent standing in front of me refused to print my pass"
613600,@SouthwestAir finally got through. Thanks!
614601,@united boarding time shows 35 min and your gate agent started at 45. showed up at 4:00 and they had to check bag. http://t.co/zCBJyo6lsN
615602,@united Yo yo yo stuck on the tarmac for over 2 hours at @fly2ohare ... Going to miss my ride at @flypdx help please! #HelpImStuck #United
616603,@SouthwestAir  on hold with customer service; you may be quicker.  I rebooked trip for a lower fare.  Where did the difference in $ go?
617604,@SouthwestAir Adding RR number to a @Marriott stay is too hard. Won't take RR number at checkin/out and Marriott phone CS not helpful.
618605,@SouthwestAir quick question: let's say I book a flight (I did so) and you then drop the price. Do I get the cheaper rate?
619606,@united I trust you enough to put my coat in my checked bag!
620607,@USAirways quit being cheap and hire some call center employees. It shouldn't take half a day to call you
621608,"@JetBlue if I had my tux, it'd be a date! #UMosaicMeCrazy http://t.co/hap4gboSTU"
622609,@JetBlue you don't remember our date Monday night back to NYC? #heartbroken
623610,@AmericanAir which one.?i have been booked on 6 different ones in the past 2 days
624611,@united - Thanks. Formed submitted. I'm not betting someone would be honest enough to turn it in though...
625612,"@USAirways stranded @Ernie_Vigil Phoenix w/ broken foot.  Both my flights f'd, Sunday for ""sickcrew"".  Cancelled Flighted my mechanics flight today."
626613,@AmericanAir flight 3056 in D/FW now delayed 2 hours waiting sitting in plane for baggage to be loaded - why?
627614,@united Yes I needed plenty of assistance but received none.
628615,"@AmericanAir Thanks, both airlines said that it is located at AA Detroit. Also was informed that it flew with AA, which shouldn't matter."
629616,@VirginAmerica Very nicely done. 👏
630617,"@united even after running to gate from your connecting flight, your customer service not let us in the plane that was just parked. Stranded"
631618,@SouthwestAir @Imaginedragons please help me and my best friend get tickets to #DestinationDragons we have so much to thank them for....
632619,@JetBlue is flt 1202 delayed?
633620,@united feeling like a true united customer stuck.on the tarmac in dc for over 2 hrs. UNITEDFAIL
634621,@AmericanAir Nicest people ever flight to Chicago.Thanks David Deane & Norma Sedholm for making me feel comfortable ✈️✈️✈️✈️✈️✈️✈️
635622,@united can you not see the thread?
636623,"@united you mean like my mailing address and rate? By the surliness of my United ""coworkers"" I'm guessing our benefits aren't great."
637624,“@JetBlue: @Analystdoc Unfortunately that's not an available option with our current system. Sorry guys. That's a certain #fail Fix it plz.
638625,@AmericanAir Flight Cancelled Flighted and rebooked but agent made a mistake and booked wrong date! Been trying to get through via phone for hours!!
639626,@SouthwestAir too Late Flight now
640627,@USAirways they had to turn the seat cushions over and clean the area. Please explain this issue?
641628,@AmericanAir anything you can do?
642629,@USAirways hey!!  Yeah last time I got a phone call when flight was Cancelled Flightled from DCA to BOS
643630,“@JetBlue: Our fleet's on fleek. http://t.co/JMnkJ6Bmc2” Jet Blizzue in the hizouse.
644631,@united I did DM the details back on 02/14 when this started with phone number to reach me no reply either online or by phone
645632,"@AmericanAir You've misunderstood. @USAirways WOULD NOT do a same day flight change for me. The gate agent said, ""NO."""
646633,@AmericanAir @dfwairport you 2 together are the best part of flying!
647634,@united Wife and I have two new destinations and I'm stuck in DC until Monday with no bags
648635,"@AmericanAir I slept in the miami airport due to mechanical issues and was given 10,000 bonus miles to try and make it right. #slapintheface"
649636,@SouthwestAir do we get to pick which @Imaginedragons show? #DestinationDragons
650637,@united I was rebooked thru SFO but arrive 9 hours Late Flight and miss activities. I asked to fly today with stop over. Was told I'd have to pay.
651638,@USAirways doesn't want me to get home
652639,"@JetBlue ripped my suitcase. I then was yelled at with attitude from Geraldine, your employee at the baggage center.Worst airline= #jetblue"
653640,@USAirways I love you guys!!!
654641,"@united, maybe don't play the video about how your flights are outfitted w wifi on the flights where wifi isn't working...✈️"
655642,@united flew from sdf to ATL to Tampa on Delta. Left early. Arrived early. Crew helpful. Wifi worked!!
656643,@AmericanAir we did check before going to de airport and everything was fine. #fail
657644,@united offered me a voucher to switch flights. Now voucher offer doesn’t exist & the gate agent switched me to a delayed flight!
658645,@JetBlue To DC this summer and help local youth get ready to return to school with math refresher courses. #FlyItForward
659646,"@JetBlue Im just saying change can be amazing, like Miami. 😉"
660647,@AmericanAir that doesn't really answer my question. Maybe if I provide more details you can give me clarification...
661648,@SouthwestAir are passengers automatically rebooked on other flights if original is Cancelled Flighted for weather etc?
662649,@AmericanAir really? Not even worthy of a response. This is beginning of a social media alert to the world that AA and @USAirways are useles
663650,@united I'm 0/3 for Flight Booking Problems without major problems. 0% isn't bad!👎👎
664651,@SouthwestAir   Yes. Dale at Baggage office was wonderful. But not everyone is on the same page down there... We had a 6 hour wait!
665652,@AmericanAir i appreciate your apology. Sincerely. Thank you. That's really all I ever wanted to begin with.
666653,@USAirways gate agent in CLT forced me to check bag in z1 & proceeded to allow larger bags. Huge inconvenience to travel plans.
667654,@AmericanAir thanks
668655,@united  I understand that but why should I pay to change if it was a problem with your plane. If it was weather I would understand
669656,@USAirways suppose I need to tweet everyone how horrible your airline is for you to take notice. Let me try that route.
670657,@united Did you find out where it is? Thanks
671658,"@AmericanAir i ordered it as i always do. But on a 9hour flight delayed for 4 hours, it was worse than ever before when you forgot my meal."
672659,@united flying tomorrow from mexico to US. Mileage tkts dont show 1k status. Help
673660,@JetBlue HE is a lap infant (4 mons old)
674661,@JetBlue Found someone to ask. No answers. Landed almost 40 minutes ago.
675662,@AmericanAir we've already made other arrangements ourselves.
676663,"@SouthwestAir unveils 4 new routes, including  2 from #Ohio http://t.co/4uRzvBPJKO via @usatoday"
677664,@USAirways but question :  if the downgrade include losing first class do you get money back ? http://t.co/LfT7QD23Sy
678665,^CB how do you know? @SouthwestAir
679666,@SouthwestAir snow forecasted for Raleigh NC tomorrow night. Need to know if there's a plan to reschedule flights into RDU Wednesday night
680667,@USAirways where's my apology?
681668,@united need to chat with an actual human ASAP!
682669,"@united Bad coffee, but the juice is ok. #GetPhilz @ United Terminal SFO Airport http://t.co/Sg7IQqFVsO"
683670,"@United ""delayed due to customer service"" Huh? http://t.co/XlTV5z6sT1"
684671,@USAirways HA!  You're fun.
685672,@JetBlue 2nd time flying jetblue this year and my armrest TV controller doesn't work agian!!and that's the main reason I fly jetblue 😔😓😤
686673,@United why is it so impossible to actually get a passenger AND their luggage to their final destination?
687674,@USAirways if ur going 2 charge $20 for wi-fi make sure it works. #Brutal #DialUp b a 100 by the time things load. #TheEnd #GoodDay
688675,@SouthwestAir  after 38 minutes on the phone I'm given another number to call now still on hold with them. http://t.co/1ZT2kEe8up
689676,@SouthwestAir I have a question re: your ATL companion pass offer. I know I need 3 revenue flight roundtrips. What's a revenue flight? thnx
690677,@united Followback so I can DM plz
691678,@united lets do that can you email boarding pass?
692679,@SouthwestAir this is not a fair set up. I payed for a full seat. I should get access to a full seat. http://t.co/SbA0ARicyq
693680,"“@USAirways: Reminder: From 2/28, we’ll be tweeting from @AmericanAir. You should join us: http://t.co/WBMHRl3bvl"
694681,@united is synonymous to with #rude. And #cheap. You really don't know how to value the customer
695682,"@united you realize you've said this already. At least last time you asked if I needed ""help"""
696683,@USAirways I get some bs from a guy at the door says door closes 10 minutes before it backs out. Yet I know for a fact it was 5 people short
697684,@SouthwestAir @livvyports16 and I became best friends Bcuz of @Imaginedragons is there any other way?
698685,@AmericanAir over 70 days  no contact from a human or apology letter. @AmericanAir is #yucki. Read all about it soon http://t.co/9R9OmzQAVI
699686,"@SouthwestAir right but the point was that my kids don't fly often, but I do. I bought four round trip tickets from DtW to PHX so I'm...."
700687,@JetBlue so why do you put this at the bottom of ur baggage report? For fun? #JetBlue @airlinequality #skytrax http://t.co/tU9JX2jaZN
701688,@USAirways I've done everything. Still no luck in finding my bag. I don't understand how my bag could have been misplaced. Very upsetting.
702689,@AmericanAir can you?
703690,@united then why have I not received my call back its been 3 days...it's an infant car seat how am I supposed to go anywhere with my child
704691,@united about 3 hours ago. I need to work out if my bag can make it to my hotel here in time or if it will need to go elsewhere.
705692,@USAirways now you just hang up on me. I’m starting to think this is personal!
706693,@AmericanAir  Mad love http://t.co/4ojrSDWPkK NYC-
707694,@united I keep getting kicked to an error message when trying to purchase a flight on http://t.co/p3N2w8JfpS. Have tried at least 4x.
708695,@USAirways thanks to the whole team for an on-time flight despite inclement weather http://t.co/eQePkkPSXM
709696,"@SouthwestAir You rerouted my bf's flight and he's diabetic with little insulin; even though we tried to change it, the agent wouldn't do it"
710697,@USAirways we appreciate auto rescheduling our Cancelled Flightled flight-- but you have nothing sooner than Tuesday? can fly into alternate loc?
711698,STOP THIS “@JetBlue: Our fleet's on fleek. http://t.co/Ac6zwmuOOn”
712699,@JetBlue dispatcher keeps yelling and hung up on me!
713700,@JetBlue flight for tomorrow morning Cancelled Flighted & can't seem to rebook me. They can't even get me a seat. No clear answer on why Cancelled Flighted.
714701,"@AmericanAir Cancelled Flighted flights, now I'm rerouted and have over 12 hrs of travel but you will bump paying customers for non revs. #custserv"
715702,@SouthwestAir amazing service by your SW stewardesses! From den to Cun and from CUN to Atl and atl to lax. Thank u!
716703,"@AmericanAir @united You're both equally terrible, and I'm going to fight until I get complete satisfaction for how we were mistreated"
717704,@united No customer service rep could confirm where my bag was & each gave me different info. Ruined 2 events I had today. #disappointed
718705,@united Just checking in again - what is the status of our claim.   It is going on 2 months with no attention to this?   We are very upset.
719706,@JetBlue @vegecomgirl For me it’s not until 6/15.
720707,"@SouthwestAir res chg online/app no work, still on hold, faster for hubby to DRIVE to airport to make change @ counter #fail"
721708,@JetBlue to End Partnership with American Express - http://t.co/WhuFmI2Ytd http://t.co/fbTEMFwRsP
722709,@united when an airline causes the missed connection u would think they would take whatever steps to remedy that screw up.
723710,"@SouthwestAir has grounded 2 flights b/c of equipment problems & been rude to my wife, traveling alone w/our 2 young kids.  never again."
724711,"@united screwed up our reservation- they assigned a new # to just one of us & when they changed our flight, only changed the original #."
725712,@USAirways UR employee named VAN @ ticket counter in #Philadelphia. EXTREMELY RUDE! a Father trying to get home to sick kid missed flight.
726713,@JetBlue Alternatives?  You have absolutely no respect for loyal customers.  8 years.  No more.  I'm done.
727714,".@AmericanAir after 50 minutes on hold, and another 30 minutes on the call yes. Going to be pushing it to get to the airport on time now"
728715,@JetBlue I would fly somewhere hotter then here. Puerto Rico here I come. Lol
729716,@JetBlue #fail My wife on the phone asking to switch flight times. In mid switch gets disconnected. Now Cancelled Flightled! No new time! No call back
730717,@united so funny that my boarding pass said PRIORITY a because clearly I am not a priority to this airline
731718,@USAirways FA attendant on 4553 PHL to PWM tonight was fab!  An asset to your team.  From 1F. Have a great night team!
732719,@JetBlue so I don't know confirmation number or the names of the flight attendants and supervisor
733720,"@USAirways customer service failure aside, one would think you guys would care about inaccurate manifests. I'm sure TSA would."
734721,@united Lost my wallet on flight 1007 yesterday from Houston to Bogota. Filled out your online form. No response yet.
735722,"@USAirways yes, it's a domestic flight. Thank you!"
736723,@AmericanAir would have been nice if the agents were at the very least courteous since the delay was AA's fault
737724,@USAirways when will FLT 445 get a gate at DEN? Over 20 minutes waiting with no information.
738725,"@JetBlue When it's 30 mins past scheduled time w/ no departure in sight a flight no longer qualifies as ""on time"" #updateyourwebsite #489"
739726,@SouthwestAir @JulGood1 she was traveling with me the one that got miscommunicated with
740727,"@southwestair Cancelled Flightling flights due to winter weather is totally understandable, but it would sure be nice if you would answer your phones."
741728,"@AmericanAir first the pilot, then the catering..."
742729,@united please. You moved my seats and lost my upgrade. I had seat 20L. I have a ticket in my hand for 20L
743730,@USAirways transferred 4x pleeeeeeeease help!
744731,@SouthwestAir @PHLAirport Will Flight 2155 that arrives at E11 be a penguin plane?
745732,"@united thanks for delaying my flight for an hour, and then boarding us onto a flight that REEKS of vomit because it wasn't cleaned properly"
746733,@USAirways i worked with you and bought my own rental car when you failed to get me to the location i paid to get to and now....
747734,@JetBlue thanks so I'll like to get the new tail N598JB N615JB Boston red Sox livery so I can share with talk but send them only on weekends
748735,"Wanted to get my bag benefit, but instead get $25 pricing on all three tickets. When adding a card, MP Visa is only option. @united"
749736,"@AmericanAir sitting on plane in Columbus, supposed to leave an hour ago. Now the mechanic can't find a tool to service the shock absorber."
750737,@SouthwestAir please refund my ticket. What a terrible experience. #southwestfail
751738,@united I have flights that don't appear to have been applied to my MileagePlus account. Can you help?
752739,"@united I would understand if weather was the issue, but bc of airline maintenance I had to sleep on an airport floor and lose an entire day"
753740,@AmericanAir The wine served in USAirways flights are watered down somehow right out of the bottles.
754741,@SouthwestAir 3 hours and 80 degree difference. Yes please!!  MHT TO MCO @sadie4406 http://t.co/MRAW3qDw4D
755742,@SouthwestAir When does the new schedule open that takes us past 10/31?
756743,"@eatgregeat WOW~Thx for thinking of us, Greg! Heard #SOBEWFF was amazing! We've heard the same about @JetBlue (ps thx for the info) #TeamNKH"
757744,@AmericanAir no not yet. Waiting to be connected to an agent
758745,@united silence is very telling
759746,"@united blood services, make your appt. today! 18009174929 http://t.co/6UXwPaduGS"
760747,@SouthwestAir.   50th Anniversary on April 10th. Still. Sweethearts.  Companions.  Lifetime.  Sons.  Families. Love.
761748,@JetBlue should I expect delays at dca for 7am departure?  Going to Orlando on flight 723
762749,@united pls follow for DM.
763750,@SouthwestAir just do it that easy
764751,@USAirways I did & was told I asked to many questions. bag might still be on flight 413. Should be easy to check when it lands in Seattle.
765752,@united i have talked to them...on standby for tomorrow but it doesn't look good. May have to stay here till Friday & that's not guaranteed
766753,@AmericanAir now we are all stuck on the plane after landing because crew unable to figure it out
767754,@AmericanAir why arent callings going thru it doesnt have me wait or anything and automated stuff is messed up
768755,@SouthwestAir just got a call apologizing personally for the long waits last week trying to rebook flights. Class act. I appreciate that!
769756,"@JetBlue received horrible customer service at LAX on 2/11. Reservation Cancelled Flighted without notification, despite having confirmation number."
770757,"@USAirways 4 segments, 4/4 delayed. Gnv > CTL . CTL > JAN . JAN > CTL . CTL > GNV. My year off from flying with you guys was the way to go."
771758,@AmericanAir What happens when you combine Top Chef & the beauty of San Miguel de Allende. My Late Flightst food blog.  http://t.co/7t1rDRCRe6
772759,@AmericanAir did you guys get rid of the functionality on http://t.co/R1OQAVEO7I to put a reservation on hold for 24 hours? i don't see it
773760,"@USAirways what is wrong in Boston? Why are only your plains not leaving tonight? Son needs to get back to state college, PA"
774761,"@AmericanAir I'm flying with your competitor today, starts with an U and ends with D. I will never make that mistake again. #americanforlife"
775762,"@usairways would it kill you to not let 3,000 miles expire"
776763,"@AmericanAir @GolfWithWoody Don't buy it, Woody. They're making it MUCH worse with understaffing, rudeness, and pre-rookie mistakes"
777764,@AmericanAir interested in possibly changing my flight to another day...need to see if there are any fees but your number is busy
778765,"@USAirways after a grt flight to PHX last week,  tonight was terrible. 2.5 hours taxing and you give us water and crackers to compensate."
779766,@JetBlue 👍. I think I'll come take a nap at the terminal.  ;)
780767,@united now been on board with no movement for 25 min...wow this experience just keeps getting worse and worse
781768,@USAirways the voucher you give us for a hotel is useless you call the number they say no rooms available what do you expect me to do?
782769,@SouthwestAir please hire an efficiency consultant to manage your PHX baggage checkin. Way to many open kiosks with 100's of ppl waiting
783770,"@AmericanAir I love the service and cheap upgrades American Provides! One of the best airlines ever! good food, good seats, amazing thanks!"
784771,@united @annricord $856.81 the cost of one of the round trip tickets.
785772,@AmericanAir what name and department does it come under? Thanks
786773,@united - it is possible to make a ticket change via Twitter? Traveling internationally and can't make calls... Thanks in advance!
787774,@AmericanAir how nice it would be if you had helpful flight attendants instead of the rude nasty ones you employ. #WhyAreYouYelling
788775,@USAirways thank u i wiil write after call  travel agency
789776,@JetBlue #jetblue #sofly #wish #firststari seetonight http://t.co/pyJAoayNx6
790777,"@SouthwestAir are bicycles that the 62"", 50lbs criteria free or bikes are automatically $75/each way? The FAQ page isn't very clear to me."
791778,"@jetblue - WTF, stuck at JFK for 2+ hrs in a delay to Boston cuz u say snow.  No snow on weather map!!!  WTF!!!"
792779,@AmericanAir @robinreda being stuck two days in the airport is not something pretty normal. I am positive you can find a plane to Europe
793780,@AmericanAir you all should really be ashamed. The entire business class cabin is empty and almost all of first class...
794781,"@VirginAmerica hi! I just bked a cool birthday trip with you, but i can't add my elevate no. cause i entered my middle name during Flight Booking Problems 😢"
795782,"@AmericanAir Believe me, I understand. Flight #2955. Was originally booked for Sunday. Flight was Cancelled Flighted and rescheduled for today."
796783,@USAirways 3 hrs on hold. Husband has decided we should sleep in shifts so we don't miss the phone rep. to reschedule
797784,@USAirways me too. Me too.
798785,@united thanks for reminding me how much easier it is to fly Southwest!  Get more agents at sfo 25!
799786,@JetBlue you wanna help out? How about you reimburse the money you cause my band to lose.
800787,"@SouthwestAir I thank you for the reply but too complicated to DM, really would like to talk to a cust rep. What is going on there?"
801788,@USAirways US 728 stated their issues as: no one around to close said door. More strange. Now we're not hearing from pilot for long periods.
802789,"@united. If you show available seats, you need to honor that! I shouldnt spend 1hr on phone to hear that ""really there are 3 not 4 seats"""
803790,@USAirways Fuck you
804791,@USAirways Please can someone contact me regarding my missing bag? It has been 3 days. Online tracking shows nothing.
805792,@united load balancing system apparently down #systemwide - major impact on all #united airlines flights. Was this a #cyberattack?
806793,@AmericanAir sent
807794,@AmericanAir I had a 6am flight I can get no rest because I have to wait another 2 hours to receive an automated phone call. #neveragain
808795,@USAirways website isnt working and I cant talk to any1 on the phone to check flight status out of dfw. Roads are awful and cant get there
809796,"@united All flights Cancelled Flighted :( Trip refunded without difficulty, staff extremely helpful, no complaints! Way to handle bad weather!"
810797,@united any last minute flight deals for your cute little #frequentflyer ??? :)))) my Friday flight was Cancelled Flightled!!
811798,@JetBlue Airways Hits New 12-Month High at $17.58 (JBLU) - WKRB News http://t.co/XvBjCzlMDA
812799,@AmericanAir SFO. Natt (the agent who helped me) really did an awesome job.
813800,@AmericanAir I was told I had a 20minute wait time after waiting hours. And an hour has gone by. This is ridiculous
814801,@SouthwestAir Congratulations!
815802,@JetBlue look what I capture at Uvf http://t.co/Lj2ZXZN8kG
816803,@AmericanAir No worries they called back 4 hrs Late Flightr while I was asleep and took an additional $200 fee. So by AA standards everything's gr8
817804,@united the flt TO ORD is correct.  Per my DM- it is the flight from ORD to CVG I was charged for incorrectly
818805,@SouthwestAir yeah bruh its bool y'all niggaz just need to hire some more workers or something cause next time imma be forced ta disrespect.
819806,@SouthwestAir  thanks for adding passbook ability! Hopefully we can do group passbook tickets in the future somehow.
820807,@SouthwestAir i hope i can take my selfie stick on the plane today! #goingtovegas
821808,"@SouthwestAir not terribly inspired to call ""customer service"" in the future now."
822809,@JetBlue thanks for the update. 'Preciate it. Hope it gets here. Been delayed 2 days getting back
823810,@united have since dropped to 2 layovers but still not acceptable.
824811,@united thank you! Much appreciation for your help.
825812,@JetBlue Are there really no flights from the Bay Area to Chicago anymore? Lame. So lame.
826813,"@AmericanAir
827 Your response could have made all the difference. It could have made the situation better. NO TRUST...GET LOST like my bag."
828814,@SouthwestAir paid for my own $200 rental car just to not go through this for the 3rd day  :(
829815,@USAirways 4 hours on hold to change a Cancelled Flightled flight. Completely unacceptable!!!
830816,"@SouthwestAir i live in the southwest, Imagine Dragons is my favorite band, and i met my 2bestfriends thanks to them. it would be amazing +"
831817,@JetBlue 4 hr delay on flight to JFK via Tampa & worst customer service in San Juan airport. This after app not working all day.
832818,@USAirways Yes. Confirmation number and all.
833819,"@usairways That is appreciated.  However, the system tells you call back Late Flightr then ends the call.  No need to reply, thanks."
834820,@SouthwestAir Fastest response all day. Hour on the phone: never got off hold. Hour in line: never got to the Flight Booking Problems desk.
835821,@united @FernHeinig18 your delay is due to your own making. We have now been back to the gate multiple times. Maybe take accountability
836822,@SouthwestAir nothing you can do to help us restore some barely-expired #RapidRewards points?
837823,"@AmericanAir my flight got Cancelled Flightled from GRK to DFW, then to LEX for tomorrow and I need it rebooked."
838824,@SouthwestAir your phone service sucks
839825,@JetBlue what is going on with your BDL to DCA flights yesterday and today?! Why is every single one getting delayed?
840826,@united Sivi Stewart at Lax was fantastic tonight helping to find a lost item for us at the airport.  Much thanks!
841827,"@USAirways There is nothing on my USAir CC at this point, but the email stated I would be charged.  Thanks for the reply."
842828,@united Holiday of a lifetime to New York ruined because you lost my luggage and have failed to find it since Sunday! #wontflyagainwithyou
843829,"@SouthwestAir I ""heart"" Southwest but those commercials aimed to satisfy a nano-smattering of travelers to few destinations."
844830,"@United Your customer service for Mileage Plus customers is a disgrace. I just spent 45 min on the phone to reset a pin number, with no luck"
845831,"@united thanks, i made it."
846832,@united Can i get a refund? I would like to book on a better airline.
847833,@united reinstating the kosher meals that were dropped shortly after the merger?
848834,@united yes there is when you keep getting the same robotic answer.
849835,@USAirways I just think if I am staying w your airline & rescheduling a flight I shouldn't absorb a fee that is the cost of 1/2 my flight
850836,@JetBlue is giving us free movies because apparently the dunkin donuts coffee is a safety hazard. #thingsyoucantmakeup #switch2SBux?
851837,@AmericanAir thanks
852838,@JetBlue that's ok! It just sure seemed like it when JetBlue tweeted us back and asked us to send selfies of us watching.. Haha
853839,@AmericanAir delta rerouted 6 of my bags onto aa977 MIA-CUR. How can I see if they made it onto the flight?
854840,"@AmericanAir If SNA curfew causes diversion, do you provide transportation from LAX? On AA1237 now, pilot not sure if we have time."
855841,"@SouthwestAir been with my GF for 2.5yrs, she's from SF & I live in Tulsa. SWA always takes me there to see my love! #SouthwestLuvSweeps"
856842,"@united unfortunately, they didn't. I asked the staff if they could help. they said we should ask ppl in our row to switch, but no one would"
857843,@united #onlyinAmerica. 18 days and not a word from #unitedairlines #customerservices. Bad PR guys.
858844,@AmericanAir I hope you like the photo :) http://t.co/p7fSLuxEGW
859845,@AmericanAir Is there a way I can get a record of all the flights I've taken with you?
860846,"@united @christinebpc ...and on some versions of the 738, row 11 has no window at all. Go ahead, check. We'll wait."
861847,@united @AmericanAir so that's it? It just ends there? Come on! I traveled for literally an extra day and a half because of this!
862848,@JetBlue Thank you for your excellent customer service - resolved issue quickly.
863849,@SouthwestAir Is there anyway to pay more to get priority boarding A 1-15?
864850,"@VirginAmerica I tried that. You offered to charge me an additional $1k for a new ticket or be stranded until Thurs. 1st time, last time."
865851,@USAirways are there such things as non-delayed flights or na? Get your shit together and get me out of here
866852,@united UA1023 sitting on Tarmac at ORD when there are visibly gates open. Reassign our gate.
867853,@united my flight was supposed to depart to Boston at 4:36 and now it's departing at 6:30 due to issues with finding a pilot. Thanks a lot!!
868854,@AmericanAir  thanks for making the worst fly experience ever. Will never book again with your airline. Train your flight attendants better.
869855,@United an idea: monitor mileage members travel patterns enough to know when they change jobs/lose status...and make the transition easier.
870856,@USAirways can we hold two seats for 11:35 flight from PHX to Las 1856 as this delayed flight 556 is not going to arrive on-time
871857,"@USAirways / @AmericanAir was the worst experience I've ever had flying. Rude, delays, Cancelled Flightlations, lack of updates, and wasting our time"
872858,"@JetBlue pilot: ""Don't worry folks there's a backup for the backup for every part of this plane."" Thanks guy"
873859,@AmericanAir Your people on the phone can't see those? And to have it be over $800 difference. That's a poor process then...
874860,"@SouthwestAir - total win!! Happy 7th bday on intercom, chocoLate Flight kisses, and a chance to hand out snacks.Thank you. http://t.co/NKloZcNtto"
875861,"@united ouch, delays due to mechanical issues again QRO will have to wait! Yall seem to be falling apart #alwaysdelayed #unitedfail"
876862,@united calling that number was useless. Heading to the airport now to pick up my bags. this whole situation seems like a real joke.
877863,@united your Airbus a320 seats are awful. They don't recline.
878864,"@SouthwestAir where are our bags?
879We have a tv show to film!!"
880865,@united thanks for the reply.  If you can get me a better seat on my next leg to Munich. That would be nice.
881866,"@united Club DEN, East or West, both are disgusting. http://t.co/XijYrPsLZK"
882867,"@AmericanAir that's the one. My original arrival time was 10:14am, after all said and done I may be there by 9:19pm central. Not impressed."
883868,@united get your act right! You just lost customers because your staff wouldn't let us take our approved carry-on on a half empty flight!
884869,@united So excited I was put on an earlier flight to get home! Woo Hoo! #travel 🎉🎉🎉
885870,@AmericanAir it's always nice coming home but I wish you'd fly LAX-MAD and keep me away from Iberia 😜✈️ #GoingForGreat
886871,@united Yes but unbelievable.  Should have a free fare lock
887872,@USAirways are you fucking kidding me??? http://t.co/qjLzrYWFj2
888873,@united thanks for more timely updates.
889874,"@AmericanAir Finally got a call from AA, but it was an automated voice that hung up on me! I called back & it says it'll be 2 more hours."
890875,"@united I have a flight from omaha to chicago (en route to NYC) and they are seating me and my partner separate, please fix this res# ILC0HP"
891876,@USAirways worst customer service. Still not providing me an answer even after I drove back to CLT airport. been rude & unacceptable #fail
892877,@united chase says no referral bonus. Thanks.
893878,@SouthwestAir has some of the best airfare prices! Gotta LUV them :)
894879,"@USAirways 30 min delay for mechanics to replace rivets. 30 mins Late Flightr, turns out mechanics had wrong size rivets. 35 more mins. Pathetic"
895880,@jetblue any idea where the plane for flight 672 is coming from? I thought flight 305 from JFK but that wouldn't explain delay.
896881,@JetBlue I had 2 fight 2 get a credit for the value of my bag but I got it. #skytrax #jetblue #corpgreed #nevertakeno http://t.co/6MBVJFlpBM
897882,@JetBlue You definitely will!
898883,@USAirways @CLTDouglas slowest baggage claim ever
899884,"@AmericanAir @USAirways Yes, obviously! It just stinks that 4pm is the one option when she was supposed to fly at 7AM YESTERDAY."
900885,@united Flight 280
901886,@SouthwestAir Cancelled Flightled flights and asshole phone support. #worstairline
902887,@USAirways Hold time to book award travel from Gold status: 4 HOURS and counting!!!! + 4 days of calling #usairwaysfail @AmericanAir
903888,@AmericanAir ok thank you. What if I can't get a hold of someone to get a new flight?
904889,@VirginAmerica So excited for my first cross country flight LAX to MCO I've heard nothing but great things about Virgin America. #29DaysToGo
905890,“@united: @RobCNYC See information on our boarding process: http://t.co/gBIw9ugFNm ^KP”. I get group 1&2. Just no reason on 3/5.
906891,@AmericanAir pretty lame response to a two paged single spaced letter http://t.co/aCebo6ELPa
907892,@SouthwestAir @thirty_lives birthday is the 24th and he's not seeing Imagine Dragons at #DestinationDragons ?
908893,@JetBlue seriously?? What is going on?! http://t.co/mTHM9waObu
909894,"@SouthwestAir Denver to Phoenix, I think we're finally getting ready to take off."
910895,@SouthwestAir I would appreciate that.  Thank you.
911896,@SouthwestAir sent
912897,"@USAirways if I apply for ur credit card, do you automatically get the companion certificate or do I have to wait for it?"
913898,"@AmericanAir Ok. We will probably Cancelled Flight our flights then, take a refund, and get home another way. Wednesday won't work for us."
914899,@united didn't realize my bag/ contents were wet until I got to my hotel. Sent my suit/shirts out to be dry cleaned. Mtgs start tomorrow.
915900,"@united they had snacks available, just no fresh food...not sure what happened, but I'm sure we will grab a bite before our SFO connection"
916901,@united sprinted from C concourse to E and just made it. Coughed up a lung in the process but am now in CLT! Tnx!
917902,@USAirways Sitting at the gate on Flight 719 for an hour due to Sabre being down. What backup plan is in place if Sabre cannot be fixed?
918903,@JetBlue your agent told us TSA didn't have a crew to get bags!
919904,@united So what does someone with severe anxiety do when the one person who can help him isn't next to him?
920905,@united thanks for effing up our holidays - we're missing a full day of skiing due to your baggage team's incompetence at @FlyYOW
921906,@united leadership counts. landed at 11:15 last night-deplaned at 12:40. 45 minutes of that was waiting for the jetway. Inexcusable
922907,@americanair line of 100+ people to rebook at MIA now. Virtual hold on rebook line just hangs up during call back. http://t.co/Upaz1eF3Dl
923908,@AmericanAir was told at 7pm my bags would 1000% be at my house by 9pm. Well they're not and I continue to be lied to.
924909,@SouthwestAir I also find it ridiculous that I've been tweeting to you since 3:50 AM EST and have still received no response. 9 hours?
925910,@united 24 seats available on the 2:15 pm from ORD to RDU...I need 2 seats please
926911,"@SouthwestAir can't speak with customer service for 2hours, still on hold! Do you guys work?#nogood"
927912,@AmericanAir Thanks! He is.
928913,"@united First complaint filed on Feb 11th, over 10 days now and still no response....disappointed but not surprised...."
929914,@united They held the plane! Made it!!
930915,@AmericanAir thank you!
931916,"@SouthwestAir Why can we no longer change trips with a companion online? Been doing it for years, now get message can't be done online?"
932917,@united currently on board so not now. Check in was terrible. Staff rude. Expensive luggage thrown around etc.
933918,@united somehow I knew that you'd wait until I was airborne to respond. #hacks #jokers #neveragain.
934919,"@united rarely ceases to amaze...for the worse.  i hope this is the last time i ""have"" to fly with you."
935920,@SouthwestAir How? It is not possible to call SWA on the phone. You put me on hold for an hour and then cut me off.
936921,@united there's no reason it should take 7-10 days to respond.
937922,@JetBlue why would you hire a guy who doesn't care about the safety of children? Not remotely acceptable. http://t.co/lKFh9HYHW8
938923,@AmericanAir I Cancelled Flightled my ticket and is taking two months ++ to refund and still waiting!
939924,@SouthwestAir thank you!!
940925,@JetBlue You left 175 PEOPLE on a hot plane with no ventilation for over an hour and a half and then had to bus them to JFK because of ....
941926,@VirginAmerica Thanks for the lovely soft views! #travel #SAN to #SFO http://t.co/CnctL7G1ef
942927,@JetBlue walked from the gate to the just ask desk by gate 1 http://t.co/p6ucbVlv5E
943928,"@SouthwestAir can tweet through the weekend/ bad weather, but closes down customer relations center to process refunds for Cancelled Flighted flights."
944929,@SouthwestAir how long does it take for points from RR Shopping to post to my account? Got email saying I've earned points but don't see em
945930,@VirginAmerica Boo for a not refunding a seat upgrade fee I did not want to buy in the first place!
946931,@JetBlue Then en route to the airport the rebooked ticket was refunded.
947932,"@united thanks for delaying our flight for an hour, missing our connecting flight and terrible customer service. #neveragain #vacation"
948933,@USAirways 3rd connecting flight delayed but still cannot make it & still unable to speak to a real person
949934,@USAirways - 800# referred me back to baggage services but I left the airport. I was on seat 17A
950935,"@USAirways well, depending on the policy will make the determination as to which airline is selected to travel."
951936,"@AmericanAir would like to talk to someone, please follow."
952937,@AmericanAir *does = doesn't
953938,".@united Really? Was bumped down from Gold status, asked to pay $$ to keep it, and get fewer miles... How is that worth it?"
954939,@united that's wonderful. unfortunately doesn't help on this 4 hr flight between to major U.S. cities. #disappointed
955940,@USAirways no online clearly states I can NOT- It says to call res. I already explained that.
956941,@SouthwestAir @FortuneMagazine I always tell everyone to fly Southwest! Congratulations!!!
957942,@united Pleased to be a Premier Platinum
958943,@USAirways I didn't make a reservation yet. It's about changing name on my dividend miles account
959944,"@united it's 9:56, and the desk attendant stated we would ""sit awhile"" until given the all clear. Lack of communication seems to the norm."
960945,"@USAirways I fly quite a bit, and it's not difficult to communicate. If agents let people know what's happening, arrangements can be made"
961946,@JetBlue your agents at IAD have compounded this problem by not making any announcements #jetbluemess
962947,@SouthwestAir I'm running out of money to keep paying for hotel rooms & food in NYC. You don't help people with $ spent
963948,@VirginAmerica When will VX use all 6 LGA slots instead of 4 today? Adding AUS makes this less likely :(
964949,@USAirways And the lies continue. Just waited another hr to get boarding passes for flight supposedly created today which is now Cancelled Flightled?!
965950,@USAirways - flight was Cancelled Flightled to Buf today. Waited in line for 2+ hrs & cus service was rude. No flight until Tues. Need to get to ROC.
966951,"@united it's Late Flight... I'm tired and understandably edgy for trying to catch my flight. I wasn't chipper, but I def was not rude."
967952,@JetBlue tells me $130 paid & confirmed flight will now cost me $566.80 CASH ONLY @ airport  22 hours before my flight  #RIPOFF #NoSupport
968953,"@SouthwestAir 
969
970Just realized I had the wrong departure date. Thanks for making changes easy!"
971954,@USAirways what is contact info to upgrade using advantage miles?
972955,@USAirways  please don't go to the check in process @AmericanAir uses at #MCO. It's an absolute disaster.
973956,@USAirways what is policy on changing flight to different dates once your flight has been delayed?
974957,@VirginAmerica Status match - 2 weeks have gone by and no news.Flt next week - hope flt will count towards requirement.  Cust Svc no help!!!
975958,"@united just sent you a message on Facebook, how do I follow up a complaint re. Missing clothing out of checked baggage?"
976959,@JetBlue well mine sure aren't anything to write home about!
977960,@SouthwestAir my first flight ever and flight #4251 is already having technical issues. Faaaannntastic.😭
978961,@USAirways I waited on hold for too long. I shouldn't have to wait on hold forever when I never received a confirm. in the 1st place #help
979962,@VirginAmerica sad to learn you no longer fly SFO > PHL. Hope it returns!
980963,@SouthwestAir    Promotion e-mail today (Vegas and Jamaica) has a defective link for the Vegas sweepstakes...it times out with error.
981964,"@AmericanAir I sure hope you all can fix @USAirways. Good luck, their service sucks. #nexttimeiwillflysouthwest"
982965,"@AmericanAir Call me Chairman, or call me Emerald. After what you did today to me, you can call me a former customer."
983966,@AmericanAir um no just hanging out what’s new w you?
984967,@united are you telling me that you are now Cancelled Flighting my flight ??
985968,@AmericanAir face palm!!! Cannot believe the last 24 hrs 1.5 hrs of sleep and No and no and what you can't do......
986969,"@JetBlue not cool. At the gate, turns out my flight from FLL to JAX is delayed, yet app says on time. Not a good start."
987970,@SouthwestAir Great job with the Passbook integration! It’ll really help streamline the commute to San Fran! 😊☕📲✈
988971,@JetBlue DONT LOSE MY LUGGAGE!!!
989972,Thanks @SouthwestAir ! #heartlanta
990973,@SouthwestAir I'm trying to change a family vacation due to Measles outbreak and haven't been able to get anyone on the phone. Any help?
991974,@SouthwestAir Any plans to implement a call-back system on your reFlight Booking Problems line? Been on hold for over an hour now...
992975,@united One of your workers refused to give me her name as a reference for my notes. Her tone & language was very unprofessional.
993976,"@USAirways @AmericanAir 90 min delay thanks to ""maintenance issues"". Thanks for wasting a day."
994977,@SouthwestAir This is unbelievable... Thank you so much! #DestinationDragons
995978,"@united It was quite enjoyable. 😊 
996
997Except now he's stuck on the runway in Houston. 😕"
998979,"@united yes it is partly used, the del-ewr is used, the return flight was Cancelled Flightled due to technical glitch in operations"
999980,@united how much longer United?? Been on the phone for over an hour to straighten out a star alliance upgrade!!! http://t.co/U1ViEuiDF5
1000981,"@SouthwestAir -U dont have Atlanta to San fransisco in 99$ in the present sale, like u had in the last sale?Im looking for 2 return tickets"
1001982,@USAirways should give me free baggage for this mess
1002983,@USAirways Worst experience ever. Unable 2 help over phone and told at last min cabin crew unavailable for flight. Never again #USAirways
1003984,@united Bag was finally delivered and intact. Thanks for your assistance.
1004985,@AmericanAir you suck worst airline ever I will never be flying you again I have been stuck here for 13 hours no one is helping #fuckoff
1005986,@SouthwestAir for your loyal A-list customers it should be easier to get help and bring resolution to issues with your rewards program.
1006987,"@SouthwestAir thank you, someone finally answered and was able to change my flight that was Cancelled Flighted bc of ice. Thank you for response"
1007988,@USAirways I have been on hold for over one hour waiting to reschedule a flight. How much longer should I expect?
1008989,@JetBlue Think about it...boarding to a chill untz untz untz....like this http://t.co/lj2lARivE0...
1009990,"@AmericanAir Oh,i already have turned  itover to them, but apparently losing someones bag on their honeymoon doesn't require accountability"
1010991,@SouthwestAir because your gate attendant let someone board whose boarding pass kept reading invalid. This messed up the passenger log.
1011992,@united no wheelchairs
1012993,@AmericanAir 901 #Miami to #Rio to participate at @RCM_Oficial representing @CisnerosMedia #yourstoryhere
1013994,"@united if you're going to Cancelled Flight flights today, do everyone a favor and get on it now. Don't stall the inevitable."
1014995,@SouthwestAir good thing we noticed because she had re-routed 7 total passengers on an impossible triple connection as well
1015996,@united no tag number. Luggage was taken off the weigh scale and appears to have been sent off on conveyor belt without any tag...
1016997,@JetBlue @SouthwestAir @VirginAmerica @AmericanAirBR download jeokoo the American app for air travelers
1017998,@AmericanAir @Cowboycerrone  ratchet airway!. ......
1018999,@AmericanAir Shout-out to all the ground crews working in the cold! Thanks for what y'all do. (& social media team for customer service)
10191000,@USAirways Everyone on Flight 669 from LAX to RDU enjoyed waiting an hour & a half in baggage claim for their bags just now
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